- •Содержание
- •Введение
- •Part I Business correspondence
- •§ 1. Standards of Business correspondence
- •§ 2. International Letter Requisites
- •Образец расположения реквизитов международного письма
- •Примеры оформления писем
- •Контрольные вопросы
- •Practice
- •§ 3. Language and style
- •Контрольные вопросы
- •§ 4. Types of business letters
- •Quotation (Offer) — предложение
- •Enquiry letter (Inquiries) — письмо запрос
- •Order (of Goods) — письмо-заказ (на товары)
- •Confirmation of order — письмо-подтверждение
- •§ 4.1. Quotation
- •§ 4.2. Enquiry letter
- •§ 4.3 Order of goods
- •§ 4.4 Confirmation of order
- •§ 4.5 Contract
- •Основные пункты контракта
- •Типы организаций
- •Шапка е-почты
- •Примеры формального вступления
- •Сетевой этикет
- •Practice
- •Part II. Business communication
- •§ 1. Effective business negotiations
- •Reading
- •Business Negotiation
- •Practice
- •I. Answer the questions on the text.
- •II. Give the English for:
- •III. Match the words on the left with their definitions on the right.
- •IV. Complete the sentences with one of the words from the previous exercise.
- •Text 2. Read and discuss the text about business negotiations.
- •5 Ways to Negotiate More Effectively
- •Improve Your Negotiation Skills to Improve Your Bottom Line
- •1) Learn to flinch.
- •2) Recognize that people often ask for more than they expect to get.
- •3) The person with the most information usually does better.
- •4) Practice at every opportunity.
- •5) Maintain your walk away power.
- •Practice
- •III. Work with a partner. Act out situations using the five strategies presented
- •In the text.
- •IV. Match the sentence beginnings (1-8) with the correct endings (a-h).
- •V. Negotiating styles. Read the passage and then do the task below.
- •VI. Probing. One way of furthering negotiations is probing (asking the right questions and listening carefully to the answers). Here are some probing questions:
- •Useful phrases Study topical phrases on business negotiations Making offers / Предложение сделки
- •Rejecting the offer / Отказ от сделки
- •Conditions / Условия
- •Winning time / Выигрыш времени
- •Reaching agreements / Достижение соглашения
- •Making complaints / Предъявление претензий
- •Apologizing / Извинения
- •Practice
- •II. Complete the phrases below using the correct form of the words in
- •III. Dealing with problems. When negotiations get stuck, and don’t progress,
- •Speaking
- •1. Discussing a contract
- •I. Read and act the dialogue out.
- •II. Find English equivalents for the following.
- •III. Answer the questions.
- •IV. Make these sentences complete.
- •V. Translate into English.
- •VII. You need to buy supplies for your company from a foreign supplier. Act out a conversion and discuss the details of your deal.
- •Manager and Clerk: Tricky Conversations
- •Boss and Employee: Resolving Difficulties
- •Employer and Employee: Asking for a pay rise
- •Manager and Client: Difficult Clients
- •Challenge
- •Prepare and act out negotiations between a boss and an employee.
- •II. You can choose any other situation to practice your negotiation skills and act it out with your colleagues.
- •§ 2. Presentations
- •Reading Text 1. Read and discuss the text about giving an effective presentation. Effective Presentation Tips
- •Check your understanding with this follow-up quiz.
- •II. Read and discuss the information about presentation structure. Structure
- •Read. Now read the examples of two ways of opening presentations. As you read, try to find in the conversation expressions from “Useful phrases” list above.
- •Practice. Finish the sentence with the correct word or phrase.
- •Put in order. Put the sentences from a presentation opening into the correct order.
- •II. Presentations: body
- •Introduction. The body is the 'real' presentation. If the introduction was well prepared and delivered, you will now be 'in control'. You will be relaxed and confident.
- •Visual aids
- •Think it over. Imagine you are giving a presentation and using some visual aids. What phrases might you use to draw your audience’s attention to these slides?
- •Useful Phrases. Read the phrases and find Russian equivalents for them.
- •Read. Now read two examples of people giving presentations. As you read, try to find in the conversation expressions from “Useful phrases” list above.
- •Practice. Finish the sentence by choosing the correct words and writing them into the empty spaces.
- •Using and discussing visuals
- •Pay attention to the use of prepositions:
- •Now insert the necessary prepositions.
- •III. Keep in mind whether a noun is countable or uncountable when discussing information presented in you visuals.
- •IV. Fill in the blanks with the necessary words from the table above.
- •Useful phrases
- •Commenting diagrams / Комментирование диаграмм
- •Upward trend / Тенденция улучшения
- •Downward trend / Тенденция ухудшения
- •Continuing trend / Стабильная тенденция
- •Adverbs of change / Наречия изменений
- •Contrast and comparison / Контраст и сравнение
- •Practice
- •IV. Read the passage describing the profit of the company for the 5 years.
