12. Прочитайте текст о девушке, работающей продавцом.

а) Опишите ее поведение и отношение к работе прилагательными из предшествующего упражнения.

b) Ответьте на вопросы: Why was Carol unhappy? Why was the shop manager unhappy?

Carol leant on the counter by the till, chewing gum and gazed at the customers in the shoe shop. There were only two: a young girl and her mother. They had been trying on shoes for twenty minutes, unable to agree on anything. The girl wanted something expensive and fashionable, while the mother wanted something cheap and practical. Carol watched them argue and thought how bored she was.

‘I wonder if you have this in a size 4,’ the woman said. Carol took the shoe and smiled the automatic smile she reserved for customers. ‘I’ll go and have a look. Won’t be a minute’ she said and went into the storeroom. She quickly found the shoes, then sat on a stool, hoping to waste a few minutes by pretending to look for the shoes. She thought about her plans for that evening, got out her mobile and dialed Amy’s number to find out what was going on.

Soon, Amy was telling Carol all about what had happened the night before and who had said what to whom. Forgetting where she was, Carol got more and more excited in the conversation, crying ‘Really? I don’t believe it!’ at the most interesting moments in the story.

A low cough came from the door of the storeroom. Carol looked up to see the woman customer standing there with a very annoyed look on her face. Even worse, the shop manager, Mrs. Lewis, was standing right behind her.

‘Erm,… I’ll call you back,’ Carol said into the phone, and hung up. Somehow, she had the feeling that she might not have to work the following day.

13. Повторение грамматики: сослагательное наклонение. Cоставьте пять предложений в сослагательном наклонении, используя прилагательные из упражнения 11 по образцу.

Model: If Carol hadn’t been so irresponsible, she wouldn’t have got into trouble.

If she had been more patient, she wouldn’t have been so bored.

14. Создайте рекламное объявление о вакансии в вашей компании. Опишите профессиональные обязанности и качества будущего сотрудника.

UNIT 5. COMPANY PERFORMANCE

1. Соотнесите слова с их значениями.

1. management	a. товары для продажи
2. marketing	b. определение долгосрочных целей развития рынка
3. goods for sale	c. направленный на достижение удовлетворения интересов и потребностей покупателя
4. market segmentation	d. управление, руководство
5. budgeting	e. процесс разделения рынка на сегменты с целью повышения эффективности сбыта
6. visioning long-term market development goals	f. форма оперативного финансового планирования фирмы
7. processes for creating, communicating, delivering, and exchanging offerings	g. деятельность, направленная на продвижение товаров и услуг от производителя к потребителю,
8. aimed at achieving customer interest and satisfaction	h. процесс создания, обсуждения, доставки и обмена предложенными товарами