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5. The process of globalization typically passes through how many distinct stages? Explain first two stages. What is the difference between multinational and global stages?

Globalization passes through four distinct stages: domestic, international, multinational and global stages.

Domestic stage: a company produces and sells goods and services at home.

International stage: a company produces at home and sells at home and abroad, exports increase.

The difference between multinational and global stages: in multinational stage a company produces and sells in many countries, with more than 1/3rd of its sales outside the home country, but in the global stage a company have departments anywhere in the world (operates in a global fashion).

Variant b

1. What include external organizational environment?

The tremendous and far- reaching changes occurring in today’s world can be understood by defining and examining components of the external environment. The external organizational environment includes all the elements existing outside the organization’s boundaries that affect the organization. The environment includes competitors, resources, technology, and economic conditions that influence the organization. It does not include those events so far removed from the organization that their impact is not perceived. The organization’s external environment can be further divided into two layers: general and task environments.

2. What is the organizational structure and systems?

-OSS is the third pillar of ethical organizations is the set of tools that managers use to shape values and promote ethical behavior throughout the organization. Three of these tools are codes of ethics, ethical structure, and mechanisms for supporting whistle-blowers.

3. Define the three hierarchical levels of management.

There are three levels of management: top-level, middle-level and first-level. The number of managers at each level is such that the hierarchy likes a pyramid, with many first-line managers, fewer middle managers, and the fewest managers at a top level.

Top managers are managers who are responsible for the entire organization. Top-level managers, or top managers, are also called senior management or executives. These individuals are the top one or two levels in an organization, and hold titles such as: Chief Executive Officer (CEO), Chief Financial Officer (CFO), etc. Top managers make decisions affecting the entirety of the firm. They set goals for the organization and direct the company to achieve them.

Middle managers are managers who are responsible for the work of major divisions and departments. Middle managers’ job titles include: head of division (general manager), head of division or department (functional manager). Middle managers carry out the goals set by top management. They can set goals for their departments and other business units. Middle managers can motivate and assist first-line managers to achieve business objectives.

First- line managers are managers who are directly responsible for the production of goods and services and non-management employees. These managers have job titles such as: office manager, shift supervisor, line manager, and store manager. First-line managers are responsible for the daily management and line workers - the employees who actually produce the product or offer the service. Although first-line managers typically do not set goals for the organization, they have a very strong influence on the company.

4. Write types of small business owners? Briefly explain each of them.  Small business owners classified in five different categories: idealists, optimizers, hard workers, sustainers and jugglers. Idealists-people who like the idea of working on something that is new, creative, or personally meaningful. Optimizers-people who get satisfaction of being business owners because it gives them power. Hard workers- people who enjoy working long hours and want their business to grow larger and more profitable. Sustainers- people who want to balance work and personal life and often don’t want business grow too large, they like stability. Jugglers- high energy, high risk people who like the chance a small business gives them to handle everything themselves, they feel independent.

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