- •V. This is the report of a Sales Manager at the meeting describing the performance of some products. Read it and draw a graph. Check yourself.
- •VI. Translate sentences into English using the vocabulary of exercise V.
- •Presentations: questions
- •Introduction. At the end of your presentation, you may wish to open the floor to questions – to ask if anyone has any questions about your presentation.
- •Think it over. Imagine it is the end of your presentation and you are asking if there are any questions. What phrases might you use or hear?
- •Useful Phrases. Read the phrases and find Russian equivalents for them.
- •Read. Now read an example of someone asking if there are any questions As you read, try to find in the conversation expressions from “Useful phrases” list above.
- •Practice. Finish the sentence with the correct word or phrase.
- •Practice. Finish the sentence with the correct word or phrase.
- •Signposting
- •Challenge
- •§ 3. Markets, products and modern marketing
- •I. Market
- •1. Market
- •I. Now study word combinations with ‘market’ and find their Russian equivalents.
- •Complete the tv reporter's commentary with words from the box.
- •2. Companies and markets
- •Study word combinations and examples with ‘market’ and find their Russian equivalents.
- •II. Use the correct form of the words in brackets to complete the sentences.
- •III. Study more word combinations and examples with ‘market’ and find their Russian equivalents.
- •IV. Replace the underlined expressions with words from the table above. You may need to add a verb in the correct form.
- •3. Competitors and competition
- •Read this description of a language training market. Answer the questions.
- •II. Marketing
- •Marketing definition
- •2. The four Ps
- •Read the article and answer the questions. Role of marketing in modern business
- •II. Answer the questions:
- •3. Market orientation
- •Reading Text 1. Read and discuss the text about evolution of modern marketing. Marketing
- •Practice
- •I. Answer the questions on the text.
- •Give the English for:
- •III. Match the words on the left with their definitions on the right.
- •IV. Complete the sentences with one of the words from the table above.
- •III. Internet marketing
- •I. Answer the questions.
- •II. Skim through the passage and find terms related to the Internet.
- •Reading Text 2. Read and discuss the text about Internet marketing.
- •Practice
- •I. Answer the questions on the text.
- •II. Give the English for:
- •III. Complete the sentences.
- •IV. Read the text below and find in it expressions with the following meanings:
- •V. Do you remember the terms: b2b, b2c and b2g? Read the piece of information and answer the questions below.
- •‘Negotiate’ is not a dirty word
- •The art of negotiating
- •Business communication
- •Business interviewing
- •7. Internet business success stories
- •62 Year Old Grandmother Creates The World's Most Popular Online Greeting Card Site
- •7 Deadly sins that sabotage business success
- •Ten missteps that could cost you your business
- •Social marketing
- •Integrated marketing communications
- •Advertising effectiveness
- •Http://www.Questia.Com/library/communication/advertising-and-public-relations/advertising-research/advertising-effectiveness psychology and advertising
- •Consumer behavior
- •What makes an "excellent" presenter?
- •How to find and sell to your target market
- •Part 1: Finding Your Target Market
- •Part 2: Using Market Segmentation to Define Your Target Market
- •Top 10 home business opportunities
- •IV. Products and brands
- •1. Products
- •Study word combinations and examples with ‘product’ and find their Russian equivalents.
- •II. Match the sentence beginnings (1-7) with the correct endings (a-g). The sentences all contain expressions exercise I.
- •3. Brands and branding
- •I. Complete this marketer's description of his work using expressions from the passage about brands above.
- •II. Answer the questions:
- •V. Price
- •1. Pricing
- •I. Read the conversation between two managers, find Russian equivalents for
- •II. Look at the price list. Are the statements below true or false?
- •III. Study word combinations and examples with ‘price’ and give their Russian equivalents.
- •IV. Complete the sentences with the appropriate form of words from the table above.
- •2. Upmarket and downmarket
- •Mass markets and niches
- •Speaking
- •I. Work with a partner. Read about the three gifts. Which one would you choose to promote the new cereal, and why?
- •II. Three managers – Carmen, Ned and Anna – are discussing the gifts. Read their conversation. Which one do they choose?
- •III. What advantages and disadvantages do they mention for each gift? Read again and fill in the table.
- •IV. Read again. What expressions do they use to give their opinion?
- •Glossary
- •References
7. Internet business success stories
By Michael Wong
A 17 year old rejects $1.5 million for her MySpace site. Markus earns $10 million a year with an online dating site. A mysterious man sells 100,000 domains for $164 million. These are some of the seven stories of ordinary people achieving extraordinary success with their internet business.
I love reading business success stories, especially when they are about ordinary people who achieve extraordinary internet business success.
