
- •Unit II office personnel
- •Vocabulary Notes
- •Warming-up
- •Vocabulary Focus
- •Introductory text
- •Basic Skills Required
- •Text 3 classification of workers
- •Reading and Discussing
- •Is your job making you ill?
- •In his answer-letter Mr. Williams gives Julie some recommendations which follow. What do you think of them? Are they helpful? Which one is the most valuable?
- •Human relations on the job
- •Speaking
- •Problem solving
- •Test Yourself
- •Writing
Test Yourself
Task I. Answer the following questions:
Why does office work appeal to many people?
What are the functions of office workers?
What qualities are necessary for office work?
Task II. Complete the following statements translating the words in brackets:
Employees (отвечают на телефонные звонки) and respond to questions, or they accept orders on a full-time basis.
An office assistant in the advertising department (следит за) expenditures related to trade shows. This person (уделяет) only a few hours a week to working with numbers.
One aspect of information management is the distribution/transmission of information to persons (в компании и за ее пределами).
Frequently, successful employees are encouraged (стремиться к дополнительному обучению) within the company or outside.
Writing
Task I. Write an essay on one of the following topics:
Office personnel
Employees who work in an office
1 Unit 2 ‘OFFICE PERSONNEL’ deals mainly with this grade of white-collar workers.
2 a cluster – 1) пучок (= bunch); 2) группа (= group); 3) скопление, концентрация
3 skill in using text-editing equipment – умение работать с оборудованием для редактирования/подготовки к печати текстов
4 software packages – пакеты программного обеспечения
5 output – продукция; продукт; выпуск; выработка
6 an invoice – счет-фактура (документ, в котором указывается сумма денег, причитающихся организации, выписавшей его в оплату поставленных ею товаров или услуг)
7 payroll – платежная ведомость; ср.: to be on an organization’s payroll = to be in its staff
8 accounts payable – ожидаемые платежи (т.е. суммы, которые организация должна выплатить поставщикам товаров и услуг)
9 accounts receivable – ожидаемые поступления (т.е. суммы, которые организация должна получить с клиентов за уже поставленные товары и оказанные услуги)
10 inventory [´ınvəntrı] – товарная наличность (a written list of all the objects in a particular place)
11 an aptitude (for smth.) – способность (= ability, talent)
12 Office workers who prepare copies through the use of copying and duplicating equipment are specialists in reprographics.
13 general assistance and customer service – общее содействие в работе и обслуживание клиентов
14 simultaneously [ˏsıməl´teinjəslı] – одновременно (= at the same time; at a time)
15 to establish schedule (for tasks) – устанавливать/составлять график (выполнения задач)
16 petty cash – money that is kept in the office of a company, ready to be used for making small payments if necessary
17 to screen callers to the office – to prevent them from entering the boss’s office that is to be something like a barrier to them
18 to disturb smb. – беспокоить кого-либо, мешать (ср.: to be/get disturbed)
19 to affect smb./smth. – действовать (на кого-либо); воздействовать (= to influence)
20 tone (of an office) – настроение, общая атмосфера (= mood); ср.: to set the tone – задавать тон
21 burdensome – обременительный, тягостный