10. Translate into English

Готель — це основне підприємство індустрії гостинності, метою діяльності якого є прийом, обслуговування, забезпечення відпочинку і харчування відвідувачів.

За розміром (місткістю) готелі поділяються на:

• малі (до 100—150 номерів),

• середні (від 100 до 300—400 номерів),

• великі (від 300 до 600—1000 номерів),

• гігантські (понад 1000 номерів).

Згідно з класифікацією ВТО, готелі можна групувати:

• за місцем розташування (міські, приміські, сільські, придорожні, в аеропортах, плавучі і т. д.),

• за призначенням (для постійного проживання, транзитні, для ділового призначення),

• за часом функціонування (сезонні, цілорічні),

• за рівнем асортименту і вартістю послуг (дешеві або ж — з обмеженим сервісом, «люкс», готелі вищого класу, готелі середнього рівня, апарт-готелі, готелі економічного класу, мотелі, курортні готелі).

• Клас готелю або пансіонату визначається, зазвичай, за стандартною, прийнятою в даній країні (або регіоні, економічній зоні) системою класифікації і підтверджується сертифікатом, який видається спеціальним органом, сертифікаційною або іншою палатою.

• Враховуючи всі фактори, що впливають на якість послуг, зручності номерного фонду, готелі відрізняються:

• за якістю будівництва й оздоблення будівлі, архітектурою,

• за наявністю місць загального користування, ресторанів, барів, кафе, побутових служб,

• за кваліфікацією персоналу,

• за рівнем сервісу.

Готелі вищого класу мають розкішні багатокімнатні номери, надають велику кількість послуг (ресторани, бібліотеки, спортзали, ліфти, бари, сауни і ін.) і відповідно встановлюють ціну за свої послуги.

Нині існує близько 30-ти різноманітних систем класифікації готелів:

• система зірок,

• система балів,

• система букв (A, B, D, C),

• система «корон» або «ключів».

Найпоширенішою серед них є п'ятизіркова система класифікації, що базується на французькій національній класифікації. Вимоги до «зіркової» класифікації неоднакові в різних країнах.

Бальна, або індійська, система класифікації готелів передбачає поділ готелів на 5 категорій:

1 зірка — 100 балів,

2 зірки — 150 балів і т. д.

У Великобританії в системі використовується класифікація готелів на «корони», «ключі», «сонця», «алмази» тощо.

Система букв (A, B, D, C) використовується у Греції.

11. What can you say about hotels looking on the cards?

		Price		Available Rooms			Price	Available Rooms
Single		$120.00		802, 1107, 1108		Single	$120.00	203,204,206
Double		$160.00		708, 710, 904		Double	$165.00	604, 605, 708
Suite		$220.00		1201		Suite	$230.00	None
Pool Restaurants Checkout Laundry Service		4th floor 2nd floor 3rd floor 10:00A.M. Yes				Pool Restaurants Checkout Laundry Service	5th floor 1st floor 3rd floor 11:00A.M. Yes
	Price		Available Rooms				Price	Available Rooms
Single	$110.00		708, 710, 904			Single	$95.00	604, 605, 708
Double	$145.00		802, 1107, 1108			Double	$125.00	203,204,206
Suite	$190.00		1401			Suite	$150.00	501
Pool Restaurants Checkout Laundry Service	4th floor 2nd floor 3rd floor 10:30A.M. Yes					Pool Restaurants Checkout Laundry Service	2nd floor 1st floor 3rd floor 10:00A.M. Yes

		Price		Available Rooms			Price	Available Rooms
Single		$40.00		201, 203		Single	$25.00	102, 103, 104
Double		$60.00		102, 103, 104		Double	$35.00	201, 203
Suite		NA		NA		Suite	NA	NA
Pool Restaurants Checkout Laundry Service		In back of the motel 2nd floor 12:00 noon Yes				Pool Restaurants Checkout Laundry Service	In front of the motel 2nd floor 10:00A.M. No
	Price		Available Rooms				Price	Available Rooms
Single	$45.00		201, 203			Single	$125.00	102, 103, 104
Double	$65.00		102, 103, 104			Double	$165.00	201, 203
Suite	NA		NA			Suite	$210.00	501
Pool Restaurants Checkout Laundry Service	No. 1st Floor 11:00A.M. No					Pool Restaurants Checkout Laundry Service	No No 11:30A.M. Yes

11. Choose an appropriate word in brackets

1. Suite hotels usually feature:

• several types of food and beverage services.

