- •Английский язык для сферы туризма
- •Tourism
- •Unit 1 history of travel and tourism part 1 the ancient times
- •Vocabulary
- •Comments
- •Language focus
- •Word study
- •Make abstract nous with the help of suffix –ness and translate them
- •Make up derivatives
- •Match the words with their definitions
- •Find the synonyms
- •Reading
- •Activities
- •Complete the texts using the words from the box
- •500 Bc, the Greek civilization
- •The Roman Empire
- •Fill in the gaps with the right preposition
- •Translate into English:
- •Part 2 the middle ages
- •Vocabulary
- •Comments
- •Language focus
- •Word study
- •I. Make nous with the help of suffix –er and translate them
- •II. Make up derivatives
- •Reading
- •Activities
- •Complete the texts using the words from the box
- •Complete the sentences
- •Activities
- •Complete the sentences. Answer the questions.
- •Translate into English:
- •Speaking
- •Part 3 the grand tour
- •Vocabulary
- •Comments
- •Language focus
- •Word study
- •Make nous from the following verbs with the help of prefix over–. Translate them.
- •Match the words with their definitions
- •Replace words in italic by their synonyms from the vocabulary list
- •Reading
- •The sun, sand and sea resorts
- •Activities
- •Fill in the blanks with an appropriate word from the box below in the right form
- •The following statements about the “Grand Tour” are all incorrect. Correct each one. Use “No, it is not the truth”, “It’s false”, “I don’t agree” and other parenthetical clauses.
- •True or false?
- •Speaking
- •Recently “The New York Times” described the Grand Tour in this way:
- •Imagine today's the Grand Tour. In your opinion, what would be the reasons to continue studying in Europe? Use the expressions below.
- •Part 4 the modern history of travel
- •Vocabulary
- •Comments
- •Language focus
- •Word study
- •Make the correct adverb form of adjective
- •Make up derivatives
- •Match the words with their definitions
- •Match the word from a with its synonym from b
- •Fill in the blanks with an appropriate word from the box in the right form
- •Reading
- •Activities
- •Match a line in column a with a line in column b
- •Complete the story using the words from the box
- •The birth of air travel and after
- •Translate into English:
- •Projects
- •Vocabulary
- •Comments
- •Word study
- •Match the words with their definitions
- •Reading
- •Activity
- •Answer the following questions
- •Activities
- •True or false? Give the right answer.
- •Fill in the gaps with the appropriate verb from the table below in the right form
- •Study each of examples below. What kind of tourists are they? Note that the examples might fit into more than one category. Use a geographical map to find the location of some places!
- •Match the type of tourists from a with the purposes of their travel from b. Attention! There are more purposes than types!
- •Speaking
- •Project
- •Part 2 traveller types and holiday mindsets
- •Vocabulary
- •Comments
- •Language focus
- •Compound Adjectives
- •Word study
- •Match the words in the box to make acceptable pairs
- •Match the words with their definitions
- •Reading
- •Traveller types and holiday mindsets
- •Fill in the gaps with the appropriate word from the box
- •Guess where are the statements of Luxury, Family, Adventure, Touring and Peer Group travellers.
- •Speaking
- •Project
- •Part 3 tourist motivations
- •Vocabulary
- •Word study
- •Match the words in a with the definitions in b.
- •Reading
- •Activitiy
- •Match the quotes with the pictures. Write quotes for the other two pictures.
- •Activities
- •Compare the two charts. Why do you think people travelling for leisure and for business spend more money than people travelling for vfr?
- •Discuss these questions with a partner.
- •Read the article to check your answers.
- •Activities
- •Use information from the text to complete these tables.
- •Look at these sentences from the text. Which ones describe:
- •Part 4 recent developments
- •Vocabulary
- •Comments
- •Word study
- •Match the words with their definitions
- •Match the words from a with their antonyms in b
- •Replace words in italic by their synonyms from the box
- •Reading
- •Activities
- •Answer the following questions:
- •Complete the texts using the words from the box
- •Leisure travel
- •Mass tourism
- •Translate into English:
- •Speaking
- •Project
- •Part 5 the most popular forms of tourism. Ecotourism
- •Vocabulary
- •Comments
- •Language focus
- •Word study
- •Add the correct prefix to the following words and translate them:
- •Make up derivatives
- •Match the words with their definitions
- •Find the synonyms
- •Reading
- •Activities
- •Answer the following questions
- •Fill in the gaps with the appropriate words from the text:
- •Complete the sentences
- •Fill in the blanks with an appropriate word from the box below
- •Read the following documents and give proofs that this tour is ecotour. Complete the grid below.
