Глава 9
Robert A. Sigafoos, Absolutely, Positively Overnight. St. Luke's Press, Memphis, TN, 1983, p. 34.
Ibid., p. 36.
Ibid., pp. 49-50.
Ibid., p. 62.
Ibid., p. 23.
Другие источники: "A New Kind of Flight Plan for Small Freight", BusinessWeek, Nov. 3, 1973, p. 3; "Why Airlines Fear the 'Federal Express Bill,'" BusinessWeek, Sept. 13, 1976, p. 116; Christopher H. Lovelock, "Federal Express (A)", Harvard Business School Publishing, 9-577-042, Boston, 1976; Christopher H. Lovelock, "Federal Express (B)", Harvard Business School Publishing, 9-579-040, Boston, 1978; Sigafoos, op. cit.; Winston Williams, The New York Times, Jan. 1, 1979, p. 1; John D. Williams and Steve Frazier, "Federal Hustles to Keep Ahead of Emery in the Fast-Growing Air-Express Market", The Wall Street Journal Stories, Sept. 11, 1979; Milton Moskowitz, "The Overnight Delivery Revolution", The San Francisco Chronicle, Jan. 4, 1985, p. 35.
Robert D. Hof, "From the Man Who Brought You Silicon Graphics... Can Jim Clark Score Again with User-Friendly Internet Software?" Business Week, Oct. 24, 1994, p. 90.
Jim Clark and Owen Edwards, Netscape Time: The Making of the Billion-Dollar Start up That Took on Microsoft, St. Martin's Press, New York, 1999, pp. 120-121.
9. Rick Tetzeli and Shaifali Puri, "What It's Really Like to Be Marc Andreessen...", Fortune, Dec. 9, 1996, p. 136 ff.
Jim Clark and Owen Edwards, op. cit., p. 191.
Другие источники: Paul Andrews, "Web Browser Finds No Honor at Its Illinois Academic Birthplace", The Seattle Times, Oct. 9, 1997; Jim Clark and Owen Edwards, Netscape Time: The Making of the Billion-Dollar Start-Up That Took on Microsoft, St. Martin's Press, New York, 1999, pp. 120-121; Stan J. Liebowitz and Stephen E. Margolis, Winners, losers and Microsoft: Competition and Antitrust in High Technology, The Independent Institute, Oakland, CA, 1999; "A Short Sleep before Exploring Version 5.0", ABIX (Australia news abstracts), Aug. 20,1996; Hal Berghel, "Who Won the Mosaic War?" ACM, vol. 41(10), October 1998, pp. 13-16; "Mosaic Quest Closes in Redmond Original", Computer Business Review, Feb. 1997, p. 1; Michael A. Cusumano and David B. Yoffie, Competing on Internet Time: Lessons from Netscape and Its Battle with Microsoft, Free Press/Simon & Schuster, New York, 1998; Katie Hafner and Mathew Lyon, Where Wizards Stay Up Late, Touchstone, New York, 1996; Hof, op. cit.; Scott McMurray, "Diplomas and Dollars: The University of Illinois Churns Out Big-Time Software Entrepreneurs; Champaign, III." U.S. News & World Report, 1996, pp. 48-49; Julie Pitta, "Investors Get Caught Up in the Netscape", Los Angeles Times, 1995, pp. D3, D5; Vivian Pospisil and John Teresko, "50 R&D Stars to Watch", Industry Week, Dec. 19, 1994, p. 60; "University of Illinois and Netscape Communications Reach Agreement", PR Newswire, Dec. 21, 1994; Gary Samuels, "Tale of Two Interneters: Netscape Has Gotten the Headlines, but Spyglass Is Making Money", Forbes Inc., September 1995, p. 48; Jared Sandberg, "Netscape Has Technical Whiz in Andreessen", The Wall Street Journal, Aug. 11, 1995, p. Bl; Jared Sandberg, "Designers of Internet's Mosaic Software Plan New Version in Bid to Set Standard", The Wall Street Journal, Oct. 13, 1994, p. B6; Gordon McKibben, Cutting Edge: Gillette's Journey to Global Leadership, Harvard Business School Press, Boston, 1998.
King С Gillette, "Origin of the Gillette Razor", The Gillette Blade, February 1918, p. 7.
King С Gillette, "Origin of the Gillette Razor", The Gillette Blade, March 1918, p. 7.