• more public areas and guest services than other hotels.

• guestrooms with separate bedrooms and living rooms.

• leisure sports activities.

2. The executive committee of a national trade association must hold an emergency halfday meeting within the next ten business days. The committee is composed of busy executives from across the country who lead large business organizations. The association would likely book the meeting at:

• a downtown commercial hotel.

• an airport hotel.

• a convention hotel.

• a conference center.

3. Resort hotels distinguish themselves from most other types of hotels by providing:

• kitchen amenities.

• food and beverage services.

• special activities such as horseback riding.

• conference and meeting rooms.

4. Which of the following types of hotels are small and usually have the owner living on the premises?

• bed and breakfast hotels

• commercial hotels

• airport hotels

• conference centers

5. Chris Dunlop is a regional troubleshooter for a national software firm. He travels often and spends as little as one day and as much as two weeks with clients. What type of hotel is Mr. Dunlop LEAST likely to stay in?

• commercial hotels

• suite hotels

• airport hotels

• resort hotels

6. First type of hotel in the United States

• Casino hotel

• Commercial hotel

• Bed and breakfast

• Residential hotel

• Timeshare condominium

7. Provide long-term accommodations

• Casino hotel

• Commercial hotel

• Bed and breakfast

• Residential hotel

• Timeshare condominium

8. Contain gaming facilities

• Casino hotel

• Commercial hotel

• Bed and breakfast

• Residential hotel

• Timeshare condominium

9. Guests are owners

• Casino hotel

• Commercial hotel

• Bed and breakfast

• Residential hotel

• Timeshare condominium

10. Owner lives on premises

• Bed and breakfast

• Timeshare condominium

• Residential hotel

• Casino hotel

• Commercial hotel

13. Complete paragraphs 1 - 12 with the most appropriate word or expression from the boxes.

apartment

apartment hotel

boutique hotel

chalet

commercial hotel

guest house

hotel garni

luxury hotel

motel

tourist hotel

villa

hostel

1. The __________ we stayed at was right by the beach. It had three bedrooms (all en-suite), a beautiful living / dining room, a huge kitchen, front, back and roof gardens and its own swimming pool.

2. The __________ we stayed at when we went skiing in Austria had two double bedrooms, a large living room with open fireplace, a small kitchen and terraces at the front and back with fantastic views over the Alps.

3. It's on the fourth floor. It has two twin rooms, a living room with a Murphy, a small kitchen, a wonderful bathroom with a spa bath, and a small balcony overlooking the swimming pool.

4. David and Buddug Evans are delighted to invite visitors to spend a long weekend in 'Green Briars', the most delightful __________ in Llandudno. Join us for delicious home cooking, traditional comfort and a real Welsh welcome!

5. The 'Ball and Chain' is probably the most exciting and interesting __________ to open in London this year. Not only is it set in the former Chingwall prison, with single, twin and double accommodation in the old cells, but all the fascinating artwork has been done by prisoners in real prisons around the country. Outstanding levels of comfort and service are guaranteed.

6. Driving when tired is one of the most common causes of accidents, so why not break your journey at the Crossways __________. Situated on the A542 between Bunnyhutch and Birdiebath, we offer a choice of comfortable rooms, including three large family rooms, two restaurants and a bar. Ample, secure parking is also provided.

7. For people who want hotel comfort without all the hotel facilities, the __________ is probably the

most suitable type of hotel accommodation. No restaurants, no bars, no pools or tennis courts, just

simple, comfortable rooms.

