- •Answers for questions:
- •Variant a
- •1. List the three management skills and define them.
- •2. Define what does ethics and business ethics mean?
- •3. What is task environment and what it includes? Explain each sector.
- •4. What are the types of leadership? Define them.
- •5. The process of globalization typically passes through how many distinct stages? Explain first two stages. What is the difference between multinational and global stages?
- •Variant b
- •1. What include external organizational environment?
- •2. What is the organizational structure and systems?
- •3. Define the three hierarchical levels of management.
- •5. What is the difference between Managers and Leaders?
- •Variant c
- •1.Definition of management.
- •2. What is it General Environment? Define types.
- •3. Write three form of ownership. Explain each of them.
- •4. Define ethical and legal responsibilities from total corporate social responsibility.
- •5. What is consideration behavior? Please explain.
- •Variant d
- •1.List four functions of management, define them and give example.
- •2. What is the difference between visible and invisible levels?
- •3. Write about market entry strategies? And give example for one of them.
- •4. What is the stakeholder mean? Who may include in stakeholder and what kind of interests do they have in the organization?
- •5. What is Power of leaders? Please identify the types of power of Leaders and Managers?
- •Variant e
- •1. What leadership skills should have a manager to control crisis and unexpected events?
- •2. Define types of corporate culture.
- •3. Give the definitions of Entrepreneurship and Entrepreneur, and give 3 types of Entrepreneurs?
- •4. Define three levels of Personal moral development and give definition for each of them.
- •5. What is the leadership Grid? Briefly explain styles of the leadership Grid?
Answers for questions:
Variant a
1. List the three management skills and define them.
Conceptual skills: a manager’s ability to see the organization as whole and to see it in the long run. Conceptual skill is crucial for top managers.
Human (interpersonal) skills: a manager’s ability to communicate effectively with organizational members and establish human relations. This skill is crucial for all levels of management especially for middle managers.
Technical skills: technical skills are things such as using a computer word processing program creating a budget operating a piece of machinery. It is crucial for first-line managers.
2. Define what does ethics and business ethics mean?
Ethics is the code of moral principles and values that governs the behavior of people with respect to what is right or wrong.
Business ethics is the behavior that a business brings to its daily dealing with the world. The ethics of a particular business can be diverse. They apply not only to how the business interacts with the world at large, but also to their one-on-one dealings with a single customer.
3. What is task environment and what it includes? Explain each sector.
The task environment includes those sectors that have a direct working relationship with the organization, among them customers, competitors, and the labor market. Customers - those people or organizations in the environment who acquire goods and services from the organization. As recipients of the organization’s output, customers are important because they determine the organization’s success. Competitors – other organizations in the same industry that provide goods and services to the same set of customers. Suppliers – people or organizations that provide raw materials the organization uses to produce its output. For example, a restaurant may use many suppliers to provide it with different products. Labor market - people in the environment who can be hired to work for the organization. Every organization needs a supply of trained, qualified personnel. Unions, employee associations, and the availability of certain classes of employees can influence the organization’s labor market.
4. What are the types of leadership? Define them.
The Autocratic Leadership Style
The autocratic leadership style allows managers to make decisions alone without the input of others. Managers possess total authority and impose their will on employees. No one challenges the decisions of autocratic leaders. Countries such as Cuba and North Korea operate under the autocratic leadership style.
The Laissez Faire Leadership Style
A laissez-faire leader lacks direct supervision of employees and fails to provide regular feedback to those under his supervision. The laissez-faire style produces no leadership or supervision efforts from managers, which can lead to poor production, lack of control and increasing costs.
The Democratic leadership style
Often called the democratic leadership style, participative leadership values the input of team members and peers, but the responsibility of making the final decision rests with the participative leader. Participative leadership boosts employee morale because employees make contributions to the decision-making process. It causes them to feel as if their opinions matter.
The Bureaucratic leadership style
The bureaucratic leader believes more in very structured procedures and tends to bend over the pre-established measures rather it was successful or not. This type of leadership has no space to explore new ways to solve problems and is usually slow paced to ensure adherence to the ladders stated by the company. Leaders ensure that all the steps have been followed prior to sending it to the next level of authority.
The people oriented leadership style
People-oriented leadership. The people-oriented leader is the one that, in order to comply with effectiveness and efficiency, supports, trains and develops his personnel, increasing job satisfaction and genuine interest to do a good job.