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  1. Using the phone

There are two types of public telephone:

-standard payphones which take coins;

-phone card payphones which take phone cards.

You can buy phone cards from language schools, post offices, newsagents and other shops which show the green phone card sign. The cheapest cost nearly 1 pound. The most expensive cost nearly 20 pounds.

Calls abroad are cheaper on Saturdays and Sundays and between 8pm and 8am on weekdays.

In Britain you always dial all the numbers one after the other without waiting for a new tone.

To phone abroad, dial:

International (00)- Country Code (91)- Area Code (without the first 0 (or 9))- Person’s number (62106).

If you can’t pay for your call, dial 155 for the UK International Operator and ask to place a collect or reverse charge call.

If you are calling abroad from your host family and you would like to pay them for a call abroad, you can ask the operator for an ADC call (advice of duration and charge)- the operator will connect you, then ring you back at the end of your call and tell you the cost.

5. Use the following phrases in your own speech:

-The number in Zhytomyr is …

-I want to lace a call through to Kyiv for …..am. (pm)

-How much is (five) minute?

-My number is…

-Give me extension… please

-I would like to cancel my order.

-Hello! This is…

-May I speak to…

-Speak louder, please. I cannot hear you well.

-I’ll call back later.

-Would you take a message for him/her?

-Can you hold on?

-Hold on a minute.

-Speaking.

-Can I take a message?

-Please, call back at…

-Don’t talk so fast.

-You have the wrong number.

-What number are you calling?

-I’m calling from a pay phone…

-May I use your phone…

-Please ask him call me at 156-9840

-Operator, I want to place a collect call.

-I’m sorry… I think I’ve got the wrong number…

-The phone is dead.

-There is no answer.

-The line is busy at the moment.

-The line is free.

-Dial again, please.

-There is no connection.

-Sorry, we are disconnected.

-What’s the charge?

6.Telephone conversation:

1

-Hello.

-Will you please call Robert to the phone?

-Sorry, he isn’t in, he’s gone on holidays.

-When do you expect him back?

-In about a week, I think.

2

-Speaking.

-Hello! It’s Bob brown calling. May I speak to Ann?

-Ann is out. Would you like to leave a message?

-No, thank you. I’ll call later.

3

-St. George Hospital.

-May I speak to Doctor nelson brown?

-He’s busy at the moment. Who shall I say is calling?

-Oh, never mind, I’ll call up later.

4

-You can call me at number 832-82-14

-Is there any extension?

-None, just dial the number and I’ll be there at your service.

5

-Were there any calls today?

-Yes, there was one.

-Who was calling? Did he leave a message for me?

-Oh, no, That was a wrong number call.

7. Read and translate the text:

Two weeks before the group is to leave Moscow for London Pete telephones David. His secretary answers the call.

Secretary: International Management here, can I help you?

Pete: Good afternoon. My name is Smirnov from Economtraining, Moscow, Russia. Could I speak to Mr. Hill, please?

Secretary: Hold on, please. I'll just see if Mr. Hill is available ... I'm putting you through.

Pete: Thank you

David: Speaking

Pete: David, good afternoon. I am sorry to disturb you but we have a problem I am afraid

David: What kind of problem is it?

Pete: Well, you see, one of the participants has fallen ill and he won't be able to join the group.

David: I'm certainly sorry to hear that. First I 'll have to make another reservation for a single room since the number of participants isn't even now. Besides it will cause changes in the Programme Fee.

Pete: Can you reduce the fee by one thousand pounds auto­matically?

David: I'm afraid it can't be done. Some of the expenses are not directly connected with the number of participants. For example hiring coaches for excursions, for airporthotel transfers and so on. I'll make calculations and send you the appropriate Amendment to the Contract.

Pete: Good. If I find the amended fee quite reasonable I shall immediately instruct the bank to make the transfer.

David: The reduction will be about nine hundred pounds and I hope you will pay for the Programme next week, as the Contract says.

Pete: When you make calculations please remember it's a force majuere case. Neither we nor you are responsible. We should split the expenses involved.

David: I agree with you and I'll take that into account. In an hour or so I'll send you the amendment.

David keeps his promise and sends the amendment in thirty min­utes. Pete finds the amended Programme Fee quite acceptable, signs the Amendment and sends it by fax to David