8. If you're looking for good, cheap accommodation and don't mind sharing, I'd recommend 'Backpackers' __________ on Wytham View Street. There are three dormitories, each with 12 bunk beds, a café that serves hot drinks and good breakfasts, and the hottest showers in town! The warden is really friendly, too.

9. 'The Moathouse', a __________ outside Derringly, has been designed specifically for businessmen and women visiting the area. Accommodation is in small studio rooms which come with all the necessities for the busy business person. These include complete telephone and Internet facilities, mobile charge points, tea and coffee making facilities and fully soundproofed rooms for a good night's rest.

10. In some cities, long-stay visitors can take advantage of __________. Accommodation is in rooms or suites, each with their own kitchen and bathroom. Normal hotel services are provided, but this type of accommodation generally offers more space and flexibility than a standard hotel.

11. For visitors with healthy bank accounts, we recommend the Tam'al Dhobi, a __________ on the banks of the river. All rooms are beautifully appointed with king size beds, full bar facilities and stunning views over the river and surrounding desert. Each room even has its own butler, who will take care of your every need.

12. Holidaymakers on package holidays are usually accommodated in fairly basic (2-star) __________. The advantage of these, of course, is that they are cheap. On the other hand, they are not always comfortable, and can often be in noisy or busy surroundings. They also try to put as many guests as possible into one room: triple rooms with space-saving sofa beds, rollaways and Z-beds are common.

14. The word tariff refers to the different rates of costs / charges in hotels and other temporary accommodation. Match the names of the tariffs in the first box with their description in the second box. In most cases, more than one tariff can be used for each description.

1. all-inclusive

2. American Plan

3. Continental Plan

4. bed and board

5.bed and breakfast

6. Bermuda Plan

7. demi-pension

8. en pension

9. European Plan

10. full-board

11. half-board

12. self catering

13.Modified American Plan

A. You pay for the room only.

B. You pay for the room and breakfast

C. You pay for the room and two meals (breakfast and, usually, dinner)

D. You pay for the room and three meals.

E. You pay for the room, all meals and snacks, and drinks.

15. Match the words in the column with descriptions of hotel types bellow

MOTOR HOTEL

MOTEL

COMMERCIAL HOTEL

RESORT HOTEL

AIRPORT HOTEL

CONGRESS HOTEL

HEALTH SPA

SUMMER HOTEL

HOLIDAY VILLAGE

HOSTEL

• A hotel with parking facilities and other services for motorists. Normally with a first class restaurant.

• With parking and other services for motorists. Normally situated on a highway. With a restaurant or cooking facilities.

• Normally situated in the town center. Clientele mainly consist of traveling businessmen who stay for a couple of nights only.

• Normally situated at a tourist resort e.g. by the sea or in the mountains. Clientele mainly consist of people on holiday who stay for a longer period than a couple of nights only.

• Situated near an airport. Clientele mainly consist of airline staff and people traveling by air who only stay for one night.

• A hotel with meeting and exhibition facilities, audio-visual equipment and banquet rooms for large and small groups.

• A hotel offering medical treatment, physical exercise and other recreational facilities.

• In operation only during the summer months. Often used as a student dormitory during winter time.

• A number of small individual cottages or bungalows normally with cooking facilities.

• Modest, moderately priced, normally with sleeping and breakfast facilities only.

16. Practice on hotel types

You are working at a travel agency. What type of a hotel would you recommend to the following persons? Explain your choice.

1. Mr Brown: I'd like to do business in your town and try to sell this new washing-machine.

2. Mr Jones: I'm flying from Helsinki to London in the evening and would like to continue to Washington D.C. early in the morning.

3. Peter: I've been hitchhiking from Munich to Frankfurt. Are there any cheap places where I could stay overnight?

4. Miss Roberts: I'm arranging the Annual Conference of British Hoteliers.

5. Mr, Mrs Smith and 3 children: We are going by car to Rovaniemi and would like to stop somewhere for one night.

6. Mrs Miller: I have bad rheumatism and would like to get some treatment in pleasant surroundings.

7. Mr and Mrs Elliot: We'd like to spend a week's holiday at the seaside.