англ яз для делового общения

Here are some consequences of not having breakfast:

–Less ability to think and concentrate.

–Less ability to learn.

–More stress and irritability (how calm do you feel when you are very hungry?) and more accidents.

–Getting fat.

–Feeling tired and decreased physical performance (food provides energy for both physical and mental work).

Studies show that people who eat breakfast daily live longer than those who don’t. People who don’t have breakfast also get fat more easily. If you skip meals, you are more likely to eat snacks. Most snack foods have a lot of calories, fat, sugar and salt, and they don’t have many nutrients. This is probably one reason why breakfast skippers put on weight.

For good health, start your day with a good breakfast: for example, whole-grain cereal and/or toast, low-fat milk or yoghurt, fruit, and nuts or peanut butter on the toast. If you get hungry and feel you need to eat between meals, choose healthy snacks (fresh fruit, vegetables, whole-grain bread or crackers, or nuts).

10. Complete these sentences with words from the text. The first letter of each missing

word is there to help you.

a.I sometimes s_____ lunch. I just have a coffee at my desk.

b.I like to have a s_____ at about eleven o’clock.

c.When I get up in the morning, I don’t feel h_____ so I don’t have breakfast.

d.It is difficult for people who work to take exercise, so they sometimes g____ fat.

11.ROLE PLAY: TV CHAT SHOW “Healthy eating. Is it about you?”

Setting: at a TV studio

Situation: You are going to take part in a TV Chat Show. The members of the public are supposed to talk about their eating habits, healthy eating, menu planning and debate about the problems. The experts are invited to give advice and the hosts of the show ask the audience to make comments, lead the discussion and draw a final conclusion.

Students 1, 2: You are the hosts of a famous show. You are going to ask your guests the following questions:

1)What do the words “healthy food” mean for you?

2)Have you been on a diet? Talk about your experience.

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3)What is your favourite dish? Can you cook it yourself?

4)What do you prefer: eating out or cooking yourself?

5)Do you like ready prepared foods?

Student 3: You are an experienced dietitian, expert 1. Be ready to give opinions on all the problems. You know exactly what a healthy way of life is and you are against any extremes in dieting.

Student 4: You are a professional cook, expert 2. You have heard about healthy food and dieting but you personally love hearty eaters. You are sure that people who love to eat well are the best representatives of mankind.

Student 5: You are a famous sportsman, guest 1. You have your personal dietician and you’ve been following his advice for years. You are perfectly fit and you strongly believe that healthy eating is essential on your way to sport records.

Student 6: You are a model working for a famous advertising agency, guest 2. You’ve been counting each calorie you consume for years. But in the night dreams you often see a large dish of fried potatoes with a pork chop.

Student 7: You are a mother of three children, guest 3. You know for certain that substantial meals are absolutely necessary for growing children four times a day. You have considerable experience in cooking and you don’t care about your figure as long as you feel good.

Student 8: You are a hearty eater, guest 4. You know you are a bit overweight but you don’t care. You enjoy life, you love to entertain guests at your place and to treat them to something really delicious.

Other students: You are the audience. You are deeply interested in the topic discussed and you have a lot of questions. Before the show starts write down the questions you would like to ask famous people and experts about food and eating.

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UNIT 5

YOU AND YOUR MOBILE

1. Read and translate the text.

ARE YOU A MOBILE PHONE BORE?

Mobile phones save lives and increase business opportunities. They also destroy the magic of the movies, irritate people in restaurants and interrupt meetings. Some people even take mobile phones to funerals! Being wireless is no excuse for being tactless.

The mobile phone bore leaves the phone on all the time and uses loud and annoying ring-tones. He gets angry and emotional when other people are nearby. Does he respect other people’s personal space? No, he doesn’t, he stands next to other people and talks about confidential matters in public. In fact, he doesn’t talk, he shouts and he even answers the phone in restaurants and theatres.

2. Complete the following text using the verbs in the correct form. The first letter of

each verb is given.

wait turn speak drive ask stop set

Sarah Savy is a smart mobile user. She doesn’t d_____ with the phone in her hand: she uses a “hands-free” phone in her car. She s______ the car when a conversation is important.

