- •Business for beginners деловой английский для начинающих минск
- •Introduction to economy
- •The economic system
- •Vocabualry excersices
- •Unit 2 business organization
- •Organization
- •Types and forms of business organization
- •Why are companies referred to as Ltd; Inc; GmbH; or s.A.?
- •Becoming a learning organization
- •Vocabulary excersices
- •Questions for review
- •What are cross cultural differences?
- •Intercultural management
- •Working across cultures
- •Individualistic or collectivist?
- •High-context and low - context culture styles
- •Corporate culture and national characteristics
- •Vocabulary excersices
- •In accordance with, in advance, in arrears, in circulation, in due course,
- •In error, in a position to, in the process of, in round figures,
- •In stock, in transit, in debt
- •Questions for review
- •Lexical minimum
- •Unit 4 corporate culture
- •First impressions
- •Our values
- •The kritz-carlteen corporate philosophy
- •Vocabulary excersices
- •Questions for review
- •Unit 5 management
- •Approaches to management
- •Art or science?
- •Principles of management
- •Scientific management
- •Management by Objectives
- •What is outscourcing?
- •Краудсорсинг
- •Vocabulary excercises
- •Ex. 7. Complete the following table.
- •Questions for review
- •Lexical minimum
- •Management: Art or Science?
- •Management as a profession
- •Which bosses are best?
- •What makes a good manager?
- •Richard branson’s 10 secrets of success
- •How to be a great manager
- •International managers
- •Leadership styles
- •The Three Classic Styles of Leadership
- •Leadership vs management
- •Теории и типы лидерства
- •V0cabulary excersices
- •Questions for review
- •Lexical minimum
- •Hr activities and objectives
- •Recruiting
- •Job specification
- •People in organization
- •Happiness at work
- •The concepts of ability and motivation
- •Employee motivation theories
- •Incentive scheme or cash?
- •Vocabulary excersices
- •Questions for review
- •Lexical minimum
- •Examination topic
- •Evolution of marketig
- •What is marketing?
- •Vocabulary excersices
- •Historical milestones in advertising
- •Advertising
- •Does advertising make us too materialistic?
- •Public relations
- •Vocabualry excersices
- •7 A jingle is a short tune to g) whom the advertisement is intended to appeal
- •Key terms: Advertising, advertisement (ad, advert), publicity, bying habbits, advertising campaign, positioning, promotion, advertiser, commercial
- •Unit 10
- •Teamwork and team developmeny
- •Understanding team roles
- •I. Typical features:
- •II. Positive qualities:
- •III. Allowable weaknesses:
- •How to build a winning team
- •Vocabulary excersices
- •Questions for review
- •Lexical minimum
- •Examination topic Teambuilding
- •Become smarter and quickcer
- •Nine steps that can nhelp you (?) (!)
- •Case analysis
- •Personality and decision making
- •Managing Projects
- •Meetings
- •Vocabulary excersices
- •Verb Noun (concept) Noun (agent) Adjective
- •Questions for review
- •Lexical minimum
- •Examination topic Problem solving
Hr activities and objectives
Efficient and effective Human Resource (HR) management is a challenge to all HR professionals. Normally, human resource functions are tracking data on each employee. These might include experiences, capabilities, skills, data, personal histories and payroll records..
Among the core HR activities there are payroll, time and labour management, benefit administration and HR management. None the less important HR objective is the establishing effective relationships between the employer and the staff. Staff should be well informed about safety and health issues in the workplace.
Human Resource department is closely connected with strategic policies, planning and coordination of an organization. One more objective results in consultancy support provided on the basis of improved information about both the employer and HR staff needs and working requirements.
HR objectives stimulate the development of people to be their best in order to meet the needs of an organization. A successful performance management system including department, team and individual business objectives, personal development plans, performance appraisal, career planning, etc., aims at enhancing the personnel's commitment and can give challenges which will enhance the staff personal growth. Moreover, if an organization can assess the workforce changes needed by business, implement the necessary optimization and measure the results using up-to-date technology systems, it will get data having a critical role in monitoring and controlling overall performance.
What are the functions of an HR manager?
What are the core activities of HR department?
What is Human Resource services provision connected with?
What does the development of people to be their best result in?
TEXT 2
Read the text and prove that recruiting is one of the most important managerial functions. Do Task I after it.
