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brate) her birthday. The telephone (to ring) the whole day. 15. The doctor (to examine) the patient the whole week but (not to find) the cause of his pains.

Вправа 7. Вивчіть напам’ять один з діалогів розділу 9.1.

Lesson 10. Speaking Over the Telephone

10.1.Розмовна тема. Телефонна розмова

I.Прочитайте текст.

Active Vocabulary:

telephone directory – телефонний довідник; receiver – телефонна трубка; buzz – гудіти; dial – диск телефону, набирати номер; engaged – зайнятий; to hold the wire (line) – бути на лінії; interrupt – переривати; avoid – запобігати.

The Procedure of Telephoning

Telephoning is very simple. You look up the necessary number in the telephone directory; then you pick up the receiver and wait for the signal (buzz, buzzing sound). Next you make the necessary turns of the dial, according to the number required, and you will know at once whether the line is clear or engaged (Am. busy) from the buzz given automatically.

If you hear a prolonged buzzing, hold the wire and your number will answer in a moment. A frequent high tone buzzing means that the line is engaged. In this case you must put down or hang up the receiver and wait for a couple of minutes.

If you wish to interrupt a conversation for a couple of minutes, you say, ―Please hold the line‖, and put the receiver on the desk. In this way you avoid being cut off (disconnected). Having finished speaking you put the receiver on its rest.

Дайте відповіді на запитання.

1. What do you do when you want to telephone? 2. What do a prolonged buzzing and a frequent high tone buzzing mean? 3. What do you do when you wish to interrupt a conversation?

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II. Прочитайте і перекладіть діалог.

Telephone Conversation

–Stanley Hydraulic Tools. Can I help you? – I‘d like to speak to Mr. Warner, please. – Mr. Warner? What is your name, please? – This is Boris Frolov, from HM Systems. – Would you spell your name, please? – F-r-o-l-o-v. – Thanks. Hold on, please. I‘ll find out if he is in. – What is it, Miss Murray? – Mr. Frolov wants to talk to you, sir. – I‘m very busy at the moment. Ask him to phone later.

–Yes, sir. – Oh ... wait a minute, Miss Murray. What is Mr. Frolov? – He said he was from HM Systems. – From HM Systems? ... Oh, ask him what his telephone number is. I‘ll ring him back.

–Hello? This is Mr. Warner‘s secretary speaking. – Yes, Frolov here. – I‘m sorry. Mr. Warner‘s very busy at the moment. Can you tell me your telephone number, Mr. Frolov? Mr. Warner will call you back later. – Of course. Double five-nine-three-six-four-two. – ... and where are you calling from? – From Kiev, Ukraine. – Could you tell me the code for Kiev? – Three-eight-zero-double four.

–Thank you, Mr. Frolov.

10.2. Читання

Interesting Facts about Telephones

Valdemar Poulsen, the Danish telephone engineer and inventor, patented what he called a ―telegraphone‖ in 1898. The telegraphone was the first practical apparatus for magnetic sound recording and reproduction, and enabled telephone conversations to be recorded. This was followed by Willy Müller who invented the automatic answering machine in 1935.

Alexander Graham Bell suggested the word ―ahoy‖ for telephone greeting (as used in ships), but it was later superseded by Thomas Edison, who suggested ―hello‖ instead.

The very first phone call was ―Watson come here, I want you!‖. It was made on March, 10, 1876 in Boston, Massachusetts, between Alexander Graham Bell and his assistant Thomas A. Watson.

The first transatlantic telephone cable was used in 1956. A telephone cable was run across the ocean floor and lies as deep as 12,000 feet. The cable runs across the Atlantic Ocean from Canada to Scotland.

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Вправа 1. Дайте відповіді на запитання.

1. What was the name of Bell‘s assistant? 2. Who made the first telephone call ever and when? 3. How deep does the transatlantic telephone cable lie? 4. What was the initial word used for greeting on the telephone? 5. When was the first answering machine invented?

10.3. Письмові завдання

Вправа 2. Складіть діалог з уявним діловим партнером з Великої Британії. Поставте йому такі запитання:

1) дізнайтесь його ім‘я та попросіть вимовити його по літерах; 2) спитайте, в якій компанії він працює; 3) попросіть вибачення, скажіть, що ви зайняті; 4) дізнайтесь, з якого питання він дзвонить; 5) спитайте, з якого міста він дзвонить, його телефонний номер та код міста; 6) скажіть, що передзвоните йому через 2 години.

☺ Smile!

