англ яз для делового общения

2.………………….. ? At seven thirty.

3.……………………?

Eggs and toast.

4.……………………?

He walks.

5.…………………….?

To have a coffee break.

6.…………………….?

At the hospital.

7.…………………….?

With doctors. 8………………………?

On Tuesdays and Thursdays.

9.………………… ?

He usually goes away with his partner.

6. Complete the sentences with am, is, are, do or does.

1.___ you like Italian food?

2.Olga ___ not know any foreign languages.

3.I ___ always on time for my evening classes.

4.___ he often travel on business?

5.How long ____ it take you to get to your work?

6.They ___ vegetarians and they ___ not eat meat.

7.My boss ___ interested in politics.

8.___ you often go to restaurants?

9.What ___ your favourite drink?

10.Kate ___ a very sociable person.

11.___ they often have meetings at work?

12.I ___ a nurse and I love my job but sometimes it ___ difficult.

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7. Read the letter applying for a job. Five sentences are not necessary – cross them out.

Dear Sir or Madam,

I would like to apply for a part-time job as a tour leader with your company during my summer holidays. I don’t really want to work but I need the money. I can work from June to the end of September.

I am a second-year student at Sussex University. Unfortunately I failed some of my exams this year, but I can take them again in the autumn. I am studying tourism and I think I can learn a lot in your company. I enjoy working with people and I am interested in learning more about the holiday industry.

I sometimes get up a bit late, but I’m very nice and friendly. I am good at working with people and I enjoy travelling. I can speak French q ravelersand I can speak a little Spanish. I can also count from 1 to 10 in German, Japanese, Arabic, Icelandic and Bulgarian. I am available for an interview any time. I would prefer the afternoon.

I am looking forward to hearing from you.

Yours faithfully, Jason Reeves

8. Use pronouns in the right form.

1.(We, our, us) spent the holiday together with (they, their, them).

2.(We, our, us) friends are coming to see (we, our, us) today.

3.Will you give (she, her, hers) some help?

4.(I, me, my) computer is more modern than (she, her, hers).

5.(They, their, them) write letters to (they, their, them) children every week.

6.He gave me (his, him) photograph in which I couldn’t recognize (he, his, him).

7.(I, my, me) aunt Susan is (my, me, mine) mother’s sister.

8.I didn’t like the film and (I, me, my) don’t want to speak about (him, it, its).

9.We were surprised to see (she, her, hers) at the station.

10.Don’t ask (he, him, his) this question because he doesn’t know the answer.

9. Use reflexive pronouns.

1.This text is not difficult. You can translate it … .

2.My brother is only three years old but he can wash and dress … .

3.I have made this dress … .

4.Olga and you can make coffee for … .

5.The taxi didn’t come and we had to carry our heavy suitcases … .

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6.She looked at … in the mirror and was satisfied.

7.They learnt Spanish … .

8.He … can’t believe that he took the first place.

9.The knife is very sharp. Don’t cut … .

10.The play … was interesting but the acting was poor.

10. Use the right pronoun.

10.The work is easy and she can do it … . himself her herself him

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UNIT 3

MAIL COMMUNICATION

1. Decide if these statements are true or false and then read the text below.

A.Electronic mail is fast and easy to use.

B.Most mail communication is unnecessary.

C.People who use e-mail never do any work.

2. Complete the text with the words and translate it.

end writes receive switch do reply find answer

THE TRUTH ABOUT ELECTRONIC MAIL

The advantage of normal letters is that people know when to _____ the correspondence. For example, A _____ to B with a request for information. B replies. A writes back to B to say thank you. End of story.

Nowadays we use electronic mail. The problem with the mail is that it is too fast and too easy. The communication never ends. You arrive at your office and _______ on your computer. You _______ 40 new e-mails. You start replying to them. Other people ______

your answers and reply to them. By the time you are ready to send off your last reply, there are another 40 e-mails to read and reply to. It never stops.