Другие источники: Russell В. Adams, Jr., KingC. Gillette: The Man and His Wonderful Shaving Device, Little, Brown, Boston, 1978; George B. Baldwin, "The Invention of the Modern Safety Razor: A Case Study of Industrial Innovation", Explorations in Entrepreneurial History, 1951, pp. 71-104; King С Gillette, "Intensive Cooperation", The Gillette Blade, August 1918, p. 5; King С Gillette, "How the 'Gillette' Looks to Mr. Gillette after Twenty-Five Years", The Gillette Blade, September 1920, pp. 3-6; William E. Nickerson, "The Development of the Gillette Safety Razor", The Gillette Blade, December 1918, pp. 5-13; William E. Nickerson, "The Development of the Gillette Safety Razor", The Gillette Blade, January 1919, pp. 6-18.
Michael Krantz, "Cruising inside Amazon", Time Dec. 27, 1999, pp. 68-71
Debra Aho Williamson, "Marketer of the Year: Amazon.com", Advertising Age, Dec. 13, 1999, pp. 1, 36.
Seth Schiesel, "Payoff Still Elusive in Internet Gold Rush", The New York Times, Jan. 2, 1997, p. C17.
Jeff Bezos, Amazon.com, Annual Report, 1997.
Jeff Bezos, Amazon.com, Annual Report, 1998.
Doreen Carvajal, "The Other Battle over Browsers: Barnes & Noble and Other Online Booksellers Are Poised to Challenge Amazon.com", The New York Times, Mar. 9, 1998, pp. Dl, D4.
"A Fable Concerning Ambition", The Economist, June 21, 1997, p. 69.
22. Другие источники: Amazon.com, Annual Report, 1999; Amazon.com Web site, www.amazon.com; Amazon.com, Inc., 10-K Report, 1998; Amazon.com, Inc., 10-K Report, 1999; Amazon.com, Inc., 10-K Report, 2000; Lynda M. Applegate and Meredith Collura, "Amazon.com: Exploiting the Value of Digital Business Infrastructure", Harvard Business School Case 9-800-330 (2000); Barnes and Noble Web site, www.bn.com; Borders Web site, www.borders.com; Allison Fass "Amazon Leads in Holiday Advertising", The New York Times, Dec. 13, 2000; p. 7; Pankaj Ghemawat and Bret Baird, "Leadership Online: Barnes & Noble vs. Amazon.com", Harvard Business School Case 9—798—063 (1998); John Heilemann "The Networker", The New Yorker, Aug. 11, 1997, pp. 28—36; Nick Higham, "Amazon Success Story Built on Traditional Marketing Expertise", Marketing Week, Oct. 14, 1999, p. 17; Robert D. Hof, "The Most Influential People in Electronic Business", Business Week, Sept. 27, 1999, p. 25; Carol Hymowitz "How Amazon.com Staffs a Juggernaut: It's Not about Resumes", The Wall Street Journal, May 4, 1999, p. Bl; Paul С Judge and Heather Green, "The Name's the Thing: Dot.com's Are Spending like Mad to Establish an Identity", Business Week, Nov. 15, 1999, pp. 36-39; G. Bruce Knecht, "How Wall Street Whiz Found a Niche Selling Books on the Internet", The Wall Street Journal, May 16,1996, pp. AI, A8; Carin-Isabel Knoop and Cate Reavis, "Selling Books Onlinein Mid-1998", Harvard Business School Case 9-899-038 (1998); "Delphi Service Features Books & Software from HarperCollins", Link-Up, April 1995, p. 44; "Amazon.com Posts Loss, but Less Than Expected", Los Angeles Times, Apr. 29, 1994, p. 4; Rebecca Quick, "Barnes & Noble.com to Replace Amazon.com as Top Bookseller Advertising on Yahoo!" The Wall Street Journal, Sept. 19, 2000, p. B23; Rebecca Quick, "E-Retailers Say, 'Bah Humbug!' to Lavish Ads", The Wall Street Journal, Sept. 22,2000, p. Bl; Joshua Quittner, "An Eye on the Future", Time, Dec. 27, 1999; Jeffrey F. Rayport and Dickson L. Louie, "Amazon.com (A)", Harvard Business School Case 9—897—128 (1997); Calvin Reid, "Amazon.corn's Jeff Bezos", Publisher's Weekly, Jan. 5, 1998, p. 12; William A. Sahlman and Laurence E. Katz, "Amazon.corn-Going Public", Harvard Business School Case 9—899—003 (1998); Robert Spector, Get Big Fast: Amazon.com, HarperBusiness, 2000; Randall E. Stross, "Why Barnes & Noble May Crush Amazon", Fortune, Sept. 29, 1997, pp. 248-250; John R. Wilke "Visiting a Bookstore by Switching on a PC", The Wall Street Journal, Jan. 11, 1993, p. Bl; Wordworth Web site, www.wordsworth.com.