Asking a firm or individual to represent you

We have been in touch with ...(Chamber of Commerce - firm etc.) who have recommended ... (your firm - you) as a possible agent for our product(s) in ... (area).

We manufacture ... (product) and wish to increase our exports to overseas markets, and we are seeking an organisation that can introduce and handle a considerable amount of business.

Please advise if you are interested in representing us, and if you consider that the volume of business you can obtain would warrant our granting you a sole agency.

Enclosed you will find our ... (export price-list catalogue - a sheet giving full details of agancy commission and terms).

We look forward to hearing from you.

Yours faithfully

Reminding of an outstanding account

Dear Sirs,

We are surprised that we have not yet received payment for the outstanding June account in spite of our repeated reminders to you.

It is impossible for us to keep this account open any longer, and we must therefore insist on immediate payment failing which we shall have no option but to place the matter in the hands of solisitors.

We have no wish to take such drastic steps but you will appreciate that we simply cannot go on sending you reminders which you apparently completely ignore.

We are sure you will give the matter your immediate attention, and we shall allow you until ... (date) September to remit the ... (the amount) owing.

Yours faithfully

Приложение 1.

R E S U M E

HEIDI KUNKEL

OBJECTIVE A sales position leading to higher management

where my administrative, technical and interpersonal skills will be used to maximise sales and promote good customer relations.

EDUCATION B.A. in Communications (1988): Ohio State

University Courses in psychology, sociology and interpersonal communication.

Areas of effectivements

SALES/ During my 4 years at Colelli Enterprises (Co-

CUSTOMER lumbus, Ohio), I promoted better relations with

RELATIONS corporate accounts and recruited new clients

over a wider territory. Dealt with customer complaints.

Responsible for inventory and follow-up of all orders.

PLANNING/ Was responsible for the reorganisation of the

ORGANISA- sales department's administrative functions.

TOIN Initiated time and motion studies which led to a $150,000 saving in labor costs.

LANGUAGES Spanish (fluent), French (average).

REFERENCES Available on request.

VITAE

NAME Pierre Charreau

D.O.B. 1.8.65

ADDRESS 55 Rue des Moines, Strasbourg. 67000, France

EDUCATION 1984-7. Ecole Superieure de Commerce de Reims (one of the leading business schools in France).

1988. EDP International: Work experience in market research. Conducted field surveys in the Netherlands and France.

PROFESSIONAL 1989-1991. Demont S.A.

ACTIVITY Financial Controller responsible for:

- organising bank credits for civil engineering work

- visiting Latin American and Asian subsidiaries

- designing data processing, accounting, cost control and reporting systems

- hiring and training local staff for subsidiaries

1991 - present. Phoenix Properties.

Investment Officer responsible for:

- cheсking feasibility studies and predicting returns on investment

- solving legal problems related to investments

- negotiating contracts with property developers

- setting up joint ventures with foreign partners