- •Bird Attractions in Florida
- •2. All Inclusive Resorts in the Galapagos Islands
- •Activity
- •Complete the grid using the information above:
- •Projects
- •Part 6 active tourism
- •Vocabulary
- •Comments
- •Language focus
- •Word study
- •Write the following numbers in full:
- •Write the following words as numbers:
- •Make up derivatives
- •Match the words with their definitions
- •Complete the guide book extract with words from the box.
- •New Zealand's Sporting Year
- •Reading
- •Activities
- •Read the article on the opposite page. Are the following statements true (t) or false (f)? Correct any false statements.
- •Find a word or expression in the article that has a similar meaning to the following.
- •Reading
- •Activities
- •Speaking
- •Unit 3 sectors in tourism
- •Part 1 accommodation
- •Vocabulary
- •Comments
- •Word study
- •In your opinion, which are the five most important hotel services and facilities in
- •Explain your choice to your partner.
- •Complete the chart with the words from the list
- •Reading
- •Text 1 Hotels
- •Activities
- •Fill in the blanks with an appropriate word from the box below
- •Bed and Breakfasts and Farm/Ranch Vacation Sites
- •Cabins, Cottages and Houseboats
- •Campgrounds
- •Hostels
- •El Hana Beach
- •Radisson sas Hotel
- •Ballymaloe
- •Cork, Ireland
- •Activities
- •Compare these hotels!
- •Match the symbols with the hotel and room facilities.
- •Speaking
- •Projects
- •Part 2 unusual types of acomodation
- •Vocabulary
- •Comments
- •Word study
- •Match the word from a with its synonym from b
- •Complete the sentences with the following words:
- •Match the words with their definitions
- •Reading
- •Hotels, guest houses, villas, and campsites are all standard types of accommodation. But what about the unusual one?
- •Look at the hotel descriptions. Which hotel is the most unusual?
- •World’s Strangest Hotels
- •The Capsule Inn
- •Hotel fox
- •61 Rooms, 21 artists, 1,000 ideas
- •Come visit the World's Biggest Beagle!
- •Bubble Tent
- •The Treehotel
- •The Balancing Barn
- •Hotel Kakslauttanen
- •Conrad Maldives Rangali Island
- •Boot Bed n' Breakfast
- •Tram-Inn
- •Activities
- •Writing
- •Local accommodation
- •Part 3 transports
- •Do you agree with the Michael Bishop’s statement? Is the transport sector the backbone of a sustainable economy? Why?
- •Vocabulary
- •Read and memorize the following words
- •Word study
- •Inside tourism: Transport for tourism
- •Reading
- •Text 2 Transport systems and cable cars in San Francisco
- •Read the information line on transport in San Francisco and say if there is something similar in your city.
- •Activity
- •Activities
- •Match the two halves of these exchanges.
- •Complete this paragraph giving recorded information on the Alcatraz ferry service.
- •Speaking
- •Timetable information
- •What is most important for tourists when travelling? Work in groups. Look at the factors that affect a tourist's enjoyment of a journey. Can you add any more?
- •Writing
- •Transport and timetable information.
- •Projects
- •Unit 4 types of positions in the accommodation sector
- •Vocabulary
- •Read and memorize the following words
- •Comments
- •Word study
- •Make up derivatives
- •Match the word from a with its synonym from b
- •Complete the texts using the words from the box
- •Reading
- •Food and Beverage
- •Text 2 management
- •General Manager
- •Front Office Manager
- •Text 3 front office
- •Concierge
- •Guest Service Agent
- •Night Auditor
- •Security
- •Van Driver
- •Text 4 sales department
- •Director of Sales
- •Houseperson
- •Room Attendant
- •Text 6 maintenance
- •Chief Maintenance Engineer
- •Activities
- •Match the words with their definitions
- •Speaking
- •Projects
- •Unit 5 tour operators and travel agencies
- •Part 1 the sales process
- •Vocabulary
- •Read and memorize the following words
- •Word study
- •Use your dictionary. Find three more terms in the Vocabulary. For each one write out the definition from your dictionary.
- •Complete the sentences using the words from the box
- •Fill in the gaps with the right word from the box. Which product or service do they want?
- •Look at the typical travel agency products and services. Which of them are free, and which of them does the travel agent make money from?
- •Reading
- •Six Steps To Success Selling
- •Stage 1
- •Stage 2
- •Stage 3
- •Stage 4
- •Stage 5
- •Activities
- •Answer the following questions:
- •Part 2 all in a day’s work
- •Reading
- •Activities
- •True or false? Give the right answer.
