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How to measure consistency?

(approximate method)

1)

Find Principal Eigen value

λmax : add up the products of each

element of priority vector

and the summarized pairwise comparison

values in columns.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note: λmax

must be equal to or larger than the number of compared

 

 

elements (n): λmax n

 

 

 

 

 

 

 

 

 

 

 

 

 

2)

Find Consistency Index (C.I.):

C.I. =

λmax n

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

n 1

 

 

 

 

 

3)

Find Consistency Ratio (C.R.):

C.R. =

 

C.I.

 

 

 

 

 

 

R.I.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

n

1

 

2

Random

Consistency

 

7

 

8

9

10

 

 

 

 

3

4

 

5

6

 

 

 

 

 

R.I.

0

 

0

0.58

0.9

 

1.12

1.24

 

1.32

 

1.41

1.45

1.49

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

n

1

2

3

4

5

6

7

8

9

10

 

 

 

 

 

 

 

 

 

 

 

R.I.

0

0

0.58

0.9

1.12

1.24

1.32

1.41

1.45

1.49

 

 

 

 

 

 

 

 

 

 

 

1) 

 

Find

λmax

 

 

 

 

 

 

 

 

 

 

 

 

Burj

 

Petronas

Empire

 

Priority

 

 

 

 

 

 

 

Height

Dubai

 

Towers

State

 

Vector

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Burj Dubai

1

 

 

2

2

 

0.47

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Petronas

1/2

 

 

1

4

 

0.38

 

 

 

 

 

 

 

Towers

 

 

 

 

 

 

 

 

Number of compared elements:

 

 

 

 

 

 

 

 

 

 

 

 

 

Empire State

1/2

 

 

1/4

1

 

0.15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

n = 3

 

 

 

 

Sum of

2

 

 

13/4

7

 

 

 

 

 

 

 

Column

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

λ = 2 0.47 +

13

0.38 + 7 0.15 = 0.94 +1.235 +1.05 = 3.225

 

 

 

 

max

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

λmax >= n ?

yes

 

 

 

 

 

 

 

 

 

 

 

2) 

 

Calculate consistency index:

C.I. =

3.325 3

= 0.1125

 

 

 

 

 

 

 

 

 

 

 

 

2

 

 

3) 

 

Find final consistency:

C.R. =

0.1125

= 0.19 > 0.1

 

inconsistent

 

0.58

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fuel

Car A

Car B

Car C

Priority

cons.

 

 

 

Vector

 

 

 

 

 

Car A

1

1/4

1/7

0.08

 

 

 

 

 

Car B

4

1

1/3

0.26

 

 

 

 

 

Car C

7

3

1

0.66

 

 

 

 

 

1) 

Find

 

λmax

 

 

 

 

 

 

 

 

GOAL

 

Price

 

Maintenance

Horse-

 

Fuel consump3on

Priority Vector

 

 

 

 

 

 

power

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Price

 

 

 

 

1

 

 

5

7

 

3

0.58

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Maintenance

 

1/5

 

 

1

2

 

1/2

0.12

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Horse-power

 

1/7

 

 

1/2

1

 

1/4

0.07

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fuel consump3on

 

1/3

 

 

2

4

 

1

0.23

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

n = 4

Sum of Column

 

176/105

 

17/2

14

 

19/4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

λ

=

176

 

0.58 +

17

0.12 +14 0.07 +

19

0.23 = 0.972 +1.02 + 0.98 +1.093 = 4.065

 

 

 

 

max

105

2

 

 

4

 

 

 

 

 

 

 

 

 

 

 

λmax >= n ? yes

2) 

Calculate consistency index:

 

C.I. =

 

4.065 4

= 0.0217

 

 

3

 

 

 

 

 

 

3) 

Find final consistency:

C.R. =

0.0217

= 0.02 < 0.1

0.9

 

 

 

 

 

consistent

 

 

 

 

 

Fuel

Car A

Car B

Car C

Priority

cons.

 

 

 

Vector

 

 

 

 

 

Car A

1

1/4

1/7

0.08

 

 

 

 

 

Car B

4

1

1/3

0.26

 

 

 

 

 

Car C

7

3

1

0.66

 

 

 

 

 

 

12

4.25

1.48

 

 

 

 

 

 

λmax =14 0.07 + 5.2 0.24 +1.375 0.69 = 0.98 +1.248 + 0.948 = 3.176

C.I. = 3.176 3 = 0.088 2

C.R. = 00.089.58 = 0.15 > 0.1- acceptable?

λmax =1.31 0.75 + 6.33 0.18 +13 0.07 = 0.983+1.139 + 0.91 = 3.032

C.I. = 3.032 3 = 0.016 2

C.R. = 00.016.58 = 0.03 - acceptable

λmax =1.375 0.71+ 5.33 0.21+12 0.08 = 0.976 +1.119 + 0.96 = 3.055

C.I. = 3.055 3 = 0.0275 2

C.R. = 0.02750.58 = 0.05 - acceptable

λmax =12 0.08 + 4.25 0.26 +1.48 0.66 = 0.96 +1.105 + 0.977 = 3.042

C.I. = 3.042 3 = 0.021 2

C.R. = 00..02158 = 0.04 - acceptable

Causes of Inconsistency

Clerical Error

The most common cause. When entering one or more judgments into a computer, the wrong value, or perhaps the inverse of what was intended is entered. Clerical errors can be very detrimental and often go undetected in many analyses.

When using professional software (e.g., Expert Choice/Decision Lens), one can find and correct such errors.

Lack of Information

If one has little or no information about the factors being compared, then judgments will appear to be random and a high inconsistency ratio will result. Sometimes we fool ourselves into thinking that we know more than we really do. It is useful to find out that a lack of information exists, although sometimes we might be willing to proceed without immediately spending time and money gathering additional information in order to ascertain if the additional information is likely to have a significant impact on the decision.

Causes of Inconsistency

Lack of Concentration

This can happen if the people making judgments become fatigued or are not really interested in the decision.

Real World Is Not Always Consistent

The real world is rarely perfectly consistent and is sometimes fairly inconsistent. Professional sports is a good example. It is not too uncommon for Team A to defeat Team B, after which Team B defeats Team C, after which Team C defeats Team A!

Inconsistencies such as this may be explained as being due to random fluctuations, or to underlying causes (such as match-ups of personnel), or to a combination. Regardless of the reasons, real world inconsistencies do exist and thus will appear in our judgments.

Consistency: Conclusions

• 

§  Consistency itself is a necessary condition for a better understanding of relations in the world but it is not sufficient.

§  It is fortunate that the mind is not programmed to be always consistent. Otherwise, it could not integrate new information by changing old relations.

§  Inconsistency of 10 % (0.1) can be tolerated

Exercise: Outsourcing Partner Selection

 

Vendor A

Vendor B

Vendor C

 

 

 

 

Supplier's

130

150

110

suggested price,

 

 

 

euro

 

 

 

Distance, km

12,000

3,500

10,000

 

 

 

 

Organizational

good

excellent

satisfactory

behavior

 

 

 

Adaption with

complete

partial

complete

the purchasers

 

 

 

procedures

 

 

 

Based on the information above, which vendor is the most preferred (using the AHP)?

Step 4: Compute judgment consistency…

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