Key
1 keeping up	2	sending, receiving
3 backing up	4	linking
5 finding	6	using, entering
7 sending	8	becoming, learning
9 finding	10	selecting

Task 8

This activity requires good comprehension of the sentences and good knowledge of computers, so give the students plenty of time to do it. Ask them to do this orally in pairs; then write the answers. Students can ask the questions in any order. They may also add further examples of their own. For example:

B: How do you increase the speed of your computer? A: By adding more memory.

Key

1. by using a search engine

2. by clicking with the mouse

3. by using the scroll bar

4. by selecting the Home button

5. by using the Favorites button

6. by joining a newsgroup

7. by adding more memory

8. by sending an attachment

9. by selecting the Stop button 10 by using the mouse

Problem-solving

Task 9

Get the students to work in pairs and match items 1-10 with a-j. Some of the links are easier than others; encourage the students to go quickly through the lists finding 'easy' links first, e.g. caring for your cat = www.petcat.co.uk. Stress that each pair does have a clue to making a link. Ask the students to compare their results with other pairs when they've finished. Finally, discuss the answers with the whole class and explain any links students are still unsure of. If time and facilities allow, your students could explore one of these sites and prepare a brief report to the class on what it contains.

Key

1h 2f 3g 4d 5a 6i 7c 8j 9b 10 e

Writing

Task 10

Get the students into small groups of three or four. Ask them to spend a few minutes discussing and agreeing the contents of their work first: they can use the CNN webpage as a model to give them ideas. They should then allocate tasks; if they write individually, make sure their work is checked by the others before the author writes it up as a finished product. For a college, the menu might include: courses, facilities on campus, accommodation, student life, clubs and societies. For an example, try wnvw.reading.ac.uk.

Many companies now have a website to advertise their goods and services and provide information to their customers. It is therefore becoming important to have a website as good as your competitors.

A lot of work has to be done to create a good website. The individual webpages have to be created using a language called hypertext markup language or HTML, and the individual webpages have to be linked together using hyperlinks. It takes a combination of technical knowledge and artistic skill to make webpages look good. The layout of a sophisticated webpage might contain a combination of text, graphics, animation, and other multimedia elements.

Rather than creating a website yourself, you can pay a web designer to create the site for you. The web designer must first find out what information you want to provide on the website, and the target audience he or she is designing for. Depending on this information, the designer will decide what kind of information should be displayed on each webpage, and how these pages should be linked. Navigation icons may be displayed on each webpage to make it easier for users to move to different parts of the website. Every page must have a link that will let users move to another page.

However, if too many links are needed to get to a page, the user may decide it is not worthwhile. Pages have to be kept short enough so that the user does not have to do a lot of scrolling. Remember that it will take time and cost money to keep the website up to date.

Multimedia features make the page look nicer and more interesting, but they take longer for the user to browse. Some multimedia features also require the user to install additional programs known as add-ons, which work in the browser to enable the multimedia features to be used. Each webpage has to be downloaded from the web server before it can be displayed on the screen. It is therefore advisable to divide information into small sections to suit the display screen, save downloading time, and simplify printing. The first page of a website should be simple and tell the reader who the website owner is. If links to other websites are included, people are more likely to come back to your site.

Website designers like the one interviewed in this unit are experienced in creating websites that take all of these factors into consideration.

Objectives

By the end of this unit, students should be better at: understanding the main points of an interview using information from a listening text to write advice and rules

indicating something is important using has/have to and must.

They should know and be able to use these words: bookmark, website, and the common collocations of the terms listed in Task 9.

Tuning-in

Task 1

Elicit the good points of the webpage illustrated: the visuals and title are strong and arresting; there is not too much text on the opening page; an interesting quote is used to attract the reader's attention (discuss how the theatre can be both little (as regards its size) and big (as regards how important it is). With a more advanced class, ask students to predict what sort of information wall come after the opening page - performances and dates, layout of the theatre, booking information, etc.