- •Review for bus206 2nd Test
- •Describe and define organizational structure.
- •Describe and define job design (grouping tasks into jobs) and how jobs can be enriched or simplified.
- •Describe how jobs can be grouped into functions and divisions or matrix and product team
- •Describe how managers coordinate functions and divisions by creating a hierarchy of authority and balancing centralization and decentralization.
- •Discuss the factors that determine the choice of overall structure (mechanistic: formal or Organic: flexible)
- •Describe the activities in Human Resource Planning including job analysis.
- •Discuss the five components of an hr system and which you think is most important:
- •Recruitment ( pool of potential applicants) and Selection (valid and reliable techniques)
- •Training and Development (Needs assessment and types of techniques)
- •Performance Appraisal and Feedback (360 degree, formal or informal)
- •Pay and Benefits (pay level and pay structure, cafeteria style benefits)
- •Labour Relations (labour unions)
- •Describe and give examples of the 3 systems of control measures (feedforward, concurrent, feedback).
- •Show how culture can influence how managers plan, organize, lead and control.
- •Define motivation.
- •Compare and contrast Abraham Maslow’s Hierarchy of Needs with Herzberg’s Hygiene/Motivator theory.
- •Describe what is meant by feeling an underpayment inequity. What corrective actions might be taken to restore the perception of equity?
- •What assumption underlies Reinforcement Theory? How could a manager apply the four techniques ( Positive, Punishment, Extinction and Negative) to modify undesired workplace behaviours.
- •Describe the five sources of managerial power.
- •Describe the evolution of leadership theory from the early Behavioural models to Contingency models.
Review for bus206 2nd Test
For each of the following chapters, you should be able to demonstrate knowledge and comprehension of these issues:
Ch. 6 Organizing
Describe and define organizational structure.
Organization structure-a formal system of both task and reporting relationships that coordinates and motivates organizational members so that they work together to reach organizational goals.
Organizational design- the process by which managers make specific organizing choices that result in a particular kind of organizational structure.
1)How to group task into individual job
2) how to group jobs into departments and divisions as organizations grow
3)How to allocate authority among functional areas
4) Whether to pursue a more formal or flexible structure.
Describe and define job design (grouping tasks into jobs) and how jobs can be enriched or simplified.
Job design-the process by which managers decide how to divide tasks into specific jobs.
Division of labour-the overall result of job design among employees in an organization.
Job simplification- reducing the number of tasks that each worker performs.
Job enlargement – increasing number of different tasks in a given job by changing the division of labour.
Job enrichment – increasing the degree of responsibilities a worker has over his or her job.
How jobs can be simplified:
Skill variety-scientist is higher than MD food server.
Task identity- a crafts worker who takes a piece of wood and transforms it into a custom-made desk has higher task identity than does a worker who performs only one of the numerous operations.
Task significance- the degree to wich a worker feels his or her fob is meaningful because of iths effect on people inside the organization, such as cooworker, or on people outside the organization such as customers.
Autonomy
Feedback
Describe how jobs can be grouped into functions and divisions or matrix and product team
structures depending on the organizing problems managers face.
Functional structure- an organizational structure composed of all the departments that an organization requires to produce its goods or services.
Divisional structure- an organizational structure composed of separate business units within which are the functions that work together to produce a specific product for a specific customer. There are 3 forms:
Product structure – an organizational structure in which each product line or business is handled by a self-contained division.(type of food, services),
Geographic-an organizational structure in which each region of a country or area of the world is served by a self-contained division.(when managers organize divisions according to the area of the country or world),
Market-an organizational structure in which each kind of customer is served by a self-contained division also called customer structure.(types of customers they focus on)
Matrix structure- an organizational structure that simultaneously groups people and recourses by function and by product.
Product team structure- employees are permanently assigned to a cross-functional team and report only to the product team manager or to one of his or her direct subordinates.
Cross- functional team- a group of individuals from different department brought together to perform organizational tasks.