Английский язык межкультурная коммуникация. Учебное пособие
.pdfdictionary definition. As globalization, media proliferation and instant worldwide communication become the norm, cultural imperialism is perhaps more significant now than ever before.
According to the theory of cultural imperialism, less economically prominent cultures essentially import examples of culture from wealthier countries - chiefly Western countries, which have the economic means necessary to produce a majority of the world's cultural media - mostly via the global transmission of media. As one society exerts cultural influence over another, the latter society adopts its customs, philosophies, worldviews and general ways of life. Under the imposition of another culture, the “lesser” culture is thought to lose some of its own cultural identity in the process.
Since Herbert Schiller's book “Communication and Cultural Domination” first coined the phrase in 1976, the concept of cultural imperialism is often used to refer to the idea of America exerting cultural influence over the rest of the world, with a particularly powerful imposition on Third World countries. Examples of American cultural imperialism include brand name products, mass-produced food and, perhaps of primary importance, video media. While this may come with some positive effects - showing women's rights or racial equality in a positive light, for example - it also tends to paint America as a leader or hero, potentially exerting a negative effect on the viewer's perception of his own country or other non-American cultures.
Although cultural imperialism extends to the development of governmental and economic systems, it also focuses on the assimilation of media, including literature, film, television, music and Internet content. This concept, known as media imperialism, refers to a situation in which a culture is chiefly exposed to the media interests of another society rather than their own. This occurs without reciprocation – the affected country or culture's media is not exported in turn to the influencing country in any significant fashion, making media and cultural imperialism a strictly one-way street.
Despite the prevalence of the term, the idea of cultural imperialism is not without its detractors. Some point out that the concept assumes that human beings lack free will, painting them as
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mindlessly assimilating what they absorb through media without retaining their own personal frame of reference. Other critics note that while economic aspects of cultural imperialism can be concretely measured, the cultural component is subjective and difficult or impossible to quantify.
Text 5. Stereotypes: An Intercultural No-No
As more or more people from different backgrounds, countries, cultures and religions immigrate to foreign lands, those countries become an intercultural melting pot. In order for the native people and the immigrant population to blend and create a thriving and successful atmosphere both sides need to develop some sort of intercultural tolerance and understanding of the differences that may exist between them.
Stereotypes are at their most basic level a set of assumed characteristics about a certain group of people whose actual beliefs, habits and realities more often than not disagree with the imposed assumptions. Stereotypes are usually based on factors such as exaggeration, distortion, ignorance, racism, cultural factors or even
historical experiences. Stereotyping is therefore rightly seen as a negative way of seeing people. This is even true of what are called "positive stereotypes". A positive stereotype is where we use a blanket expression for a whole people, i.e. all the Chinese are great at math, all Germans are well organized or all English people are well mannered. Although the intent behind the statement is positive, it still does not reflect the truth.
Cultural competency is important in this day and age for exactly the reasons cited in this article. We, as citizens of planet earth, are no longer confined to our national and cultural borders. We mix with people from different cultures, ethnicities, religions and colours on a daily basis. In order to make this intercultural experience work on all levels from education to business to government, people have to develop basic skills in intercultural communication and understanding.
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Five basic steps to cultural competence are presented below: 1. Break Assumptions
Everyone makes or has assumptions about others. Assumptions are beliefs rather than objective truth and are usually influenced by a number of subjective factors. People need to assess their assumptions and ask themselves why they hold those ideas or beliefs.
2. Empathize
In order to come to appreciate and understand people from different cultures, empathy is vital. Through putting yourself in someone else's shoes you come to see or appreciate their point of view.
3. Involve
Involving others in your world and involving yourself in other's empowers and educates. Don't build walls between people but learn from one another.
4. Avoid Herd Mentality
Herd mentality refers to a closed and one dimensional approach. Such a way of thinking curbs creativity, innovation and advancement as people are restricted in how to think, approach and engage with people or challenges.
5. Be Wise
Wisdom is not called wisdom for nothing. People need to be aware how to interact with people with respect and knowledge. Through thinking things out and have background knowledge to intercultural differences much of the communication problems witnessed within business could be avoided.
Text 6. 10 Communication Problems and Mistakes We All Make
Communication problems are the number one reason couples split up, with 65 % of couples citing this issue as the primary cause of divorce, according to a 2013 survey. But it’s not only romantic relationships that are affected by communication issues—they are often at the root of conflicts in our everyday lives.
Perhaps we fail to say what we mean, or we misinterpret the words of another. Whatever the blunder, we could all benefit from recognizing our communication mistakes and turning them into communication skills.
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Here are 10 common communication problems and mistakes:
1. Not truly listening
When we are communicating with someone, we often are not committing our full attention. We might be looking at our phones, watching television, or even daydreaming about something else.
