
- •Оглавление contents
- •Общие сведения
- •Unit 1. Making contacts Warming up
- •Appointments Warming up
- •Language input
- •If the person called is not available
- •If the number is wrong
- •Arriving at the Company Warming up
- •Language input
- •Introductions
- •Small Talk Warming up
- •Language input
- •Listening
- •Unit 2. Company’s structure Warming up
- •If you are still studying:
- •If you are already working:
- •Big and Small Companies Warming up
- •Language input
- •Company’s Structure Warming up
- •Company Structure
- •Language input
- •Entrepreneurs Warming up
- •Listening
- •Unit 3. Contracts and their performance Warming up
- •Language input
- •11 February 1992
- •1001 Pacific Boulevard
- •Vessel Port of Loading
- •To Withdraw or to Change
- •Listening
- •Unit 4. Marketing Warming up
- •Advertising Warming up
- •Giving a Presentation Warming up
- •A Word From Your Public Relation Officer Warming up
- •Listening
- •Unit 5. Negotiating Warming up
- •Types of Negotiation
- •Preparing to Negotiate
- •Reaching Agreement Listening
- •Language input
- •Listening
- •Language input
- •Payments Warming up
- •Language input
- •Finance and The Company Warming up
- •Unit 7. Problems at work Warming up
- •Six Rules for Good Customer Service
- •Language input
- •Listening
- •Bibliography
Listening
Ex. 13. a) Listen to a conversation between the Human Resources Manager and Mr Johnson. What is the reason of their meeting?
b) Listen to the conversation again and decide whether the following statements are true or false
1. Mr Johnson doesn’t do any paperwork. |
T/F |
2. Mr Johnson has tried to approach Tim about the problem. |
T/F |
3. His boss never listens to his employees. |
T/F |
4. His boss always asks employees if they can do the work. |
T/F |
5. The HR officer suggests that if he takes his problem directly to his boss it could be more positive for him. |
T/F |
6. The HR officer tells him to arrange a meeting by phone. |
T/F |
c) Discuss the following questions.
1. What do you think about Mr. Johnson’s problem?
2. What would you do in this situation?
3. What would you do if you were a HR manager?
4. Give your own advice to Mr. Johnson.
5. What do you think the outcome of this problem will be?
Bibliography
1. Accent of Business. – Режим доступа: http://accentonbusiness.net. – Заглавие с экрана.
2. Cotton, D. Market-Leader. Course book. Pre-Intermediate Business English / D. Cotton, D. Faveley, S.Kent. – 5th ed. – London : Longman Group UK Ltd., 2004. – 160 p.
3. Hughes, J. Business Result. Intermediate / J. Hughes, J. Naunton. – Oxford University Press, 2008. – 170 p.
4. Johnson, C. Intelligent Business Course book. Pre-Intermediate Business English / C. Johnson. – Edinburgh : Pearson Education Limited, 2006. – 176 p.
5. Lees, G. English on Business / G. Lees, T. Thorne. – London : Chancerel International Publishers, 1993. – 192 p.
6. MacKenzie, I. English for business studies. A course for business studies and Economics students/ I MacKenzie. – Cambridge : Cambridge University Press, 1997, 2002. – 206 p.
7. New International Business English. – Cambridge :Cambridge University Press, 2000. – 176 p.
8. O’Brien, J. English for Business / J. O’Brien. – Boston : Thomas Heinle 2007. – 115 p.
9. Powell, M. New Business Matters. Course book / M. Powell, R. Martinez, R. Jillet. – 2nd ed. – Boston : Thomson Heinle, 2007. – 176 p.
10. Professionals Podcasts. – Режим доступа: http://www.britishcouncil.org/l earnenglish-podcasts-professionals.htm. – Заглавие с экрана.
12. Trappe, T. Intelligent Business Coursebook / T. Trappe, G. Tullis. – Edinburgh : Pearson Education Limited, 2005. – 177 p.
13. Williams, I. English for Business Teacher’s Resource Book/ I. Williams. – Boston : Thomas Heinle, 2007. – 130 p.
14. Wyatt, R. Check your business vocabulary for Business and Administration / R. Wyatt. – London : A&C Black Publishers Ltd., 2007. – 78 p.
15. The Sideroad : Business Articles by Experts. – Режим доступа: http://www.sideroad.com/Business.html. – Заглавие с экрана.
Учебно-методическое пособие
Разговорный АНГЛИЙСКИЙ ЯЗЫК
Spoken Business English
Составители: ИВАСЮК
Ольга Станиславовна
Стародубцева
Татьяна Александровна
Шлямова
Анастасия Анатольевна
Редактор Т. В. Никитина
Компьютерная верстка И. А. Ерёмина
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