The problem is this. People think that you need to _______ to all e-mails in the same way that you _______ all phone calls. Probably around 90 per cent of e-mails are unnecessary. Electronic mail is a wonderful invention, but in fact it means you never

_______ any work. It’s impossible with so many e-mails to answer!

3. Put the lines of this conversation in the right order.

1 Hello, John. How are you?

__ I don’t write very often. I still do a lot of phoning. __ It’s difficult to say. A lot. It’s very tiring.

__ One or two are important, but not the rest! How many e-mails do you get a day? __ Hello, Brian. I’m okay, but look at this. Ten e-mails in the last hour!

__ That’s not too bad. How often do you write normal letters these days? __ Yes, me too. How much do you use the phone?

__ It depends. About 15 or 20. __ Are they important?

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10 Yeah, I know. It’s terrible.

4. Work in pairs. Ask and answer questions using the words below.

____________________________________________________________

___________________________________________________________

5. Complete the text with the words.

check addresses message send receives click attachment

SENDING AN E-MAIL

When you want to send an e-mail message, you need to click on the “Create message” button. This takes you to the “Create message” page.

The message screen is divided into three main areas:

-The address area is where you put the e-mail address information.

-The message box is where you type the message you are sending.

-The spell check button allows you to _______ your spelling.

Generally, if the e-mail is for more than one person, additional e-mail _______ go in the box labeled ‘CC’ (Carbon Copy). If you do not want the recipients of the mail to see who else _______ the e-mail, then place all the other e-mail addresses into the ‘BCC’ box (Blind Carbon Copy).

Enter a title for your e-mail message in the box labelled ‘Subject’.

If you want ravelea file _______, go down to the ‘Attach’ box and click on the ‘Browse’ button, which allows you to find the file you want to attach.

The main box on the page is where you write the text of your _______.

Finally, when you are ready to _______ your e-mail message, ______ on the ‘Send e- mail’ button.

6. Complete the sentences with the words and phrases.

1. Here are the _______ of your flight next week.

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2.Thank you for offering to pick me up at the airport. _______ , my flight number is IB345.

3._______ I can’t help you because I’m on holiday this week. Sorry about that.

4.I look forward to seeing you again. Have a good trip. _______ , Jamal.

5.Dear Alexis, I _______ and business is good. This e-mail is to ask for some information about your product range.

7. Make questions with How often … ? and one of the following verbs. read, use, have, watch, go on, eat out, answer, play, write, visit

1.she / tennis How often does she play tennis?

2.he / TV

3.John / holiday

4.you / computer

5.the boss / meetings

6.she / newspapers

7.you / in restaurants

8.they / reports

9.the sales representatives / customers

10.the receptionist / phone calls

8. Match the verbs in A with their opposites in B.

A. write, send, arrive, remember, go, start, open, buy, get up, switch on, ask, increase

B. read, reduce, switch off, close, receive, come, go to bed, forget, answer, sell, leave, finish

9. Read the text.

Whose daily routine is this: a) a pop star; b) a businesswoman; c) a shop assistant?

“I start work at nine and I can’t be late. I finish at about 7. I often have to sit up late at work, or I sometimes work at home. I usually have lunch in a restaurant because my company pays. I always wear smart clothes, like a suit, to work. It’s a very long day for me. I don’t have time to go out in the evening. I come back home very tired.”

10. Put these words in order to make sentences.

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UNIT 4

EATING OUT

1. Read the text.

MEALS IN BRITAIN

A traditional English breakfast is a very big meal – sausages, bacon, eggs, tomatoes, mushrooms. But nowadays many people just have cereal with milk and sugar, or toast with marmalade, jam, or honey. Marmalade and jam are not the same! Marmalade is made from oranges and jam is made from other fruit. The traditional breakfast drink is tea, which people have with cold milk. Some people have coffee, often instant coffee, which is made with just hot water. Many visitors to Britain find this coffee disgusting!

For many people lunch is a quick meal. In cities there are a lot of sandwich bars, where office workers can choose the kind of bread they want - brown, white, or a roll, and t–en all sorts of salad and meat or fish to go in the sandwich. Pubs often serve good, cheap food, both hot and cold.

“Tea” means two things. It is a drink and a meal! Some people have afternoon tea with sandwiches, cakes, and, of course, a cup of tea.

The evening meal is the main meal of the day for many people. They usually have it quite early, between 6 p.m. and 8 p.m., and often the whole family eats together.