When we don’t actively listen to the person we are speaking to, not only do we run the risk of making the person feel invalidated, but we also miss important nonverbal cues and may not fully understand the person’s message. To avoid communication mishaps, it is best to give the speaker 100 % of our attention. Effective listening skills include making eye contact, asking clarifying questions, and remaining engaged.
2. Assuming you know the message before the person finishes
We’ve all done it. We’re listening to a friend speak, and we already assume we know what is going to be said before they finish their sentence. When we assume we know what the person will say, we miss what is actually being said. Honor the speaker by remaining openly curious and listening intently for the message rather than predicting what will be said.
3. Interrupting the speaker
We’ve probably all interrupted another person midsentence once or twice. It can happen accidentally, or we may get so excited about what we want to say and fear we will forget our response if we don’t just go ahead and say it. Others may interrupt during arguments as a power move. Whatever the intention, interrupting can make a person feel invalidated, as if what they have to say is unimportant. Have respect for the other person, and allow them to finish the message entirely before you respond.
4. Using “You” statements instead of “I” statements
When we are discussing our feelings with another person, we need to own those feelings rather than place the responsibility on the other person. It can be easy to say, “You did this” or “You didn’t do that.”
When we use “I” statements, we take ownership of how we feel and are less likely to make the other person feel attacked. Instead of
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saying, “You didn’t call me back…” try saying, “I felt hurt when you didn’t return my call.”
5. Letting your emotions dictate your response
When we react emotionally, we are likely to say things we don’t mean. A good communicator allows emotions to sit for a while and then chooses to carefully respond rather than react.
6. Failing to account cultural differences in communication
Cross-cultural communication can be difficult. Words can take on different meanings, and cultural norms surrounding nonverbal communication may vary. When communicating with people from other cultural backgrounds, it’s important to account for cultural differences in communication styles. If we don’t, we may accidentally offend or miscommunicate with someone.
7. Misinterpreting the message
We may misinterpret others more often than we think. To avoid this, it is best to give the person our full attention and paraphrase the message back to the speaker to ensure we have understood correctly.
In today’s society, we are more susceptible to misinterpretation, as we rely heavily on technological communication. Without tone of voice and nonverbal cues, it can be easy to misunderstand each other. When using text or email communication, be sure to use appropriate punctuation and ask clarifying questions to ensure you understand the other person.
8. Being indirect
Being subtle and/or indirect in communication is usually ineffective. We can’t expect other people to read our minds. If you want someone to understand you, try being direct and try not to “beat around the bush” in conversation.
9. Attacking character rather than behavior
When we are upset with someone, it is easy to say things such as, “You’re a jerk” or “You’re an idiot.” Rather than attack someone’s character, an effective communicator should address the actual behavioral issue and leave it at that.
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10. Avoiding difficult conversations
When faced with the possibility of a difficult conversation, many people choose to avoid or prolong the conversation as long as possible. People usually perceive a conversation as difficult when they are faced with telling someone something that person doesn’t want to hear. It might be delivering bad news or bringing up a conflict of interest.
An effective communicator remains open and honest to address issues as soon as they arise rather than avoiding or prolonging important discussions. Perhaps you dread telling your children about your cancer diagnosis or don’t want to hurt your partner by revealing an affair. Whatever the topic, avoiding difficult conversations only makes matters worse long term. Tension can build and you may end up bringing the issue up at the wrong time, which could create additional conflict. Withholding information can create distance between you and the other person. You also run the risk that the person will receive the information from a third party first.
An effective communicator remains open and honest to address issues as soon as they arise rather than avoiding or prolonging important discussions.
Relationship, couple, and marriage and family therapists can help individuals, couples, and families learn how to improve communication skills by addressing their issues and offering solutions for more effective communication. If you are experiencing communication problems in your relationships or just need some relationship advice, consider seeing a therapist.
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Contents
Introduction (Предисловие).......................................................... |
3 |
Part I. LANGUAGE AND CULTURE ……………………… |
4 |
Unit 1. Language and Culture Relationship................................... |
4 |
Unit 2. Сulture differences............................................................. |
7 |
Unit 3. Avoiding cross-cultural mistakes. ……………………….. |
14 |
Part II. NON-VERBAL COMMUNICATION. ……………... |
22 |
Unit 1. Gestures and Body language……………………………... |
22 |
Unit 2. Differences in cross-cultural non-verbal communication.. |
28 |
Part III. COMMUNICATION STYLES …………………….. |
39 |
Unit 1. Behaviour and culture …………………………………… |
39 |
Unit 2. The role of context in cross-cultural communication……. |
51 |
Unit 3. Causes of Intercultural conflicts…………………………. |
60 |
Grammar material (Грамматический справочник)…………….. |
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Supplementary texts…....................................................................... |
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Учебное издание
Кошеварова Ирина Борисовна Молодых Елена Александровна Павлова Светлана Викторовна
АНГЛИЙСКИЙ ЯЗЫК: межкультурная коммуникация
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