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Telephone

  1. Learn the following words and word-combinations, write them down into your vocabularies:

A telephone- телефон,

To speak over the phone- розмовляти по телефону,

To ring up/call- дзвонити,

To answer the call- відповідати на дзвінок,

A receiver- трубка телефону,

To pick up a receiver- зняти трубку,

To hang up a receiver- повісити трубку,

To dial- набирати номер,

Engaged- зайнятий,

A buzzing- гудок,

Information- довідкова служба,

A box-phone- телефон-автомат,

A long distance call- міжміські розмови,

A trunk call- міжміські розмови,

Telephone Book- телефона книга (G.B)

Yellow Page- телефона книга (USA)

A digit- цифра,

To connect- з’єднувати,

A charge- плата,

A code- код,

To book a trunk call- замовити міжміські розмови,

To cancel a booking- скасувати замовлення,

A recorded message- повідомлення на автовідповідачі,

To leave a message- залишити повідомлення,

To drop a coin- вкинути монету,

An answering machine- автовідповідач.

Line- лінія,

Communication- зв’язок,

Operator- оператор,

Extension- додатковий номер,

Cheap rate- льготний тариф,

Cut off- роз’днувати розмову,

Discount- знижка.

  1. Starting a phone conversation

Informal

-Hello.

-Is that Mary?

-Yeah.

-Hi. It’s Ruth.

formal

-Good morning. Chalfont Electronics.

-Oh Good morning. Could I speak to Mrs Gordon, please?

-Yes. Who’s calling, please?

-My name is Paul Scott.

-Right, Mr. Scott. I’ll put you through.

Telephone problems

4.20 p.m You try to phone your sister Susan but the line is engaged (=the line is busy). In other words, someone is already on the phone (=using the phone).

4.30 pm You phone your sister again but it’s the wrong number (=you have dialed another number)

4.35 pm You get through to your sister’s number (=make contact) but she’s out (=not at home). Her husband answer and says that Susan won’t be back (=will not return) for a couple of hours, so you leave a message.

7.30 pm Susan phones you back but you are out. She leaves a message on your answering machine.

  1. Emergency calls

911 (USA)

999 (Great Britain)

1-555-1212 (USA) - Information

155 (Great Britain) – Information

011-(7) (USA) – International Code

010- (7) (Great Britain) – International Code

Phoning within Britain:

-The cheapest times within the UK are all day Saturday and Sunday, and between 6pm and 8pm on weekdays.

-Useful numbers:

100 Operator

155 International Operator

192 UK Directory Enquiries

153 International Directory Enquiries

999 Fire, police, ambulance, coastguard

-Ringing the operator:

-Do you have the code for Cambridge, please?

-Do you have the country code for Germany, please?

-I’d like to make a reverse charge call to Norway, please.

-I’d like to make an ADC call to Italy, please.

-Giving a number:

0=oh

63=six three

55=double five

555=five double five

Say the following numbers:

01273 736344 0171 568 703

00 33 1 477 039 00 58 2 884333

Example:

-Could I speak to Paul, please?

-Is that 669043, please?

-Could you ask him/her to ring me, please?

-I’m sorry, I’m afraid I’ve got the wrong number.

-Just a minute, I’ll get him/her.

-I’m afraid Mr. Jones isn’t here at the moment. Can I take a message?

-I think you’ve got the wrong number.