- •I Background oral presentation
- •Visual aids
- •II Practice and Experience
- •1. Match the objectives of a presentation introduction with the corresponding vocabulary:
- •Read the phrases in the box and define their purpose. Complete the presentation introduction with the given phrases.
- •Find in the table below the phrases which are aimed:
- •Write a script of your presentation according to the model:
- •1. The Tell - Me Game
- •2. Debate
- •3. Extemporaneous Speech
- •4. Give an oral presentation using visual aids and ask your groupmates to evaluate it according to the given criteria: Oral Presentation Evaluation
- •III Over to You
- •1. Consultancy Presentation
- •2. Panel Discussion/ Forum/ Talk show
- •I Background
- •Preparation for the Conference
- •Structure of Meetings
- •Meeting Vocabulary
- •Introductions
- •II Practice and Experience
- •A. Match words and word combinations that will help you register at a conference with their meanings:
- •Match the objectives of an introduction with the corresponding vocabulary:
- •3. Find in the table below the phrases which are aimed:
- •4. Define the objectives of the following vocabulary (consulting the background) and rearrange it in the correct order. Finishing the Meeting
- •5. Review useful phrases of the unit. Translate the following phrases into English:
- •1. Writing an Agenda. Imagine that you are the chairperson in a meeting. It is the start of the meeting and you are telling your colleagues about the items on the agenda. What phrases might you use?
- •2. The following sentences are in the wrong order. Re-arrange them in the correct sequence to introduce the agenda. Meeting - Agenda Setting
- •3. Look through the extracts from the website of the International Conference, find the main elements of the website and comment them. The main points of the conference website are:
- •4. Read the text below and fill in the gaps with the phrases below. Conference Speech
- •1. A. Imagine you need to register at a conference. You are a delegate, not a visitor. Make up a dialogue answering conference assistant's questions.
- •2. Imagine that you are in the legal conference on one of the following topics:
- •Phrases of politeness:
- •Language for interruptions:
- •Expressing agreement
- •Expressing disagreement
- •Conceding to Make a Point
- •5. Roleplay a plenary session of the legal conference, using the language from the unit.
- •I Background Negotiation
- •Legal Negotiation
- •Negotiation Styles
- •Five Phases of a Negotiation
- •The language of negotiations
- •II Practice and Experience
- •Match the objectives of opening negotiations with the corresponding vocabulary:
- •Find in the table below the phrases which are aimed:
- •Read the dialogue. What negotiation style is used here? How do the speakers maintain an atmosphere of respect? Find in the dialogue phrases which mean:
- •I’ll be frank about it.
- •4. Fill in the correct word from the list below:
- •5. Match the direct speech sentences in column a with the appropriate introductory verbs in column b.
- •6. Role-play one of these situations with a partner. Consider your negotiation style(s).Use as many phrases for negotiating from the table below as you can.
- •III Over to You
- •I Background
- •II Practice and Experience
- •1. How do you answer the phone? Tick what you do.
- •3. Read these telephone numbers.
- •5. Find in the table below the phrases which are used to
- •6. Read the dialogue. Is the language of it formal or informal? Tick phrases used in telephone English and define their objectives:
- •7. Match the phrases typical for telephone English and everyday English expressions
- •Complete it with suitable words
- •Fill in the table with the phrases from the message above
- •Complete the dialogues and dramatize them in pairs.
- •2. Act out the role-play
- •3. Here are some situations. You are to work in pairs. Take the role of the student a or b and compose a dialogue.
- •III Over to you
- •I Background
- •II Practice and Experience
- •Write the addresses correctly and complete them with the names of organizations, add postal codes where necessary, etc.:
- •Read the following letter of congratulation and write proper sender’s and receiver’s addresses:
- •Match the objectives of parts of a letter with the corresponding vocabulary:
- •Find in the table below the phrases which are aimed:
- •Match the beginnings (1-8) with the endings (a-h)of sentences
- •4. Complete the following letter of appointment with suitable words and word combination. Pay attention to the formal tone of the letter.
- •Read the following letter. Explain, in which circumstances a person may write such a letter. Complete it with a correct salutation and complimentary close:
- •Read the following four emails (a–d) and write the correct letter(s) next to the explanatory sentences (1–7).
- •2. A) Read the emails a-d above and decide which is the most formal and the least informal.
- •3. Read these people’s ideas about writing emails. Then complete sentences 1–6 below with the first name of the correct person.
- •3. Match the beginning and ending pairs in ex 2 with the descriptions (1–8) below.
- •4. Read the following sentences. Decide whether they are beginnings or endings. Then decide whether they are neutral or informal.
- •5. Look back at the examples in ex 13. Find:
- •6. Look at the paragraph structure below for two emails: an inquiry (request for information) and the reply. Then write the correct paragraph reference next to each sentence (a–j).
- •Inquiry
- •6. Reschedule a Meeting Voicemail. Prepare a voice mail message cancelling and rescheduling a meeting.
- •7. Prepare a voicemail message to a hotel.
- •I Background
- •In order to get the job you have found you have to know how to navigate the application process.
- •It should:
- •Interests and activities:
- •II Practice and Experience
- •Try to identify the stages in the job application process. Put the stages (1 – 8) into the most logical sequence.
- •Read Silvia’s statement from her cv and find words and phrases which demonstrate the following points
- •Each sentence in Silvia’s personal statement has a different main function. Find the answers to the following questions in her personal statement then write the answers using your own information.
