- •6.030510 – Товарознавство і торгівельне підприємництво
- •Unit 1. Telephoning text 1 Success on the Telephone
- •Text 2 Multi-word Verbs
- •Exercises
- •1.1 Are the following statements true or false? Find in the text the evidence supporting your opinion.
- •1.2 Translate the useful vocabulary into Ukrainian.
- •1.3 Match the words and phrases (1–10) with similar meaning (a–j)
- •1.4 Put the following extracts of telephone calls into the correct order.
- •1.5 Choose the most appropriate response by ticking the correct variant.
- •1.6 Use the words in the box below to complete the conversation.
- •1.7 Choose the one correct answer.
- •1.8 Choose the correct words in italics to complete the telephone conversation.
- •Unit 2. Messages text 1 Leaving a Message
- •Taking a Message
- •Text 2 Top 10 List of sms Etiquette
- •Exercises
- •2.1 Complete these sentences using one of the words given below:
- •2.2 Read this telephone conversation. Choose the correct words or phrases in italics.
- •2.3 The lines in the following telephone conversation are in the wrong order. Rearrange them.
- •2.4. Finish the sentence by choosing the correct words.
- •2.5 Match these comments to their replies.
- •2.6 Use the phrases given below to complete the conversation.
- •Unit 3. Presentation text 1 The Role of Business Presentations
- •Text 2 Organizing the Presentation
- •Exercises
- •3.1 Say if the following statements are true or false (from Text 1)
- •3.2 Say if the following statements are true or false (from Text 2)
- •3.4 The following 16 sentences are taken from a presentation. The purposes of these sentences (a–j) are listed below. Match each sentence with its purpose.
- •3.5 Whatever the topic or the style of your presentation, you should always put your audience first. Match the items below to discover some useful tips about how you can do that.
- •3.6 Read and choose the best response to each question.
- •3.7 Circle the appropriate word in italics.
- •3.8 Below are the introductions to two different presentations, one quite formal, and the other informal. Complete them with the items given below.
- •Informal presentation
- •3.9 Pr Director is giving a presentation on new tv series. Match the underlined phrases in the talk with phrases given below with a similar meaning.
- •Introducing the topic
- •Introducing each section
- •3.10 The following paragraphs contain a total of ten mistakes. Correct the mistakes.
- •3.11 Understanding the Role of Business Presentations.
- •3.12 Work-team Presentation
- •3.13 A one-minute impromptu presentation.
- •Unit 4. Meetings text 1 Strategic Meetings Management
- •6 Effective Meeting Tips
- •Exercises
- •4.1 Find out in the text what the following abbreviations mean:
- •4.2 Translate useful vocabulary into your native language.
- •4.4 Chose the right word to fill in the gaps.
- •4.5 Fill in the gaps in the following sentences with the words given below. Some words can be used more than once.
- •4.6 Match the verbs with their definitions and then translate them.
- •4.7 Use the words and phrases given below to fill in the gaps in the sentences.
- •4.8 Fill in the missing verbs in the sentences below. Put the verbs in the correct grammar forms.
- •4.9 Look through the types of meetings 1-9. Then say at which type of meeting you would be most likely to hear each of a-I phrases.
- •4.10 Match the structural units of a meeting with the typical phrases which correspond them.
- •4.11 Work in groups. Imagine you all work for a European company which wants to launch a new low-calorie chocolate bar in Ukraine. Hold a meeting to discuss the points on the agenda below.
- •Unit 5. Documents Supporting Job-Hunting text 1 cv or resume
- •7 Resume Tips
- •Text 3 Covering Letter
- •Exercises
- •5.1 There are usually six general headings of information to include in a cv. Match the headings with their descriptions:
- •5.3 Read a covering letter of Thomas Crown and analyze taking into account information given above.
- •5.4 Here is the typical format for your covering letter. Match the structural units with the descriptions and instructions.
- •5.6 It is a good idea to get your gratitude after a successful interview in writing. Analyze the sample e-mail below whether it is successful and get ready to write your own one.
