Topic Business letters

Business Letters

Nowadays, much attention is paid to business correspondence. There are different types of business letters written for different purposes. Studying writing business letters is very important with the help of good letters to influence partners, suppliers, investors, etc. and increase business. On the contrary, a badly written letter creates a bad effect and may sometimes delay or spoil business ties.

Visual Impression

They say first impressions count. It is true concerning business letters too.

It should be remembered that poor language, typing mistakes, bad handwriting,

Mismatched paper, careless layout – all these factors give a bad impression and creates a bad result.

Handwritten or Typed?

It depends of the type of a business letter. There is the rule that most personal letters are handwritten, while most business letters are typed. However, in business correspondence there are also some types of letters which are never to be typed. They include:

• Invitations;

• letters of congratulation or thanks;

• letters of condolence;

• letters of job application.

To-day in business they use the company’s form that bears its trade mark or emblem and contains its full name, address, phone and fax numbers.

Utah University

155 Lori Boulevard

Mario, Utah

Dr. Mary Jackson

Jackson Laboratory

20 Hill Avenue

York, Colorado 75513

May 13, 20…

Dear Dr. Jackson:

Subject: Computer-supported instruction.

Thank you for your last delivery of computers research literature.

Last week we had staff meeting of our Computer Science Department. One of our professors mentioned that you have a new system of computer-supported instruction. All of us are interested in learning more about it.

We also would like to purchase such a system. However, we need some additional information before purchasing it. Please provide us with any information that may help us in evaluation of this new product.

Sincerely yours,

(Signature, handwritten) Michael Walton

(typed) Michael Walton

Chairman

Computer Department

Glaston Potteries Ltd

Clayfield Registered No. 716481

Tel: 0315 46125

Telex: 8801773 VAT Registered No. 1335341

08

Fax: 0315 63182

Mrs. L. Lowe

Sanders & Lowe Ltd.

Planner House

Princes Street

London EC1 7 DQ

2. June 2012

Dear Mrs. Lowe,

It was a pleasure to receive your letter today, and we are enclosing the catalogue and price-list you asked for.

You will see that we can offer a wide selection of dinner and tea services ranging from the rugged ‘Greystone’ earthenware breakfast seats, to the delicate pattern of Willon, and the richness of Brownstone glase.

We would be pleased to add your clients to our list of customers throughout the world and could promice them an exellent product with a first-class service We would be glad to accept orders for any number of pieces, and can mix sets if required.

You will see that our prices are quoted c.i.f. to Eastern Canadian seaboard ports and we are offering a special 10% discount off all net prices, with delivery within three weeks from receipt of order.

If there is any further information you require, please contact us, and once again thank you for your letter.

J. Merton

Sales Manager

Enc

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