Английский язык для делового общения в сфере туризма и гостеприимства. Учебное пособие
.pdfJust in this location the first noisy Army gatherings have been carried out where the problems of war and peace were solved, the victories were celebrated and where tsarist and foreign envoys were received and seen off. Famous Don atamans lived in the XVI-XVII centuries in Razdorsk: Ermak, M. Tcherkashin, S. Tchershensky, E. Radilov, I. Katorzhny, M. Tatarinov etc.
Cossacks` folklore ensemble will welcome tourists with bread, salt and songs according to the Russian traditions. Tourists can take a walk around stanitsa which is famous for its numerous monuments of Don architecture, enjoy wonderful panoramic view of the river Don and Porechny Island from high barrows.
Porechny Island is a real pearl of this region. Nature here is unique and virgin – green forests and steppes with various flora and fauna. There is also a historic, ethnographical and memorial museum in stanitsa. One can see the Whitsun features with the maiden fortune-telling and garlands at the ethnographical museum.
Khutor Pukhlyakovsky occupies the territory 5 km away from stanitsa Razdorskaya. Khutor was one of the biggest centers of Don wine-making and viticulture. The museum of wine-making and viticulture opens its doors for guests daily. A tour guide will inform guests about the history of Don wine-making and viticulture during excursion to the wine cellars. Guests will have a possibility to taste the best sorts of wine and grape juice.
Task 1. Give answers to these questions:
1.Where is stanitsa Razdorskaya located?
2.Who left the traces of their civilization in ancient times in Razdorskaya?
3.What can tourists see in the museum of viticulture and wine?
4.What problems were solved at the first Army gatherings in the XVIXVII centuries in Razdorsk?
5.What sights to visit are offered for tourists in stanitsa Razdorskaya? Task 2. Translate into Russian: myths, viticulture, panoramic view,
pearl, foreign envoys, high barrows, virgin, flora and fauna, maiden fortunetellings, garlands, wine-making, viticulture, wine cellars.
Task 3. Choose an appropriate form of the verb in each sentence:
1.A lot of legends and myths, historical events is connecting/are connected with this small town.
2.From ancient times local people were cultivating/cultivated grapes and made wine.
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3.Tsarist and foreign envoys were received/are received and seen off.
4.Tourists could take/can take a walk around stanitsa.
5.Porechny Island was/is a real pearl of this region.
Task 4. Fill in the gaps with prepositions and adverbs:
1.Stanitsa Razdorskaya is located … two-hours drive … Rostov-on-
Don … Ust-Donetsky Region.
2.Just … this location the first noisy Army gatherings have been carried … .
3.Nature … is unique and virgin – green forests and steppes … various flora and fauna.
4.One can see the Whitsun features … the maiden fortune-tellings and garlands … the ethnographical museum.
Task 5. Sum up what you have learned about:
1.the first Cossacks’ military center and capital;
2.the museum of viticulture and wine making;
3.Army gatherings;
4.the Cossacks` folklore ensemble;
5.Porechny Island.
2. Stanitsa Starocherkasskaya
Stanitsa Starocherkasskaya is one of the ancient Don Cossacks’ settlements. At that time it was called Tcherkassk and was the former capital of Don Troops Region. Tcherkassk was founded by brave and independent people in 1644. Cossacks defended their capital from Tatars and Turks.
Later Stanitsa Starocherkasskaya became a fortress surrounded by pale and moats with cannons set along them. The so called "kuren" (Cossacks houses), churches, architectural buildings dated back to the 17th century - Ataman's Palace, Petropavlovskaya Church, House of Condraty Bulavin (the leader of peasants' insurrection) were located inside the fortress. Emelian Pugachov visited Tcherkassk several times.
The history of the Don Land started here. It is retained in monuments, legends, myths, songs and memories. There are over 150 cultural and historical monuments of the XVIII-XX centuries on the territory of stanitsa. Among them – Voskresensky Cathedral built under the resolution of the Tsar Peter.
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The Bible and Gospel pictures decor the walls of the Cathedral. Magnificent iconostasis with all its 125 wooden icons strike peoples’ imagination. There is a tall hipped bell tower with a basement which was a prison and a military archive in the past centuries. Voznesensky Cathedral`s history is tightly connected with the name of ataman Stepan Razin. He was kept in that prison before execution in Moscow. There you can find such relics as a chain Stepan Razin was bonded with, a gate of Turkish Azak Fortress which Don Cossacks defended etс.
You will discover the whole world of the Don Cossacks` Culture and Art during the sightseeing tour. There are a lot of other places of interest in Stanitsa Starocherkasskaya: Anninskaya Fortress, Monastirskoe Urotchishe, etc.
