- •6.030510 – Товарознавство і торгівельне підприємництво
- •Unit 1. Telephoning text 1 Success on the Telephone
- •Text 2 Multi-word Verbs
- •Exercises
- •1.1 Are the following statements true or false? Find in the text the evidence supporting your opinion.
- •1.2 Translate the useful vocabulary into Ukrainian.
- •1.3 Match the words and phrases (1–10) with similar meaning (a–j)
- •1.4 Put the following extracts of telephone calls into the correct order.
- •1.5 Choose the most appropriate response by ticking the correct variant.
- •1.6 Use the words in the box below to complete the conversation.
- •1.7 Choose the one correct answer.
- •1.8 Choose the correct words in italics to complete the telephone conversation.
- •Unit 2. Messages text 1 Leaving a Message
- •Taking a Message
- •Text 2 Top 10 List of sms Etiquette
- •Exercises
- •2.1 Complete these sentences using one of the words given below:
- •2.2 Read this telephone conversation. Choose the correct words or phrases in italics.
- •2.3 The lines in the following telephone conversation are in the wrong order. Rearrange them.
- •2.4. Finish the sentence by choosing the correct words.
- •2.5 Match these comments to their replies.
- •2.6 Use the phrases given below to complete the conversation.
- •Unit 3. Presentation text 1 The Role of Business Presentations
- •Text 2 Organizing the Presentation
- •Exercises
- •3.1 Say if the following statements are true or false (from Text 1)
- •3.2 Say if the following statements are true or false (from Text 2)
- •3.4 The following 16 sentences are taken from a presentation. The purposes of these sentences (a–j) are listed below. Match each sentence with its purpose.
- •3.5 Whatever the topic or the style of your presentation, you should always put your audience first. Match the items below to discover some useful tips about how you can do that.
- •3.6 Read and choose the best response to each question.
- •3.7 Circle the appropriate word in italics.
- •3.8 Below are the introductions to two different presentations, one quite formal, and the other informal. Complete them with the items given below.
- •Informal presentation
- •3.9 Pr Director is giving a presentation on new tv series. Match the underlined phrases in the talk with phrases given below with a similar meaning.
- •Introducing the topic
- •Introducing each section
- •3.10 The following paragraphs contain a total of ten mistakes. Correct the mistakes.
- •3.11 Understanding the Role of Business Presentations.
- •3.12 Work-team Presentation
- •3.13 A one-minute impromptu presentation.
- •Unit 4. Meetings text 1 Strategic Meetings Management
- •6 Effective Meeting Tips
- •Exercises
- •4.1 Find out in the text what the following abbreviations mean:
- •4.2 Translate useful vocabulary into your native language.
- •4.4 Chose the right word to fill in the gaps.
- •4.5 Fill in the gaps in the following sentences with the words given below. Some words can be used more than once.
- •4.6 Match the verbs with their definitions and then translate them.
- •4.7 Use the words and phrases given below to fill in the gaps in the sentences.
- •4.8 Fill in the missing verbs in the sentences below. Put the verbs in the correct grammar forms.
- •4.9 Look through the types of meetings 1-9. Then say at which type of meeting you would be most likely to hear each of a-I phrases.
- •4.10 Match the structural units of a meeting with the typical phrases which correspond them.
- •4.11 Work in groups. Imagine you all work for a European company which wants to launch a new low-calorie chocolate bar in Ukraine. Hold a meeting to discuss the points on the agenda below.
- •Unit 5. Documents Supporting Job-Hunting text 1 cv or resume
- •7 Resume Tips
- •Text 3 Covering Letter
- •Exercises
- •5.1 There are usually six general headings of information to include in a cv. Match the headings with their descriptions:
- •5.3 Read a covering letter of Thomas Crown and analyze taking into account information given above.
- •5.4 Here is the typical format for your covering letter. Match the structural units with the descriptions and instructions.
- •5.6 It is a good idea to get your gratitude after a successful interview in writing. Analyze the sample e-mail below whether it is successful and get ready to write your own one.
- •5.7 Written follow-up.
- •5.8 Written follow-up.
- •Рекомендована література
5.3 Read a covering letter of Thomas Crown and analyze taking into account information given above.
17 King's Terrace,
Richmond, Surrey, UK
Tel: +44 181123 456
E-mail: thomas. crown@interwell. net
The Principal Interplay Sales
77 bd Saint Germain
75006 PARIS
17 April 2006
Dear Madam:
I am interested in working as International Sales Manager for your organization. I am a National Sales Manager with nearly 15 years’ experience to offer you. I enclose my resume as a first step in exploring the possibilities of employment with Interplay Sales.
My most recent experience was managing national sales for Intelel London. I was responsible for the overall software sales, including home and professional ones. In addition, I doubled the sales from 5 to 10 $ million.
As International Sales Manager with your organization, I would bring a focus on quality and effectiveness to your sales design. Furthermore, I work well in a team, and I am experienced in sales planning.
I would appreciate your keeping this enquiry confidential. I will call you in a few days to arrange an interview at a time convenient to you. Thank you for your consideration.
Yours faithfully,
Signature
Thomas Crown
Remember! In British English it is “Covering letter” and in American English – “Cover letter”.
5.4 Here is the typical format for your covering letter. Match the structural units with the descriptions and instructions.
1. Your address |
a) is the name of the person to whom you are address writing, his/her job title, the company name and address. This should be the same as on the envelope. |
2. Date |
b) a letter in English always begins with “Dear...”, even if you do not know the person. There are several possibilities: Dear Sir, Dear Mr. ... |
3. Destination name and address |
c) put the subject of your letter, which for a job name and application is normally the Job Title. |
4. Reference |
d) the letter itself, in 3 to 6 paragraphs. |
5. Salutation |
e) sign in black or blue ink with a fountain pen. |
6. Subject |
f) put your telephone number, fax and/or email address at the top, in the centre or on the right |
7. Body |
g) your first name and surname |
8. Ending |
j) if you are using company headed paper, write your Job Title here. If you are using personal paper, write nothing here. |
9. Your signature |
h) indicate that one or more documents are signature enclosed by writing “Enc: 2” (for two documents, for example). |
10. Your name |
i) do not write the date as numbers only: it can be name considered too official and therefore impolite. |
11. Your title |
k) includes the word 'Yours' - sincerely, faithfully, truly |
12. Enclosures |
l) you write the number or code given by the employer in their advertisement or previous letter in the form: “Your ref: 01234”. If you wish to include your own reference, you write: “My ref: 56789”. |
Remember! All-number dates are written differently in British English (31/12/99) and American English (12/31/99). This can lead to confusion.
5.5 There are some unwritten rules of preparing a cover letter. Here are the instructions what should you do and what don't. Organize the recommendations into two columns. There are 10 of them in a column.
Do... |
Don't... |
be positive.
sign your letter with a fountain pen
be neat
write CV or Resume at the top.
write Mr., Mrs. or Miss in front of your name
give full addresses of past employers
keep to the point. Be relevant
ask a friend to look at your CV and letter
give minor or unimportant school qualifications
give lots of irrelevant or unimportant hobbies
look forward to the future
check your work for grammatical errors
make your covering letter more than 1 page
look backward to the past
emphasize the benefit you will bring to an employer
write names in capital letters
use lots of capital letters, italics or fancy typefaces
create an organized layout
include false information.
use active verbs
