
- •Предисловие
- •Introduction
- •Sender's address
- •Inside (or receiver's) address
- •1 Surname known
- •Structure of a business letter (1)
- •16 Bellview Road
- •16 Bellview Road
- •2 Title known
- •3 Department known
- •4 Only company known
- •Order of inside addresses
- •Facoltà di Medicina LehrstuI für Bodenkunde
- •Via Gentile 182 Amalienstrasse
- •Industrial House 6000 East Camelback Road
- •Bolton bl4 8tf United States
- •Style and punctuation of addresses
- •'For the attention of’
- •Salutations
- •The body of the letter
- •Complimentary closes
- •Signatures
- •Stuctue of a business letter (2)
- •34 Linden Avenue
- •C ompany position
- •Letterheads
- •1 Type of company
- •2 Boards of Directors
- •3 Addresses
- •4 Registered number
- •References
- •Enclosures
- •‘Private and confidential’
- •Subject titles
- •Structure of a business letter (3)
- •197, Goethestrabe
- •Too long or too short?
- •First paragraph
- •Middle paragraphs
- •Final paragraph
- •Courtesy
- •Idioms and colloquial language
- •Abbreviations
- •Figures
- •Prepositions
- •Titles, names, and addresses
- •Enclosures
- •Body of a Letter Requesting Information
- •Inquiry to a tour agency (private)
- •421 Michigan Avenue
- •Inquiry to a hotel (private)
- •421 Michigan Avenue
- •Inquiry to a hotel (business)
- •Bunbury estate builders
- •17 Fen Road * London * ec3 5ap
- •Body of a Letter Requesting a Service
- •Reservation of a tour
- •421 Michigan Avenue
- •Inquiry (enquiry)
- •Affirmative reply
- •344 North Cedar Avenue * Los Angeles * ca 90004
- •Phone (213) 655 0344
- •44 Cedar Avenue
- •I am delighted to enclose a skyways Holidays Golf brochure for next season.
- •Falcon ltd
- •1, Ligovsky Avenue, St.Petersburg, Russia, 191123
- •421 Michigan Avenue
- •I am delighted to enclose a falcon Family Tours brochure for next season. This brochure offers a widest selection of tours to St.Petersburg, Russia.
- •Visa support and registration in the hotel are included in the total price.
- •Hotel okhtinskaya
- •4, Bolsheokhtinsky Avenue * St.Petersburg, 195027 * Russia
- •421 Michigan Avenue
- •Body of a Letter Suggesting Alternative
- •Marlborough hotel
- •West Yorkshire jx2 6hc
- •Frederick Hotel
- •Body of a Letter Confirming Plans
- •Confirmation of a tour
- •Falcon ltd
- •1, Ligovsky Avenue, St.Petersburg, Russia, 191123
- •Confirmation of a hotel reservation
- •Replying to an inquiry
- •Body of a Letter Canceling Plans
- •Cancellation of a tour
- •Changes and cancellations
- •The language of complaints
- •Complaint
- •Body of an Adjustment Letter
- •1674 Sea Harbor Drive
- •I am extremely sorry that you found the service provided by Reception, the Hall Porter, and the Floor Waiter not up to our usual standard. I apologize for this and will make enquiries about it.
- •I hope we will continue to receive your custom and that, if you have a complaint, you will inform my staff immediately so that we can deal with the problem there and then.
- •Telex details
- •Telex (hotel reservation)
- •Telex (Inquiry)
- •Telex (reply to an inquiry)
- •Telex (reservation)
- •F. Lynch & Co. Ltd.
- •Fax transmission
- •Fax (reply to an enquiry)
- •Organizing a conference (inquiry)
- •Bunbury estate builders
- •17 Fen Road London ec3 5ap
- •Organizing a conference (conformation)
- •Hotel okhtinskaya
- •4, Bolsheokhtinsky Avenue,
- •Organizing a conference ( a letter providing information) grand-hotel
- •41 Goethe Strasse Berlin 156 ul
- •Organizing a conference (a letter requesting information)
Telex (hotel reservation)
19/01
17.49.
22217 INTROM
I
82445
PRENTICE
G
TELEX
NR 1249
ATT:
MANAGER
RE:
MR HIGGS/ 1 SNGLB/ 24–27 SEP
PLS
RESERVE FOR MR LEO HIGGS NR 1 SNGLB IN 24 OUT 27 SEP (3 NIGHTS) PLS
CNFM ASAP IN LINE WITH YR RATES
THKS
D. BROWN (PERSONNEL MANAGER)
+?
22217
INTROM I 82445
PRENTICE G
*Repeat until transmission is stopped
Telex (Inquiry)
12/12 15.45
53540 GRAND
С
61689 CATER
В
TELEX NR 3127
ATTN: TOMMY JONSON
RE: "WHERE TO STAY IN
LONDON" BROCHURE
CLD
YOU PLS SEND US ASAP 5 COPIES OF "WHERE TO STAY IN LONDON".
PLS
TEX US U HAVE SENT THEM TO OUR HEAD OFFICE ATTN OF MRS MARIA BAHN.
THKS IN ADVANCE
REGDS M. BAHN +?
53540 GRAND
С
61689 CATER
В
Telex (reply to an inquiry)
13/12 11.33
61689 CATER
В
53540 GRAND
С
TELEX
NR
5049
ATTN: MARIA
BAHN
RE: YRTLX
REGRET
UNABLE TO SEND 3 XXXXX 5 COPIES OF "WHERE TO STAY IN LONDON"
UNTIL NEXT
WEEK.
REGDS T. JONSON ++
61689 CATER
В
53540 GRAND
С
Telex (reservation)
08/06 18.24
95214 PALACE
N
59640 HEFT
D
TELEX NR 5689
ATT: MANAGER
RE:
MR SMITH/1 SNGLB/11-18 ОСТ
PLS RESERVE FOR MR JOHN SMITH
NR 1 SNGLB INI 1 OUT 18 OCT (3 NIGHTS) PLS CNF ASAP IN LINE WITH YR
RATES
D. WILLIAME (PERSONNEL
MANAGER) +?
95214 PALACE
N
59640 HEFT
D
Part 2
Fax
The word 'fax' can be used as a noun or a verb, e.g. a fax, to fax someone. It comes from the word facsimile, meaning an exact copy or reproduction. As its name suggests, a fax machine will send a duplicate of the message, document, design, or photo that is fed into it.
Faxing is a means of telecommunication that has developed very quickly over the past years. There are various models of fax machine which connect to a telephone socket and which work on a system similar to the telephone system. Charges are measured in telephone units and therefore vary according to the time of day and where the fax is being sent.
The different models of fax machine offer a wide range of facilities, including automatic paper feeders, deferred transmission (faxes are sent during cheap-rate periods), automatic redialling if the receiver's machine is engaged, and pre-programmed keys for instant dialing.
T
he
advantages of fax include instant reception of documents, and
documentary evidence of what has been transferred. A document can be
relayed from one source to hundreds of other receivers, for example,
if the head office of a chain hotel wants to circulate a memo or
report to its branches.
STRUCTURE OF A FAX