- •End of Term Chapter 5 176 page
- •1. How can teams increase employee motivation?
- •2. Describe the five-stage model of group development.
- •3. Describe the punctuated-equilibrium model of group development.
- •4. What are the characteristics of an effective team?
- •5. How can team members harm their team?
- •6. What is the difference between task-oriented roles and maintenance roles?
- •7. What are the effects of team size on performance?
- •8. How can a team minimize social loafing?
- •9. Contrast virtual and face-to-face teams.
- •10. What conditions favour creating a team, rather than letting an individual perform a given task?
- •Chapter 6
- •2. Contrast encoding and decoding.
- •3. What are the advantages and disadvantages of email? Of instant messaging?
- •4. What is nonverbal communication? Does it aid or hinder verbal communication?
- •5. What does the phrase “sometimes the real message in a communication is buried in the silence” mean?
- •6. What are the managerial implications from the research contrasting male and female communication styles?
- •7. List four specific problems related to language difficulties in cross-cultural communication.
- •8. What is the difference between functional and dysfunctional conflict? What determines functionality?
- •2. Contrast the bases of power and influence tactics.
- •3. What are some of the key contingency variables that determine which tactic a power holder is likely to use?
- •4. Which of the six bases of power lie with the individual? Which are derived from the organization?
- •5. State the general dependency postulate. What does it mean?
- •6. What creates dependency? Give an applied example.
- •8 Chapter
- •9 Chapter
End of Term Chapter 5 176 page
1. How can teams increase employee motivation?
Employee motivation increases from working in team. Because team working is:
Leadership
Correct explanation of case
Different views and variety of interests
Close relationships among members
Satisfaction from job
2. Describe the five-stage model of group development.
Five steps which can give a guarantee to growth and development:
forming - The first stage in group development, characterized by much uncertainty.
storming - The second stage in group development, characterized by intragroup conflict.
norming - The third stage in group development, characterized by close relationships and cohesiveness.
performing - The fourth stage in group development, when the group is fully functional.
adjourning - The final stage in group development for temporary groups, where attention is directed toward wrapping up activities rather than task performance.
3. Describe the punctuated-equilibrium model of group development.
• The first meeting sets the group’s direction.
• The first phase of group activity is one of inertia.
• A transition takes place at the end of the first phase, which occurs exactly
when the group has used up half its allotted time.
• The transition initiates major changes.
• A second phase of inertia follows the transition.
• The group’s last meeting is characterized by high levels of productive activity.
The punctuated-equilibrium model characterizes deadline-oriented groups and teams as exhibiting long periods of inertia interspersed with brief revolutionary changes triggered primarily by members’ awareness of time and deadlines.
4. What are the characteristics of an effective team?
Characteristics of an Effective Team
Clear purpose
Informality
Participation
Listening
Civilized disagreement
Consensus decisions
Open communication
Clear rules and work assignments
Shared leadership
External relations
Style diversity
Self-assessment
5. How can team members harm their team?
Refuse to share – often appears among team workers. In some cases not all members will be informed about meeting, something is hidden from others. Of course, this kind situation hurts condition of team working.
Depend too much on the leader- sometimes leaders take a big place in team than they do. Members do not know how to act further because responsibilities of each member are unknown or not clear.
Fail to follow through on decisions- usually even decision was made by team, it isn’t all. We can be successful only if we will realize it in reality. Committing and giving a high priority to decision leads to productivity of team.
Hide conflict – team members should say if there any misunderstandings. Only from solving conflicts, from giving a clear understanding of why there are different views team can develop his abilities.
Fail at conflict resolution - incorrect words, wrong relationship hurts team also.
Form subgroups – team is like one family who have a big joined dream. To achieve defining goals we should act together. Dividing into subgroups not suitable for team working.