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Text B, Communication Skills

Many doctors come into contact with children, so it is important that doctors have the necessary communication skills to interact effectively with them. Doctors need to be aware of differences between adult and child patients and to bear these differences in mind during the consultation. By doing so, doctors will have a better chance of gaining trust from a child and getting their co-operation.

Engaging in some small talk with a child, such as paying them a compliment or checking that they are comfortable, are important points for a doctor to remember.

As the interview progresses, it is important for a doctor to acknowledge a child’s feelings, to show empathy, and to ask a child for a permission before examining them. Visiting the doctor’s can be a daunting experience for a child so it is necessary that a doctor can minimize any negative perceptions the child may have, by providing reassurance throughout the interview.

Doctors need to be aware that even very minor procedures can make a child uneasy, so it is important for doctors to explain procedures in simple language and to give clear instructions in order to gain child’s co-operation.

It is necessary for doctors to show a child that they are actively listening to any concerns they may have and to respond appropriately. Doctors should avoid putting words in the patient’s

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