- •Write your profile
- •Read and complete the following cv using the necessary form of the verbs in the box.
- •Write your cv
- •I Background
- •What is a cover letter?
- •II Practice and Experience
- •In pair discuss the following questions:
- •Read the letter. Match the opening phrases to the paragraphs of the cover letter
- •It will be a great experience…
- •I have a bachelor’s degree in law…
- •Imagine that you are applying for the job, fill in the gaps in the sample letter with the information of your own
- •I Background
- •Show Positivity and Drive
- •Do Your Homework Before the Interview
- •II Practice and Experience
- •Match the personal characteristics (1 – 6) to the questions (a – f).
- •In pairs ask and answer questions about your personal strengths and weaknesses, discuss them giving specific evidence.
- •Complete the sentences using the correct form of the verbs in the box. You will need to use some verbs more than once.
- •Read the interview questions and tick the answer that you think is best.
- •III over to you
- •In pairs, discuss the following questions:
- •Match the transferable skills (1 – 8) to the examples of professional behaviour (a – h).
- •2.Using the advertisements below and the cv samples presented above write your cv and a cover letter for a chosen imaginary job. Solicitor - The next step in your career
- •Innovating and forward thinking
Complete it with suitable words
Telephone: (Ring... Ring... Ring...) Hello, this is Tom. I'm 1)... I'm not in at the moment. Please leave a 2)... after the beep..... (beep)
Ken: Hello Tom, this is Ken. It's about noon and I'm calling to see if you would like to go to the conference on 3).... Could you call me 4)...? You can reach me at 5)... until five this afternoon. I'll talk to you 6)..., bye.
Fill in the table with the phrases from the message above
Introduction
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Stating the time of day and your reason for calling
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Making a request
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Leaving the telephone number
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Finish
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Part 4 Practicing the Telephone Language
Complete the dialogues and dramatize them in pairs.
A
Employer: "Hello, Johnson Industries."
Applicant: "Hi, my name is 1)..., and I am calling about the ad in the Sunday paper for the Customer Service Representative Position."
Employer: "OK, what I need you to do is come down to the 2) ... and 3) ... out an application."
Applicant: "Could you tell me where you are 4)..."
Employer: "Do you 5) ... where the McDonalds® is on Main Street?"
Applicant: "Yes, I do."
Employer: "Good, we are located right 6)... the street."
Applicant: "When is a 7)... time to come by and who should I ask for?"
Employer: "You can 8)... by any time before 5 p.m. today, and ask for me, Fred Stevenson."
Applicant: "Thank you Mr. Stevenson."
Employer: "You are welcome."
B
Receptionist: "Good afternoon, McDonnel and Associates."
Applicant: "Hi, may I please ... to Ms. Fredrickson?"
Receptionist: "Ms. Fedrickson is in a 1)... right now."
Applicant: "May I leave a 2)...?"
Receptionist: "Yes."
Applicant: "My name is 3)... and I am calling 4)... the status of the job opening as her assistant. My number is 5)..."
Receptionist: "OK, I'll 6)... her the message."
Applicant: "Thank you."
C
Applicant: "Hello."
Employer: "Hi, may I speak to 1)..."
Applicant: "This is she/he."
Employer: "This is Ms. Fredrickson from McDonnel and Associates."
Applicant: "2)... ... ... Ms. Fredrickson?"
Employer: "I am fine. I have read over your application, and I am 3)... in having you come in for an interview."
Applicant: "That would be great. 4)... would you like me to stop by?"
Employer: "How does Tuesday at 5)... sound?"
Applicant: "That sounds good. Your office is 6)... by Evergreen School on Elm Street, right?"
Employer: "That's correct."
Applicant: "Who will interview me?"
Employer: "7) ... ..."
Applicant: "How long will the interview last?"
Employer: "8) ... ... ... ..."
2. Act out the role-play
Place two chairs back to back at the front of the classroom. Students will be coming up to these chairs to perform impromptu role-plays. Because these role-plays take place on the telephone, they will not be able to see their partner. Divide the class into pairs. Act out the role-play. The rest of the class must provide some other useful telephone expressions and reformulations. Now, ask the first pair to select the next pair.
1. Student A You are calling your friend Ken, a lawyer at Peterson and C. You want to speak to him because you need his help.
Student B The person on the other end is not Ken but John. You don't know anyone named John.
2. Student A You need to make a lawyer's appointment because you need to apply to the court to sue your employer for your dismissal from the firm. Call the lawyer’s office and make the appointment.
Student B You work in a lawyer's office answering the phones. You receive the call from a person who wants to make a lawyer's appointment.
3. Student A You want to reserve a table for five at a restaurant called the Slanted Door. Call the restaurant and make a reservation for 8:00 this Saturday.
Student B You work at a restaurant called the Slanted Door. Answer the phone. (The restaurant is completely booked for Friday and Saturday nights this week.)
4. Student A You're on business trip with your colleague in Las Vegas. You have just spent all your money. Your friend is upstairs in the hotel room. Call your friend and ask to borrow $60.
Student B You're asleep in your Las Vegas hotel room. Your friend is still downstairs in the casino. It's four o'clock in the morning. The phone rings. It’s your friend wants to borrow some money from you.
5. Student A You have not finished preparing documents of the case. Call the investigator and ask if you can turn them in late.
Student B You are an investigator. The phone rings. It's one of your subordinates. He hasn’t finished the report on the case and asks if he can turn it in late.