- •6.030510 – Товарознавство і торгівельне підприємництво
- •Unit 1. Telephoning text 1 Success on the Telephone
- •Text 2 Multi-word Verbs
- •Exercises
- •1.1 Are the following statements true or false? Find in the text the evidence supporting your opinion.
- •1.2 Translate the useful vocabulary into Ukrainian.
- •1.3 Match the words and phrases (1–10) with similar meaning (a–j)
- •1.4 Put the following extracts of telephone calls into the correct order.
- •1.5 Choose the most appropriate response by ticking the correct variant.
- •1.6 Use the words in the box below to complete the conversation.
- •1.7 Choose the one correct answer.
- •1.8 Choose the correct words in italics to complete the telephone conversation.
- •Unit 2. Messages text 1 Leaving a Message
- •Taking a Message
- •Text 2 Top 10 List of sms Etiquette
- •Exercises
- •2.1 Complete these sentences using one of the words given below:
- •2.2 Read this telephone conversation. Choose the correct words or phrases in italics.
- •2.3 The lines in the following telephone conversation are in the wrong order. Rearrange them.
- •2.4. Finish the sentence by choosing the correct words.
- •2.5 Match these comments to their replies.
- •2.6 Use the phrases given below to complete the conversation.
- •Unit 3. Presentation text 1 The Role of Business Presentations
- •Text 2 Organizing the Presentation
- •Exercises
- •3.1 Say if the following statements are true or false (from Text 1)
- •3.2 Say if the following statements are true or false (from Text 2)
- •3.4 The following 16 sentences are taken from a presentation. The purposes of these sentences (a–j) are listed below. Match each sentence with its purpose.
- •3.5 Whatever the topic or the style of your presentation, you should always put your audience first. Match the items below to discover some useful tips about how you can do that.
- •3.6 Read and choose the best response to each question.
- •3.7 Circle the appropriate word in italics.
- •3.8 Below are the introductions to two different presentations, one quite formal, and the other informal. Complete them with the items given below.
- •Informal presentation
- •3.9 Pr Director is giving a presentation on new tv series. Match the underlined phrases in the talk with phrases given below with a similar meaning.
- •Introducing the topic
- •Introducing each section
- •3.10 The following paragraphs contain a total of ten mistakes. Correct the mistakes.
- •3.11 Understanding the Role of Business Presentations.
- •3.12 Work-team Presentation
- •3.13 A one-minute impromptu presentation.
- •Unit 4. Meetings text 1 Strategic Meetings Management
- •6 Effective Meeting Tips
- •Exercises
- •4.1 Find out in the text what the following abbreviations mean:
- •4.2 Translate useful vocabulary into your native language.
- •4.4 Chose the right word to fill in the gaps.
- •4.5 Fill in the gaps in the following sentences with the words given below. Some words can be used more than once.
- •4.6 Match the verbs with their definitions and then translate them.
- •4.7 Use the words and phrases given below to fill in the gaps in the sentences.
- •4.8 Fill in the missing verbs in the sentences below. Put the verbs in the correct grammar forms.
- •4.9 Look through the types of meetings 1-9. Then say at which type of meeting you would be most likely to hear each of a-I phrases.
- •4.10 Match the structural units of a meeting with the typical phrases which correspond them.
- •4.11 Work in groups. Imagine you all work for a European company which wants to launch a new low-calorie chocolate bar in Ukraine. Hold a meeting to discuss the points on the agenda below.
- •Unit 5. Documents Supporting Job-Hunting text 1 cv or resume
- •7 Resume Tips
- •Text 3 Covering Letter
- •Exercises
- •5.1 There are usually six general headings of information to include in a cv. Match the headings with their descriptions:
- •5.3 Read a covering letter of Thomas Crown and analyze taking into account information given above.
- •5.4 Here is the typical format for your covering letter. Match the structural units with the descriptions and instructions.
- •5.6 It is a good idea to get your gratitude after a successful interview in writing. Analyze the sample e-mail below whether it is successful and get ready to write your own one.
- •5.7 Written follow-up.
- •5.8 Written follow-up.
- •Рекомендована література
2.2 Read this telephone conversation. Choose the correct words or phrases in italics.
A: Could I speak to Mr Green please?
B: Speaking.
A: Hello. I am / This is Sarah Sarandon from New York. I understand you would like me to /that I make a few changes to your itinerary.
B: Yes, that's right. I prefer / would prefer to see Ms Hudson and Mr Farewell before you meet Mr Trigger. Would you mind / Would you like arranging that for me?
A: Yes, of course / No, not at all. I'll set up a meeting with Ms Hudson at eleven o’clock and Mr Farewell at twelve.
B: Perfect.
A: And do / would you still like to go to the seafood restaurant for lunch? Perhaps at one instead of twelve?
B: Yes, I will / that would be nice.
A: Good. There's just one other thing though. Mr Trigger won’t be able to see you until four o'clock. That doesn't give you much time so would you mind if I booked / me to book you on a later flight back?
B: Yes / No, that'd be OK.
A: There’s one at 9.15. I’ll try to book you a seat.
B: Thanks. I'll leave it to you then. Would you / Would you mind give me a ring later on to confirm everything?
A: Yes, of course.
2.3 The lines in the following telephone conversation are in the wrong order. Rearrange them.
1. Claire: Or can I take a message?
2. Female: Actually, would you mind? Could you tell him that Jennifer McAndrews called and that I'm in the office all day if he could call me back.
3. Claire: Goodbye!
4. Female: Yes, it's 5556872.
5. Claire: In about an hour. Can you call back later?
6. Female: Hello, can I speak to Adrian Hopwood, please?
7. Claire: Can I take your number, please?
8. Female: No I need to talk to Mr. Hopwood, I think. What time will he be out of the meeting?
9. Claire: Hello, finance department
10. Female: Okay, I'll do that.
11. Claire: I'm afraid he's in a meeting at the moment. Can I help?
12. Female: Thanks very much for your help, bye!
13. Claire: 5556872. Okay, I'll make sure he gets the message.
2.4. Finish the sentence by choosing the correct words.
1. He’s not in his office at the moment,
___________________________________?
take / can / your / message / I / a / please
2. She’ll be back in the office this afternoon,
____________________________________?
later / call / can / back / you / soon / message
3. Can I speak to June Wilkinson please?
____________________________________ .
meeting / afraid / I'm / she’s / a / in / at / on
4. Could you ask him to ring me back please? My number is 020 7558 4567.
______________________________________________ .
message / I’ll / sure / make / OK / gets / he / the / an / on
2.5 Match these comments to their replies.
1. Sorry, could you spell that? a. Yes, it's 0292 432 828.
2. Could I speak to Mrs Red, please? b. That's OK. I'll hold.
3. Could you take a message? c. I'll call back next week, then.
4. I’m afraid the line’s busy at the moment. d. Speaking.
5. I’m sorry but he’s away this week. e. Yes of course. I’ll get a pen.
6. Could you repeat that? f. Yes, it's B-R-O-W-N.