The Cossacks` folklore festivals are held from May till October in Starocherkasskaya historical and architectural museum-reserve. This museum-reserve is included into UNESCO international tourist's guidebook. Handicraft fairs are also held in this place. Here people can buy beautiful souvenirs or get acquainted with the features of Cossacks` wedding party.
Task 1. Give answers to these questions:
1.When was Tcherkassk founded?
2.What buildings were located inside the fortress Starocherkasskaya?
3.How many monuments are located on the territory of stanitsa?
4.Where was a prison and a military archives in past centuries?
5.What relics can tourists see in Voznesensky Cathedral?
Task 2. Translate into Russian: settlements, moats, cannons, peasants' insurrection, iconostasis, wooden icons, a military archive, an execution, relics, handicraft fairs, a tall hipped bell tower, a wedding party.
Task 3. Choose an appropriate form of the verb in each sentence:
1.Cossacks had defended/defended their capital from Tatars and Turks.
2.It was/is retained in monuments, legends, myths, songs and memories.
3.This museum-reserve was/is included into UNESCO international tourist's guidebook.
4.Emelian Pugachov had visited/visited Tcherkassk several times.
5.There was/is a tall hipped bell tower with a basement which had been/was a prison and a military archives in past centuries.
Task 4. Fill in the gaps with the prepositions and adverbs:
1.Tcherkassk was founded … brave and independent people … 1644.
2. Later Stanitsa Starocherkasskaya became a fortress surrounded … pale and moats … cannons set … them.
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3.Here one can get acquainted … the features … the Cossacks` wedding party.
4.He was kept … that prison … execution … Moscow.
5.There are … 150 cultural and historical monuments … XVIII-XX centuries … the territory … stanitsa.
Task 5. Sum up what you have learned about:
1)the former capital of Don Troops Region;
2)Voskresensky Cathedral;
3)the leaders of peasants' insurrections;
4)the Cossacks` folklore festivities;
5)handicraft fairs.
3. Novocherkassk
Novocherkassk is the capital of Don Cossacks founded in 1805 by Michail Platov, a famous ataman of Don Troops and a hero of Patriotic War of 1812. It is 30 km from Rostov-on-Don. Population of the town is 198.8 thousand people.
Novocherkassk was built according to the best European standards of architecture. It is rich in architectural styles, there are noble houses, Chancellery House, Ataman`s Palace, Arches of Triumph. Two triumphal arches in Podtelkov street and Gertsen street belong to the early period of Novocherkassk development.
Voznesensky Cathedral (height - 74.6 m) is located in one of the main squares of the town. It is a real masterpiece of architecture built in Byzantine style and a superb example of Russian Architecture dated back to the second half of the XIX century. The most remarkable leaders: Platov, OrlovDenisov, Efremov, Baklanov were buried in the Cathedral's shrine. It is the third Russian great cathedral after Isaakievsky Cathedral in Saint-Petersburg and Jesus the Saviour Cathedral in Moscow.
About 200 cultural monuments have been preserved in Novocherkassk. It is considered rightfully to be the spiritual center of Don Cossacks. A monument to the countryman Ermak whose name is mentioned in many popular Cossacks' songs is located near Voznesensky Cathedral. Now the Municipal Council, the City Administration and the Cossacks` Government sit in Ataman`s Palace.
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The Museum of the Don Land History is the only museum in the world which numbers more than 40 thousand exhibits. It exposes the unique collections of pictures, cold steel, china, banners and rare documents dedicated to Don Cossacks` way of life.
Novocherkassk has been declared the world capital of Cossacks at the Congress of Russian and foreign Cossacks in 1993.
Task 1. Give answers to these questions:
1.Who founded Novocherkassk?
2.What famous sights are located in Novocherkassk?
3.Why is Novocherkassk considered to be the spiritual center of Don Cossacks.?
4.In what style was Voznesensky Cathedral built?
5.What collections does the Museum of the Don Land History expose? Task 2. Translate into Russian: promenades, noble houses, the Ca-
thedral's shrine, Jesus the Saviour Cathedral, Arches of Triumph, spiritual center, countryman, the Municipal Council, City Administration, Cossacks` Government, Byzantine style, Cathedral's shrine, exhibits, rare documents.
Task 3. Choose an appropriate form of the verb in each sentence:
1.Voznesensky Cathedral (height - 74.6 m) was/is located in one of the main squares of the town.
2.About 200 cultural monuments were/have been preserved in Novocherkassk.
3.Now the Municipal Council, the City Administration and the Cossacks` Government sat/sit in Ataman`s Palace.
4.The Museum of the Don Land History was/is the only museum in the world which numbered/numbers more than 40 thousand exhibits.
5.Two triumphal arches in Podtelkov street and Gertsen street has belonged/belong to the early period of Novocherkassk development.
Task 4. Fill in the gaps with the prepositions and adverbs:
1.Novocherkassk … its wide squares, long prospects and beautiful promenades was built according … the best European standards … architecture.