Recruiting
Managers perform various functions, but one of the most important and least understood aspects of their job is proper utilization of people. Research reveals that worker performance is closely related to motivation; thus keeping employee motivated is an essential component of good management. In a business context, motivation refers to the stimulus that directs the behavior of workers toward the company goals. In order to achieve company goals, managers must be aware of workers’ needs.
Recruiting good people is a difficult task. It is time-consuming and costly. But a well-chosen labor force will be more productive than a poorly-chosen one. Do a good job of selecting and recruiting employee and they will stay with you. People who work a territory for years build up goodwill for the company; they become well-acquainted with the customers’ needs and are able to give advice rooted in experience. Customers place a lot of confidence in such people. A poorly-selected labor force means a high staff turnover. There are two main reasons for having to recruit: expansion and replacement. But in any case you need to prepare a "man profile". Some of the points that might be included in the man profile are:
age range qualifications skills
experience single or married appearance
physical abilities personal characteristics foreign languages
educational level
These should be listed in terms of what is acceptable and what is preferable, as in Table 1.
Table 1. Man profile for sales person
|
General |
Preferred |
Age |
26-45 |
Under 30 |
Experience |
Minimum |
1 to 2 years |
Skills |
--- |
Ability to read blueprints |
Education |
Minimum |
First degree |
Foreign languages |
--- |
French |
Qualification |
Minimum |
Member of Institute of Sales |
Single/married |
--- |
Married with children |
Appearance |
Neat/tidy |
M: clean-shaven, clean nails, non-smoker, short hair; F: neat, good-hands, slim, non-smoker, shortish hair; |
Physical characteristics |
--- |
Well-spoken, well-mannered, pleasant voice, articulate |
Sometimes a list of characteristics and guidelines is created. The list may include the following points:
|
|
There are many sources of recruitment. The following are among them: educational establishments, vacancy fairs, employee agencies, trade associations, job centers, advertising.
What sources of information will you consider as an employer and/or as an applicant? Why?
Task I. Here is more information about some approaches to recruiting people. Read it and say whether you can take the information seriously. Give your reasons.
A. When might you need to give blood for a personality test? The answer to that question may puzzle you more than the question itself: when you apply for a job. What’s more, your blood group could seriously influence your career prospects. Some people believe your blood group hides no secrets. It reveals the “real you” – a person who gets things done, a good salesman, a creative person or a problem-solver – that is why you could be asked to state your blood group when completing a job application form. This growing trend was first used in Japan and now management consultant firms in other parts of the world have joined in. Someone, somewhere has spent some time working out statistics regarding who’s who in the blood group system. The owners of certain group tend to be particularly good or bad at certain tasks. In fact, one major Japanese firm is so well informed about blood groups that the company is quite specific about its needs: “We must have 30 per cent of blood group A and 15 per cent of AB, 25 per cent of blood group O, and 30 per cent of blood group B among echelons of our management personnel”. Apparently, if you belong to blood group O you get things done and sell the goods. Blood group A are thinkers, while blood group B are highly creative. And if you got problems, ask the ABs to solve them.
B. …Я прикладываю по очереди свои пальцы к специальному сканеру и с тревогой ожидаю вердикта: ту ли профессию я выбрала, за того ли человека вышла замуж, правильно ли воспитываю ребенка. Ответы на все эти вопросы у меня, оказывается, имелись и были буквально записаны на кончиках пальцев. Но как и почему наши руки хранят такую важную информацию?
Дело в том, что узоры на пальцах закладываются на 13-й неделе развития плода. Примерно в то же время вместе с кожей формируется нервная и эндокринная системы. Поэтому кожные узоры тесно связаны со структурой нервных окончаний в кончиках пальцев. И от этого они очень точно отражают особенности организации мозга человека.
Наука, изучающая папиллярные узоры, получила название дерматоглифика ( от греч. дермато – кожа, и глифо – гравирую). Всего существует три типа таких узоров: дуги, петли и завитки (самый редкий знак). А с учетом их более тонких особенностей и разных комбинаций можно насчитать несколько десятков подтипов. Данные дерматоглифики используются в медицине (для определения врожденных заболеваний), в криминалистике (в экспертизах), в спорте (для определения вида спорта и возможностей вырастить чемпиона). Все большую популярность приобретают специалисты, работающие в этой области, поскольку помогают при выборе профессионального пути, подсказывая, получится ли из вас толковый редактор или грамотный инженер, по плечу ли вам руководить компанией или только отделом.
TEXT 3
Read the text. Differentiate between categories of job specifications and be ready to give your own examples of a trade or profession illustrating each category.