On Sundays many families have a traditional lunch. They have roast meat, either beef, lamb, chicken, or pork, with potatoes, vegetables, and gravy. Gravy is a sauce made from the meat juices. The British like food from other countries, too, especially Italian, French, Chinese, and Indian. People often get take-away meals - you buy the food at the restaurant and then bring it home to eat. Eating in Britain is quite international!

2. Say if the sentences are true or false. Correct the false sentences.

1.Many British people have a big breakfast.

2.People often have cereal or toast for breakfast.

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3.Marmalade is different from jam.

4.People drink tea with hot milk.

5.Many foreign visitors love instant coffee.

6.All British people have a hot lunch.

7.Pubs are good places to go for lunch.

8.British people eat dinner late in the evening.

9.Sunday lunch is a special meal.

10.When you get a take-away meal, you eat it at home.

3. Read the conversation between a shop-assistant (SA) and a customer (C).

SA: Next!

C: I’d like a chicken sandwich, please.

SA: Would you like brown or white bread, butter or margarine, mustard or mayonnaise, salt and pepper?

C: I’d like a chicken sandwich.

SA: Yes, I know you’d like a chicken sandwich. But would you like brown bread or white bread, butter or…

C: Stop, stop. Can you speak more slowly, please?

SA: Would you like brown or white bread?

C: Er… brown bread, please.

SA: Would you like butter or margarine?

C: Butter.

SA: Would you like mustard or mayonnaise?

C: Mayonnaise.

SA: Would you like salt and pepper?

C: No, thank you.

SA: Would you like anything to drink?

C: Anything to drink? What is “anything to drink”?

SA: Coke, orange juice, water…

C: Ah, drink, drink – coke, orange juice, water. Yes. I understand. No, thanks. SA: That’s two dollars… Next!

4. Complete the conversation using the following words.

C: I’d like a _____ of coffee, please.

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SA: Black or _____ ?

C: Black, please.

SA: Would you like large, medium or _____ ?

C:Medium, please.

SA: And would you like your coffee with or without _____ ?

C: I’d _____ some brown sugar, please.

SA: OK. That’s 1 euro 75.

5. Match the English conversational formulas referring to meals with their Russian

6. Complete the conversation using a, some or any.

SA: Can I help you?

C: Have you got _____ brown bread?

SA: Yes, we have. Here you are.

C:Have you got _____ apple juice?

SA: Yes, there is _____ fresh apple juice in the fridge over there. C: Thanks. And are there _____ tomatoes?

SA: Yes, over there, look. There is _____ box of tomatoes next to the cucumbers. C: Oh, yes, I see it.

SA: Would you like _____ bag?

C:Yes, please. How much is that?

7. Complete these sentences with a, some or any.

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1.Can I have _______money, please?

2.I need to get_______ dollars before I go to New York.

3.Have you got _______information about flights to Berlin?

4.Do you have ______ details about the conference?

5.I usually do ______ work on the train when I travel into the office.

6.You’re lucky to have ____ job!

7.I’m sorry, we haven’t got _____ rooms available in the hotel for tonight.

8.They can’t find ______ accommodation for us in the city.

9.______ people don’t like to travel on business.

8. Complete the sentences with “much” or “many”.

1.There isn’t … milk in the bottle.

2.How … plates are there in the cupboard?

3.How … guests will there be at the party?

4.Please don’t put … sugar in my tea.

5.We received … business letters yesterday.

6.Mary, you shouldn’t drink too … coffee! It’s bad for your health.

7.Alice is a good teacher because she has … patience with children.

8.James has got … work today.

9.How … time is left?

10.Our new equipment cost … money.

11.We have … partners in different countries.

12.How … times a month do you have meetings?

13.My brother usually puts … milk in his tea.

9. Discuss these questions with a partner and then read the article below to see what an

expert says.

A.Why do people have problems concentrating on their work when they don’t eat breakfast?

B.Why do people who don’t have breakfast sometimes get fat as a result? C. What kinds of food are healthy to eat for breakfast?

EAT A GOOD BREAKFAST

To meet the demands of a busy day, the body and mind need nutrients and energy. A well-balanced breakfast provides these. People who don’t eat breakfast have low energy levels later in the morning.

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