2.Two triumphal arches … Podtelkov street and Gertsen street belong
…the early period … Novocherkassk development.
3.It is the third Russian great cathedral … Isaakievsky Cathedral … Saint-Petersburg and Jesus the Saviour Cathedral … Moscow.
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4.It exposes the unique collections … pictures, cold steel, china, banners and rare documents dedicated to Don Cossacks` way … life.
5.It is a real masterpiece … architecture built … Byzantine style and a superb example … Russian Architecture.
Task 5. Sum up what you have learned about:
1)the foundation of Novocherkassk;
2)Voznesensky Cathedral;
3)monuments in Novocherkassk;
4)leaders of peasants' insurrections;
5)the Museum of the Don Land History.
Vocabulary
sightseeing – осмотр достопримечательностей
be faced with a dilemma – сталки-
ваться с дилеммой
make the best use of smth. –
использовать что-либо наилучшим образом
places of interest to be visited –
достопримечательности, которые следует посмотреть
to be keen on – любить, интересоваться
display – экспозиция exhibition – выставка
the receiving party – принимаю-
щая сторона
entertaining – развлекательный arrange – устраивать
to be proud of – гордиться чем-либо architectural masterpieces – архи-
тектурные шедевры
attraction – место, привлекающее посетителей
to take smb. for a ride – прокатить кого-либо по городу
approach – приближаться
gain in popularity –приобретать популярность
carry out an extensive housing programme – выполнять широкую программу жилищного строительства
retail shop – магазин розничной торговли
clothing factory – фабрика по пошиву одежды
traffic jam – транспортная пробка get in – садиться в машину
have at one`s disposal – иметь в чем-либо распоряжении take snaps –фотографировать memorial – мемориал
in memory of – в память о lose one`s life – отдать жизнь eternal flame – вечный огонь catch a glimpse of – увидеть мельком
anniversary – годовщина coincidence – совпадение rush hours – час пик
on one`s way back – на обратном пути
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similarity – сходство suburbs – окраины magnificent – великолепный
crescent –полумесяц (стоящий полукругом)
to show smb. round – показать город
to be famous for – быть знамени-
тым
fashionable – модный
to keep smb. company – составить кому-либо компанию
to pay attention to – обращать внимание на что-либо
to hurry – спешить rapidly – быстро
to accommodate - вмещать
the upper (lower) deck – верхняя
(нижняя) палуба downstairs – внизу
no sooner said than done. – сказа-
но – сделано
breeze – лёгкий ветер to whistle – свистеть
wholesome – здоровый, целебный reasonable – умеренный
gas station – заправочная станция fertile – плодородный substantial reserves
of subterranean mineral waters –
существенные запасы подземных минеральных вод therapeutic mud – лечебная грязь lavish – обильный, щедрый cordially – сердечно
vessel – судно
imposingly looking – внушитель-
ный, импозантный junction – соединение
Unit IX
RESTAURANT
1. Read the text:
In the restaurant as well as in the kitchen, there are also different kinds of jobs. The person who seats the guests is called maitre d’hôtel or a hostess, if a woman. In restaurants with a very formal style of service, the maitre d’hôtel also takes the guest`s orders. The meals are served by waiters or waitresses. In less formal restaurants, the waiter and waitress take orders and serve the meals. Most restaurants also employ busboys, who pour water, clear and set tables, and perform other similar chores. In some restaurants, however, the waiters and waitresses carry out these tasks. In an elaborate restaurant, there is often an employee called the wine steward, or sommelier, who takes orders for wine and sometimes for other alcoholic drinks. Finally, there are cashiers who receive payment or signed bills from the guest.
In addition to the restaurant, most hotels also have a bar or cocktail lounge where drinks are served. Bartenders work behind the bar. They mix drinks and serve them to the customers at the bar. Additional waiters and
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waitresses are needed to serve customers who are seated at the tables. The bartenders usually act as cashiers in addition to their duties. The bar or cocktail lounge may also offer food service, although it is usually simpler than the food served in the hotel dining room. Fast food, such as sandwiches or hamburgers, is customary.
One food and beverage facility that is often not connected with the main hotel kitchen is the snack bar. The snack bar provides fast-order food and drink service to guests who are using the hotel`s swimming pool or some other recreational facility. Snack bars are a prominent feature of a resort hotel.
2. Answer the questions:
1)What kind of jobs are there in the restaurant?
2)What does the maître hotel do?
3)What are the duties of the waiter?
4)Who helps the waiters to clear and set tables?
5)Does the sommelier take orders for spirits?
6)Who acts as a cashier in the bar?
7)What food is served in a cocktail lounge?
8)Is the snack bar located by the swimming pool?
9)What is a prominent feature of a resort hotel?