It has been said that the internet levels the playing field for everyone. These types of success stories give hope that anyone, irrespective of sex, age, education, or location can become extraordinarily successful online. You don't even have to be particularly talented or skilled, or have any business experience.
Here are the seven web business success stories of seven ordinary people achieving extraordinary success online.
Blogger Wins $300,000 Book Deal 2 Months After Launching Blog
Christian Lander created the funny blog, StuffWhitePeopleLike.com. Just two months after starting the blog, he won a book deal with major publisher, Random House. He received an advance fee of $300,000! Wow!
Stuff White People Like is a blog that takes satirical aim at the interests of North American left-leaning, city-dwelling white folk. The site attracted almost 15 million visitors in a little over two months.
The blog was created in January 2008 by white Canadian, Christian Lander, and co-authored with his Filipino Canadian friend, Myles Valentin, after Valentin teased Lander about his watching the HBO television series The Wire. The blog became popular very quickly, registering over 300,000 daily hits and over 40 million total hits by the end of September 2008.
The Stuff White People Like book was released on July 1, 2008, and has made several bestseller lists.
Source: Why Blog? Reason No. 92: Book Deal - The New York Times, Mar. 30, 2008.
$800,000 iPhone Mortgage Stress Relief
In August 2008, Ethan Nicholas and his wife, Nicole, were having trouble making their mortgage payments. Medical bills from the birth of their younger son were piling up. Then he remembered reading about the guy who had made a quarter-million dollars in a hurry by writing a video game called Trism for the iPhone.
Although Ethan had years of programming experience, he had never programmed for the iPhone. Because he grew up playing shoot-em-up computer games, he decided to write an artillery game. He sketched out some graphics and bought inexpensive stock photos and audio files.
For six weeks, Ethan worked day and night - by day at his job at Sun, and after-hours on his iPhone game. On its first day of release, iShoot which sold for $4.99 earned Ethan $1,000. The second day, $2,000. On the third day, the figure slid down to $50, where it hovered for the next several weeks.
In January, he released a free version of the game with fewer features, hoping to spark sales of the paid version. It worked: iShoot Lite has been downloaded more than 2 million times, and many people have upgraded to the paid version, which now costs $2.99. On its peak day - January 11 - iShoot sold nearly 17,000 copies, earning Ethan $35,000.
In the same article, Kostas Eleftheriou and two friends made more than $100,000 in three months with iSteam, a program they wrote in seven days. iSteam fogs up the face of an iPhone like a bathroom mirror, and you swipe a finger across the phone's surface, iSteam's pretend moisture is wiped away with a realistic-sounding squeak. When the phone is tipped on its side, droplets of condensation roll as if pulled by gravity.
Both Ethan and Kostas were inspired by Steve Demeter, who made $250,000 in two months with a game called Trism, which involves aligning rows of brightly colored triangles.
Source: Coder's Half-Million-Dollar Baby Proves iPhone Gold Rush Is Still On - Wired, Feb. 12, 2009.
Super Affiliate Earns $1.4 Million A Year
Jeremy Palmer, an expert on affiliate marketing, earned gross profits of $837,465 on revenue slightly over $1.4 million.
Jeremy discovered affiliate programs in 2003 after noticing that some of the affiliates for the small financial services company he was working for were earning thousands of dollars in commissions. So he added some affiliate links to a website he owned. He says the commissions he generated encouraged him to build more affiliate sites in other industries.
Within two months Jeremy was making more money from his affiliate sites than he did at his day job. Within six months he was making twice as much, so he decided to quit his day job to focus exclusively on his affiliate business.
Jeremy generated $100,000 from his websites in his first year as an affiliate, and over $1 million in his second year. In 2005, he won Commission Junction's Horizon Award for Innovation. That year, he grossed $1.1 million, and went on to make $1.4 million in 2006.
Jeremy's stats for 2006 make interesting reading:
Revenue: $1.4+ million
PPC Spend: $560,000+
Gross Profit: $837,465
Not bad for a one-man band business!
Source: Should you trust the million-dollar affiliate? - Associate Programs, Sep. 25, 2007.
17 Year Old Girl Rejects $1.5 Million + Car Offer
Ashley Qualls, a mere 17 years old, dropped out of high school, bought a house for $250,000, helped launch artists such as Lily Allen, and rejected offers to buy her young company, including one for $1.5 million and a car (valued up to $100,000)!
Ashley's web site, whateverlife.com, which offers MySpace page layouts for free has raked in more than $1 million in Google AdSense advertising revenue. The business brings in as much as $70,000 a month.
According to Google Analytics, Whateverlife attracts more than 7 million individuals and 60 million page views a month. Quantcast ranked Whateverlife.com a staggering number 349 out of more than 20 million sites. Wow! She's how old?
Source: Girl Power - Fast Company, Dec. 19, 2007.