In public, she s______ quietly (the phone has a sensitive microphone). She s_____ the ring-tone at “low”. She w______ for a suitable moment and place before making a private calls and t______ her phone off in meetings. She doesn’t talk about confidential matters in public: she a______ people to call her back.

3. Work with a partner. Practice asking and answering questions.

4. Answer the questions.

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A.How much do you use your phone? A lot, quite a lot or not much?

B.Is your phone small / large / sophisticated / simple / beautiful / sexy / slim / easy to use / neat / expensive?

C.What extras does it have, e.g. calculator, personal agenda etc?

5. Read the text.

Mobile phones are part of our daily lives. We all use them – housewives, executives, teenagers, and old-age pensioners. According to the ITU – the International Telecommunication Union – at the end of 2002 there were 1390 million users.

Of course, different people use their mobiles for different things, and there is a model for every taste. For example, women usually choose larger phones while men prefer smaller models. For young people, the priority is to send SMS text messages. They like mobile phones with covers they can change. As well as communication, they want entertainment. They want to play games and download ring-tones and icons.

On the other hand, executives and salespeople see their mobile as a work tool. They need to connect to their company computers. Typically they choose a medium-sized model with a large screen to read information. They demand features like a personal organiser, calculator, alarm clock, note pad, recorder reminders and connection to a PC.

There are other people who don’t often use their phones to make calls, but want others to be able to contact to them. Size is not important and they don’t need to connect to the Internet. They want something cheap and simple to use.

6. Complete the following table with words from the text in 5.

7. Complete these sentences with words from table in 6.

1.I use my mobile to __________ with my clients.

2.Most of the time, I __________ the train when I visit clients.

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3.Please __________ Mary about tomorrow’s meeting.

4.At home I have a broadband __________ to the Internet.

5.I do a lot of business on the phone, but I __________ to meet people face to face.

6.I work because I don’t have any other __________ .

7.I get most of my __________ about the world from newspapers.

8.Complete these conversations with the following phrases.

What time is your flight?

No, I’m afraid it isn’t.

Oh, hi, Pedro. Can I call you back?

Are you? So am I. See you in a minute.

At six thirty.

Right. No problem. Speak to you later.

I’m in the office actually.

Ah, wrong number. Sorry.

1.A. John, this is Pedro here.

B.___________________

A.___________________

2.A. Hello, Dan. I’m at the airport.

B.___________________

A.___________________

3.A. Hi, Marta. Where are you?

B.___________________

A.___________________

4.A. Hello. Is that Jack?

B.___________________

A.___________________

9. Complete the text with the pairs of words in the box.

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make + call meeting + conversations

MOBILE PHONE ETIQUETTE – EIGHT EASY TIPS

1.Respect the people around you when you make or take calls in public. Be courteous to the people with you. Ask if it is okay to make or take a call.

2.If you need to use your mobile phone while in a __________ or at a restaurant, leave the room. For some people, these __________ are an intrusion.

3.Use your phone’s vibrating silent ring feature in __________ places, such as cinemas, restaurants, theatres or sporting events. If you expect an important call, get a seat near an

__________ to minimise interruptions.

4.Remember that sometimes __________ your phone __________ may be the best solution.

5.Use the messaging feature to __________ and __________ text messages without saying a word.

6.__________ your conversations quiet and __________ .

7.Use your mobile phone to __________ others. More than 100 000 calls a day are made to emergency __________ by mobile phone users who report crimes and emergencies.

8.Follow the rules about mobile phone use. Some places, such as __________ or aeroplanes, restrict or __________ the use of mobile phones.

10. Put the verbs into the correct column. Some verbs can go into more than one column.

11. ROLE PLAY: Buying a mobile phone

Setting: at a shop

Student 1: a shop-assistant

Student 2: Roz, a middle-aged lady

Student 3: Billy, a young man

Student 4: Kate, a young lady

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Student 3: Thank you very much.