3. Insert the best tense of the verb provided. |
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Maria and the trainee chef. |
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Maria: Where ......................... |
(work)? |
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Chef: I ......................... |
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(work) at the Central City Hotel. |
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Maria: What |
......................... |
(you, do)? |
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Chef: I ......................... |
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(be) a trainee chef. |
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Maria: What |
......................... |
(do, a trainee chef)? |
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Chef: A trainee chef |
......................... (prepare) and......................... |
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(cook) |
different |
types of |
food. For example, a lot of Europeans |
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......................... |
(come) to our restaurant for lunch, especially business |
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people, |
and so |
we ......................... |
(serve) |
European |
food. However, |
yesterday a large group of Chinese businessmen ......................... |
(come) for |
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lunch and so we ......................... |
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(change) the menu for them. |
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Every morning, on the way to work, I ......................... |
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(buy) fresh fish |
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from the stalls near the beach in Lecidere. When I ......................... |
(get) to |
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work |
I ......................... |
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(give) the fish |
to my |
colleague and |
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she......................... |
(clean) |
them |
and ......................... |
(put) them |
in the |
fridge. Then she......................... |
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(prepare) the vegetables for the lunchtime |
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menu. First she ......................... |
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(wash) the salad greens. Then, she |
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......................... (peel) the |
potatoes and ......................... |
(cut) them into |
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quarters, then she......................... |
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(chop) the carrots into small pieces. |
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She......................... |
(slice) |
the |
beans into |
ten centimetre |
lengths, |
......................... (wash) them, and |
......................... |
(put) them in the fridge. |
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Maria: ......................... |
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(you, do, also) the cooking? |
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Chef: Yes, I ......................... |
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(be) responsible for the salad and fish |
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menu. My boss ......................... |
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(cook) the steak and chicken orders. |
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Maria: ......................... |
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(you, enjoy) your job? |
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Chef: Yes, very much. But I. |
......................... |
(not, like) peeling onions, |
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they ......................... |
(make) me cry. |
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4.Read about the position of a Host/Hostess. What are her/his
duties?
This is a very important role as you will be one of the first people that the guest encounters so you must welcome the guests and smile.
– You may have to offer the guest a drink, or you may be ticking their name off a guest list.
– You will know that you will be doing this role before the event, as this usually entails wearing a different uniform including court shoes.
– You would need to know where bathrooms and cloakrooms are.
– You would know where the bar is.
– Keep customers moving as quickly as possible to avoid overcrowding in the foyer or entrance hall.
5.Insert the correct word(s) into the sentences:
a) room service; b) a la carte; c) waiter; d)tip; e) tips; f)wine list;
g)order; h) eating in; i) eating out; j) menu; k) bill; l) buffet; m) dessert.
1.Staff to customer: Welcome to our restaurant. The .... will take
your.... |
shortly. |
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2. Customer to staff: Should we ......................................... |
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the waiter? |
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Staff: No, that is not necessary. We don’t give |
........................ in Timor. |
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3. At lunchtime the restaurant serves a...... |
meal, so it is very quick. But |
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in the evening it is ..... |
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4. Waiter: I hope you enjoyed your main course sir. Would you like to |
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see the |
......................................... menu? |
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5. Receptionist to customer: Will you be ............... |
this evening sir? We |
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have a lovely restaurant and a European chef. |
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Customer: No thank you. We are.... |
tonight at a restaurant near the |
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beach. |
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6.Waiter: Welcome to our restaurant. Would you like to see the before you order?
7.Customer: I think it is time to go, could we please have the ................
8.Waiter: Would you like something to drink sir? ......
Yes, could I please see the ........................................................................
9. Receptionist: If you would like to order something from your room,
please call |
......................................................................................................... |
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6. Maria in the restaurant. |
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My first ........job when I start work |
Tuesday mornings is to check the |
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internet .................... |
new email reservations. Then I go to help my friend |
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.................... |
the restaurant because it is always busy there. The restaurant is |
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open .................... .................... .................... |
breakfast |
6.30 |
9 o’clock but |
most guests come around 8.30.
My friend normally cooks the hot breakfast and I show the guests to their table and I also serve the coffee and tea.
When the guests finish their breakfast I clear the table and prepare it for the next guests.
.................... 10 o’clock the restaurant closes and we get ready for lunch. ..................... lunchtime we are usually very busy so the restaurant
opens again .................... |
11.30 .................... |
2.30. After lunch we are all |
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usually very tired and we often sit down together .................... |
ten minutes |
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and relax. |
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7. Answer the questions using complete sentences.
1.What time do most guests come for breakfast?
2.What does Maria do at breakfast time?
3.How long is the restaurant open for lunch?
4.What do Maria and her friend do after lunch?
5.Find a word from the passage which means:
a)get ready:………………………………..
b)shuts:........................................................
c)rest:..........................................................
d)once more:...............................................
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