- •5.7 Written follow-up.
- •5.8 Written follow-up.
- •Рекомендована література
Text 3 Covering Letter
Read about the other important document and pay attention to its structure.
Before even looking at your CV, an employer usually reads your covering letter. If it is badly-written, or untidy, or difficult to read, your CV will probably go into the nearest bin. If it is well-written, attractive, easy to read and persuasive, the employer will turn to your CV. It's that simple!
A covering letter sent with a CV/resume is also called a letter of application. Your letter of application is a sales letter. The product it is selling is your CV.
Content
The reader of your letter may be busy and unwilling to waste time on unnecessary details. You should therefore design your letter to be easy to read. It should be short, concise and relevant. It should not be too formal or complicated.
Your letter should confirm that you are applying for the position; say where you learned about the position; say why you want the position; say why you would be a benefit to the company; request an interview.
Format
The layout of a modern business letter in English is very simple. Your address is at the top, on the right or in the middle. The rest of the letter can be in “block” format, with each line starting on the left. Try to keep the whole letter on one single page, with plenty of white space.
Should your letter of application be hand-written? Probably not. In some cultures employers require candidates to send letters written by hand. But in the English-speaking world, an employer would usually prefer to receive a letter of application that is word-processed (that is, produced on a computer and printed). A hand-written letter could be considered unprofessional. You must judge according to the country, culture and tradition.
Exercises
5.1 There are usually six general headings of information to include in a cv. Match the headings with their descriptions:
1. personal information |
a) name, address, email and telephone number (and sometimes nationality, age/date of birth) |
2. objective |
b) being married or not |
3. work experience |
c) a headline that summarizes the job opportunity you are seeking |
4. education |
d) hobby which is demonstrating that you are a balanced, responsible member of society with an interesting life outside work |
5. personal interests |
e) details of secondary and university education – including the establishments and qualifications (but excluding any that are irrelevant to your career) |
6. marital status |
f) your previous employment in reverse chronological order – with most detail for your present or most recent job |
5.2 In general, five or six headings will be enough for most resumes or CVs. However, sometimes you will want to use more headings – when applying for a particular job for which additional information is appropriate. Here is a CV layout with most of the possible headings that you can choose from. Tick which up to you are obligatory.
1. Your name |
First name, Surname (for example, John Brown). Include a good photo if you want or if requested. |
2. Address |
Number, Any Road, Any town, Any country. |
3. Telephone |
+44 171 123 4567 |
4. Fax |
+44 171 123 4567 |
5. Email |
myname@anydomain.net |
6. Marital status |
Single, married, divorced, separated or widowed. |
7. Nationality |
Ukrainian, English, French. |
8. Place of birth |
Town, Country. |
9. Objective |
State the position or opportunity that you are looking for. (This must be short. One or two lines only.) |
10. Summary of qualifications |
A short list of the qualifications you have for this job. (This should be short. Your full qualifications will appear later under “Education”). |
11. Professional experience |
Your jobs in reverse chronological order (last is first). |
12. Education |
Your university/school in reverse chronological order (last is first). |
13. Specialized skills |
Any additional special abilities you have (for example, computer programming) that may be of interest to the employer. |
14. Patents and publications |
Any relevant inventions you have made or books, articles and papers you have published. |
15. Additional professional activities |
Any relevant work activities not listed elsewhere. |
16. Professional memberships |
Relevant professional associations or clubs of which you are a member. |
17. Extracurricular activities |
Any activities that you have outside work. |
18. Security clearance |
It may be necessary to state your level of authorization to work on classified or confidential projects. |
19. Languages |
Mother tongue, fluent, excellent, good, some knowledge. |
20. Interests and activities |
Your favorite leisure-time activities (for example, stamp-collecting). You should include this only if you think it will be interesting for the employer. |
21. Additional information |
Any additional information that is necessary and relevant for a particular job. |
22. References |
The names and addresses of (two) people who can give you a reference. Alternatively, you can state “Available on request” |