- •Do you think the sales consultant did her job well in these stages? Why / Why not?
- •Text 2 Presenting a product
- •Activities
- •Speaking
- •Investigating a client's needs
- •Situation 1, Customers:
- •Situation 2, Customers:
- •Situation 3, Customers:
- •Suggestions and advice
- •There are several ways of making suggestions and offering advice.
- •Match the expressions for advice on the left with possible continuations on the right.
- •Now do the same with these expressions.
- •Now you are the customer. Go into the travel agency and ask for advice for each situation. Ask the sales consultant for at least three alternatives for each situation.
- •Projects
- •Write up your experience at the local travel agency as a report. Use the following structure:
- •Texts for additional reading
- •Unit 1
- •Read and translate the text. Divide it into parts, headline them and make a short summery of the text.
- •Read and translate the text. Divide it into parts, headline them and make a short summery of the text.
- •Unit 2
- •Read and translate the text. Divide it into parts, headline them and make a short summery of the text.
- •Read and translate the text. Divide it into parts, headline them and make a short summery of the text.
- •Read and translate the text. Divide it into parts, headline them and make a short summery of the text.
- •Read and translate the text. Divide it into parts, headline them and make a short summery of the text.
- •Unit 3
- •Read and translate the text. Divide it into parts, headline them and make a short summery of the text.
- •Dynamic pricing
- •Read and translate the text. Divide it into parts, headline them and make a short summery of the text.
- •1. Planning
- •2. Research
- •3. Customer Service
- •4. Find Your Competitive Edge
- •5. Financial Management
- •6. Understand the tourism seasons highs and lows
- •7. Networking
- •8. Pricing
- •9. Distribution and Marketing
- •10. Product Development
- •11. Training
- •12. Technology
- •Read and translate the text. Divide it into parts, headline them and make a short summery of the text.
- •Hotel – Services and facilities
- •Hotel – Classification
- •Hotel – Boutique hotels
- •Unit 4
- •Read and translate the text. Divide it into parts, headline them and make a short summery of the text.
- •Denis Darkwood, receptionist at Golden Beach Hotel, Jamaica
- •Read and translate the text. Divide it into parts, headline them and make a short summery of the text.
- •Unit 5
- •Read and translate the text. Divide it into parts, headline them and make a short summery of the text.
- •Read and translate the text. Divide it into parts, headline them and make a short summery of the text.
- •Литература
- •Оглавление
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You are a greeter at the City Garden Hotel. Have a partner ask you how to reach three places in the lobby. Give directions from the entrance to each location.
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Reading
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Accommodation is one of the largest and fastest growing sectors in the tourism industry. In Canada, for example, in 1997, approximately 173,000 people were employed in hotels and other lodging operations. Between 1986 and 1996, accommodation services experienced growth of 39%.
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Reasons for this are:
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• demand is extending beyond traditional seasons, e.g. conferences during the summer at ski resorts
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• growth of large chains and increased interest in vacation or time-share concepts
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• increased interest in Canada as a destination.
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The benefits of growth are reaped by those looking for careers in this sector. New jobs are being created, movement along one's career path is accelerated, opportunities for positions and careers in different regions and types of establishments are increasing.
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Text 1 Hotels
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• Hotel properties usually cater to both business and pleasure travellers and offer a wide range of accommodation types.
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• Deluxe, airport and convention hotels are generally located in urban centres or near airports. They are often large (over 150 rooms) and have a wide range of facilities and services (e.g. convention rooms, restaurants, shops, fitness centres). Many are members of a chain, meaning that the property is part of a larger company and has sister properties in other areas. The benefit of working at a chain to an individual employee might be the ability to transfer to other properties in the chain.
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• All-suite hotels are increasingly popular. Each unit contains the same facilities as an apartment, meaning the traveller has a private place for meetings (i.e. the dining room table) and a kitchen for cooking meals.
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• Smaller, privately owned hotels offer lodging and many also contain a cafe or restaurant, and a beverage room.
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• Resort hotels and lodges are usually located in or near recreational sites. Many offer guests a wide range of activities, such as golf, skiing, tennis, riding or water sports. They may also offer entertainment (e.g. nightclubs, shops, piano bars, casinos, dinner theatre) and have convention facilities.
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• Motels, motor hotels and inns are often much smaller (less than 150 rooms), less expensive facilities that appeal to overnight or short-stay travellers. Some motels are franchise or chain operations, others are independently owned and operated. Motels are often found in smaller communities, the suburbs of cities and along major highways.
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Activities
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Fill in the blanks with an appropriate word from the box below
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