
- •Предисловие
- •Introduction
- •Sender's address
- •Inside (or receiver's) address
- •1 Surname known
- •Structure of a business letter (1)
- •16 Bellview Road
- •16 Bellview Road
- •2 Title known
- •3 Department known
- •4 Only company known
- •Order of inside addresses
- •Facoltà di Medicina LehrstuI für Bodenkunde
- •Via Gentile 182 Amalienstrasse
- •Industrial House 6000 East Camelback Road
- •Bolton bl4 8tf United States
- •Style and punctuation of addresses
- •'For the attention of’
- •Salutations
- •The body of the letter
- •Complimentary closes
- •Signatures
- •Stuctue of a business letter (2)
- •34 Linden Avenue
- •C ompany position
- •Letterheads
- •1 Type of company
- •2 Boards of Directors
- •3 Addresses
- •4 Registered number
- •References
- •Enclosures
- •‘Private and confidential’
- •Subject titles
- •Structure of a business letter (3)
- •197, Goethestrabe
- •Too long or too short?
- •First paragraph
- •Middle paragraphs
- •Final paragraph
- •Courtesy
- •Idioms and colloquial language
- •Abbreviations
- •Figures
- •Prepositions
- •Titles, names, and addresses
- •Enclosures
- •Body of a Letter Requesting Information
- •Inquiry to a tour agency (private)
- •421 Michigan Avenue
- •Inquiry to a hotel (private)
- •421 Michigan Avenue
- •Inquiry to a hotel (business)
- •Bunbury estate builders
- •17 Fen Road * London * ec3 5ap
- •Body of a Letter Requesting a Service
- •Reservation of a tour
- •421 Michigan Avenue
- •Inquiry (enquiry)
- •Affirmative reply
- •344 North Cedar Avenue * Los Angeles * ca 90004
- •Phone (213) 655 0344
- •44 Cedar Avenue
- •I am delighted to enclose a skyways Holidays Golf brochure for next season.
- •Falcon ltd
- •1, Ligovsky Avenue, St.Petersburg, Russia, 191123
- •421 Michigan Avenue
- •I am delighted to enclose a falcon Family Tours brochure for next season. This brochure offers a widest selection of tours to St.Petersburg, Russia.
- •Visa support and registration in the hotel are included in the total price.
- •Hotel okhtinskaya
- •4, Bolsheokhtinsky Avenue * St.Petersburg, 195027 * Russia
- •421 Michigan Avenue
- •Body of a Letter Suggesting Alternative
- •Marlborough hotel
- •West Yorkshire jx2 6hc
- •Frederick Hotel
- •Body of a Letter Confirming Plans
- •Confirmation of a tour
- •Falcon ltd
- •1, Ligovsky Avenue, St.Petersburg, Russia, 191123
- •Confirmation of a hotel reservation
- •Replying to an inquiry
- •Body of a Letter Canceling Plans
- •Cancellation of a tour
- •Changes and cancellations
- •The language of complaints
- •Complaint
- •Body of an Adjustment Letter
- •1674 Sea Harbor Drive
- •I am extremely sorry that you found the service provided by Reception, the Hall Porter, and the Floor Waiter not up to our usual standard. I apologize for this and will make enquiries about it.
- •I hope we will continue to receive your custom and that, if you have a complaint, you will inform my staff immediately so that we can deal with the problem there and then.
- •Telex details
- •Telex (hotel reservation)
- •Telex (Inquiry)
- •Telex (reply to an inquiry)
- •Telex (reservation)
- •F. Lynch & Co. Ltd.
- •Fax transmission
- •Fax (reply to an enquiry)
- •Organizing a conference (inquiry)
- •Bunbury estate builders
- •17 Fen Road London ec3 5ap
- •Organizing a conference (conformation)
- •Hotel okhtinskaya
- •4, Bolsheokhtinsky Avenue,
- •Organizing a conference ( a letter providing information) grand-hotel
- •41 Goethe Strasse Berlin 156 ul
- •Organizing a conference (a letter requesting information)
Facoltà di Medicina LehrstuI für Bodenkunde
Via Gentile 182 Amalienstrasse
1-70100 Bari D-8000 München 40
(You are advised to follow the one order and style given below, even though variations are possible: for example, the name of the county, e.g. Lancashire, may, if known, be written on the line below the name of the town or city; the postcode may be written on a separate line; the name of the town, as well as the country, may be in capital letters.)
General recommendation of order of an inside address is following:
Name of house or building
Number of building and name of street, road, avenue, etc.
Name of town or city and postcode
Name of country
Industrial House 6000 East Camelback Road
34-41 Craig Road Scottsdale, AZ85251
Bolton bl4 8tf United States
United Kindom
Style and punctuation of addresses
Both the addresses may be 'blocked' (i.e. each line is vertically aligned with the one above):
Bredgade51,
DK 1260,
Copenhagen K,
DENMARK
There are no rules stating that one style or the other must be used, though blocking, at least in addresses, is more common. In any case you must be consistent, i.e. do not block the sender's address and then indent the inside address.
If punctuation is used, each line of the address is followed by a comma, except the last line. But the majority of firms now use open punctuation, i.e. without any commas.
These examples show the most widely used methods of writing addresses.
British style |
American style |
Inside address (company) |
|
Messrs Black & Sons, 159 Knightsbridge, London SWL 87C
************************** The International Trading Company 24 Churchill Avenue Maidstone, Kent ZH8 92B |
International Trading Company Sabas Building 507 A. Flores Street Manila Philippines
**************************** The American Magazine 119 Sixth Avenue New York, NY 11011 |
Addressing an individual on company business |
|
The Manager The Hongkong and Shanghai Banking Corporation Main Office Kuala Lumpur Malaysia
Dear Sir,
*************************** Messrs Mahmoud & Son 329 Coast Road Karachi, Pakistan
For the attention of Mr. Singh |
Mr. C.C. Pan Far East Jewellery Co. 68 Queen’s Road East Hong Kong
Dear Sir:
************************** The Standard Oil Company Midland Building Cleveland, Ohio 44115
Attention: Mr. E.G. Glass, Jr. |
British style
|
American style |
Addressing an individual on private business
|
|
T. Hardy, Esq., c/o Waltons Ltd., 230 Snow Street, Birmingham, England.
Dear Tom,
************************** Miss Claire Waterson c/o Miller & Sons Pty. Ltd. Box 309 Sydney NSW 2000 Australia
Dear Miss Waterson,
|
Mr. C. Manzi Credito Milano Via Cavour 86 Milan Italy
Dear Mr Manzi,
**************************** Continental Supply Company 312 Surawongse Bangkok Thailand
Attention: Mr. P. Wilson, Jr.
Dear Peter, |