Student 1: Oh, and don’t forget this catalogue that tells you all about our mobile phone accessories.

Situation 3

Student 1: Can I help you?

Student 4: Yes, I’ve lost my mobile phone and I need a new one.

Student 1: What options would you like to have?

Student 4: I’d like my phone to keep track of the calls I have received, missed and dialled. And I want to play games and listen to music.

Student 1: Do you need a connection to a PC?

Student 4: No, I needn’t. Just the clock function, text-messaging, calculator and recorder

reminders.

Student 1: Well, okay. What about this mobile phone?

Student 4: Yes. What colous have you got?

Student 1: Well, we have this rather nice red one.

Student 4: I don’t like red colour. Red doesn’t suit me.

Student 1: Red doesn’t suit you??

Student 4: That’s right. I wear a lot of pink.

Student 1: I see. Well, we haven’t got pink but we have this one in blue. Does blue suit you?

Student 4: Yes, I like blue. I’ll take it.

Student 1: How would you like to pay?

Student 4: In cash. Here you are.

Student 1: Thank you. And here’s your receipt.

UNIT 6

BUSINESS LUNCH

1. Discuss these questions.

A.How often do you have business lunches? Never, occasionally, quite often, often?

B.Do you enjoy them?

C.How do you choose a restaurant for a business lunch?

D.What kind of food do you order?

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E.What kind of drinks do you order?

F.Are you usually the host or the guest?

2. Read the text below from a business magazine. Complete each rule with the pairs of following verbs.

put + turn choose + look book + plan signal + pay talk + relax ask + order get + wait

SEVEN DOS AND DON’TS FOR A SUCCESSFUL BUSINESS LUNCH

Many juicy deals are made during a meal. So how do you organize a business lunch?

Where, when and what do you eat?

1.The place: _______ somewhere not cheap but not too expensive. _______ for somewhere quiet which has space and well-separated tables.

2.The menu: _______ for different starters you can share, followed by a light second course. Skip the dessert and _______ coffer and a liqueur.

3.The time: _______ a table for between 14.30 and 15.00. _______ to finish within two hours (except on Friday). As the host, arrive a few minutes early.

4.Don’t _______ up to say hello to other acquaintances in the restaurant. ______ until the end of the meal.

5.Don’t _______ any papers on the table, at least until the end of the meal, and _______

off your mobile phone.

6.Don’t _______ about politics or personal matters (unless you know the person well), but

_______ ; too much formality creates distance and coldness.

7._______ the end of the meal by asking for the bill. _______ with a credit card.

Do you agree with the rules? Why or why not?

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3. Work with a partner. Discuss these questions.

A.Do you like coffee? If you don’t, what other kind of drinks do you like?

B.Is there a Starbucks Coffee House in your town? Do you ever go there?

C.Why do you think the Starbucks chain is so successful?

4. Match the verbs on the left to the definitions on the right.

5. Complete these questions with the words from 4 and answer them.

A.Did you __________ your company as managing director?

B.Does your company have a __________ in New York?

C.Does your company __________ other companies with goods or services?

D.What is your company’s most important _________ ?

6. Read about company history.

STARBUCKS COFFEE

STARBUCKS COFFEE HOUSE chain is world famous. It has over 6000 branches in more than 32 countries. Starbucks wants to be the most recognised and respected brand i ravelers d. Here is its history.

1971: The first branch of Starbucks opens in Seattle’s Pike Place. It isn’t a coffee bar, but supplies coffee beans to restaurants and cafes.

1982: Howard Schultz joins the company as the marketing director.

1983: Schultz visits Milan on a business trip. He loves the Italian style coffee bars. He decides to copy the idea in Seattle.

1985: Schultz starts the Giornale company with coffee bars that serve espresso coffee made with Starbucks coffee beans.

1987: Schultz changes the name of the company from Giornale to Starbucks Corporation. Branches open in Chicago and Vancouver. By the end of the year there are 17.

2002: 1177 new branches open. There Ire 5886 in 32 different countries around the world.

7. Use the prompts to ask and answer questions about the history of Starbucks.

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