- •Contents
- •VIII. 84
- •Предисловие Цель и содержание курса
- •Part I Functional English
- •Introducing and meeting people
- •Remember the Language for
- •Introducing Replies
- •Parting
- •Practice
- •Agreeing; Disagreeing
- •Remember the Language for
- •Practice
- •Making an apology and expressing regret
- •Giving a reason and responding
- •Expressing thanks and saying goodbye
- •Practice
- •Making and responding to requests
- •Remember the Language for
- •Practice
- •Making suggestions
- •Remember the Language for
- •I. Making a suggestion to a friend
- •II. Making a suggestion to a business client, etc.
- •Practice
- •Confessing ignorance.
- •Practice
- •Likes, dislikes and preferences
- •Remember the Language for
- •Practice
- •Exchanging information about occupations.
- •Remember the Language for
- •Practice
- •Drawing attention to news and expressing reactions
- •Remember the Language for
- •Practice
- •Argument: for and against
- •Remember the Language for
- •Practice
- •Asking for a repetition or an explanation
- •Remember the Language for
- •I. Missing part of an announcement and asking to help
- •II. Asking to explain
- •Practice
- •Discussing reactions and impressions. Commenting on people’s behavior.
- •Remember the Language
- •Practice
- •2.Replies
- •Instructions, orders, advice
- •Instructions, orders, advice
- •Worry, anxiety, uneasiness, misgiving
- •Remember the Language for
- •Remember the Language for
- •Remember the Language for
- •Reference notes to part I
- •Introducing and meeting people
- •Agreeing; disagreeing
- •Asking for a repetition or an explanation.
- •Discussing reactions and impressions. Commenting on people’s behavior.
- •Instructions, orders, advice
- •Part II Real-life Situations At a Restaurant
- •Practice
- •Vegetables
- •Getting something to eat.
- •At a fast food restaurant.
- •At a coffee shop
- •How to order a meal at a small restaurant
- •At a Hotel
- •Practice
- •Checking in
- •Calling the front desk
- •At a Shop
- •Practice
- •Shopping.
- •At the hotel reception desk
- •In a department store
- •Buying clothes
- •At a Bank
- •Practice
- •Asking for a change
- •Replacing traveleers checks
- •At the Airport
- •Practice
- •How to make airline reservations
- •At the check-in counter
- •Going through the security check
- •Transport
- •Practice
- •Taking a taxi
- •Renting a car
- •At a railroad station
- •At the Information Agency
- •Practice
- •Calling a travel agency
- •At an information desk
- •At a ticket window
- •At a tourist information center
- •Part III Business Conversations
- •To promote – повышать в должности
- •Curriculum Vitae: Anne Brooks
- •History
- •Rsa Shorthand 100 wpm 1994
- •Part IV Written Communication
- •1.The layout and parts of a business letter
- •Practice
- •Practice
- •Practice
- •Practice
- •3.Requesting action, information, apologizing.
- •Practice
- •Practice
- •4.Making a complaint, making a point, warning
- •Practice
- •Practice
- •Practice
At a ticket window
CLERC: Can I help you?
JILL: Yes, I’d like some information about trains to Chicago.
C: Okay. What would you like to know?
J: Well, how many are there per day?
C: One via Pittsburgh leaving at 2:45 p.m. and one via Buffalo leaving at 6:45 p.m.
J: How long does it take to get there?
C: The Broadway – that’s the one that goes through Pittsburgh – takes about eighteen hours, but the Lake Shore takes a little longer.
J: I see… What about eating and sleeping arrangements?
C: Both trains have dining cars and snack bars. And there are roomettes and slumber coaches on both of them.
J: Well, uh, what are roomettes and slumber coaches?
C: They both sleep one or two people, but the roomette has a toilet and wash basin. It costs more, too. Are you ready to make a reservation?
J: Uh, no, I don’t think so.
C: Well, here’s a copy of the timetable. Why don’t you take a look at it and let me know when you’ve decided.
J: Okay. Do I have to pay for the ticket when I make the reservation?
C: No, you can do that later.
J: All right, thanks.
At a tourist information center
ATTENDANT: Hi! What can I do for you?
TOURIST: Well, I’m trying to find Rocky Mountain National Park, but I haven’t seen any signs, so I’m not sure this is the right road.
A: It sure is. It’s well marked starting on the far side of town. After that, just follow the signs. You can’t miss it.
T: Thanks very much.
A: Sure. Have a nice day!
Here are some words to help you check your understanding of the dialogues. You should know the bold words to make your communication easier.
advance (adj.): earlier than usual, before
excursion fare (n): a round trip fare at a reduced price
fare (n): the price charged for transportation
jiffy (n): a moment
qualify (v): to fit the requirements
restriction (n): limit; limitation
timetable (n): a schedule showing arrival and departure times of trains and buses
via (prep.): by way of
wash basin (n): a small sink where you can wash your hands and face.
Test
Find English equivalents.
1. Я бы хотел получить информацию о … |
a) Have you got any change? |
2. Сколько времени требуется, чтобы добраться туда? |
b) Just follow the signs. |
3. Вы будете бронировать? |
c) The phones are over there. |
4. Следите за знаками. |
d) I’d like some information about… |
5. Телефоны вон там. |
e) You can’t miss it. |
6. Я не уверен, что это нужная дорога. |
f) How long does it take to get there? |
7. У вас есть мелочь? |
g) Are you ready to make a reservation? |
8. Вы не проедете мимо. |
h) I’m not sure this is the right road. |
Look at the sentences (a-h) below and put the conversation in order.
a) Shall I pay you now?
b) Yes, sir. There are a few seats left.
c) How long does the whole excursion take?
d) That’s right.
e) Have you got any seats left for the Stratford excursion?
If you don’t mind, sir.
Approximately ten hours, sir.
Is that the one that goes to Oxford as well?