Harry was madly in love with Betty, but couldn‘t find enough courage to raise the question face to face. Finally he decided to ask her on the telephone. ―Darling!‖ he blurted out, ―will you marry me?‖ – ―Of course, I will, you silly boy,‖ she replied, ―who is it speaking?‖

No, I‘m sorry, I can‘t put you through to Mrs Porter. I can‘t connect you to anyone ... No, I‘m afraid you can‘t hold on ... No, she won‘t call you back. She can‘t ring you back and nobody is going to return your call ... And no, I can‘t transfer you to another line ... Why not? Because Mrs Porter doesn‘t work here. In fact, nobody works here ... You have got the wrong number!!!

10.4. Граматика. The Present, Past, Future Perfect Tenses

Спосіб утворення

to have + Participle II основного дієслова

Participle II утворюється за допомогою закінчення -ed для правильних дієслів і має спеціальну форму для неправильних дієслів (дивись таблицю неправильних дієслів (Appendix III) – третій стовпчик)

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The Present Perfect Tense (Теперішній перфектний час)

The Future Perfect Tense (Майбутній перфектний час)

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ки. 3. Ми щойно прочитали телеграму. 4. Нарешті ми закінчили роботу. Тепер ми можемо відпочити. 5. Студент переклав текст до закінчення заняття. 6. Після того, як мій товариш пішов додому, я згадав, що забув показати йому нові марки. 7. Чому тут так темно? – Я забув купити нову лампочку. 8. Ми закінчимо обговорення доповіді до четвертої години.

Вправа 6. Розкрийте дужки, використовуючи дієслова у Present Perfect

або Past Indefinite.

1.The sun (not to rise) yet, but the sky in the east is getting lighter every minute.

2.I (to see) you walking along the street the other day with a heavy bag. 3. I (not to read) the newspaper today. 4. It is very late, and trams (to stop) running: we must find a taxi to get home. 5. How many times you (to be) to Kiev? 6. At last I (to translate) this article: now I will have a little rest. 7. We (to go) to the country yesterday, but the rain (to spoil) all the pleasure. 8. My watch was going in the morning, but now it (to stop). 9. The lecture (not yet to begin) and the students are talking in the classroom. 10. She just (to go) out. 11. She (to leave) the room a moment ago. 12. We (not yet to solve) the problem. 13. When it all (to happen)? 14. The morning was cold and rainy, but since ten o‘clock the weather (to change) and now the sun is shining brightly. 15. Show me the dress which you (to make). 16. Oh, how dark it is! A large black cloud (to cover) the sky. I think it will start raining in a few minutes.

Lesson 11. Staying at a Hotel

11.1.Розмовна тема. Реєстрація в готелі

I.Прочитайте та перекладіть діалог. Запам’ятайте підкреслені слова.

– I‘d like to have a double room with bath. – Have you reserved one? – No, I haven‘t. – I can give you an outside room on the seventh floor. How long are you going to stay? – I think we‘ll stay for about two weeks. How much is the room? – It‘s $80 a day. The charge includes breakfast. – Are there all conveniences in the room? – Sure. All rooms are equipped with a colour TV, a telephone, a bath, and a hair dryer. – And do you have a laundry in your hotel? – Yes, we do. It is in the basement. You can find there anything you need: a washing machine, a drying machine, an iron and all kinds of detergent. – That‘s fine. Shall I pay now? – No, you may pay the day you

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leave. Here is the registration form. Fill it in, please. – Here you are. – Thanks.

ІІ. Прочитайте інформацію з сайту одного з готелів Лондона

Clifton Ford Hotel – London (www.otshotels.com)

The hotel building was constructed in 1960 and renovated in 2002. It consists of 7 floors and 255 rooms, of which 14 are singles, 182 are doubles as well as 3 suites. Guests are provided with an entrance hall with a 24-hour reception desk, a safe, a currency exchange facility, a cloakroom, a hairdresser, a nightclub and a bar. The air-conditioned restaurant is fitted with a non-smoking area for guests. Additional services include an Internet terminal and laundry service.

Вправа 1. Знайдіть англійські відповідники із списку:

1)камера схову; обмін валют; басейн; ресторан; гімнастичний зал; кімнати для некурців; сауна; дозволено зупинятися с домашніми тваринами; обслуговування номерів; доступ до Інтернету; солярій; завтрак в буфеті; джакузі; бар; послуги пральні; тенісний корт; перукарня; облаштування для інвалідів.

2)тераса/балкон; міні-кухня; супутникові телеканали; фен; центральне опалення; міні-бар / холодильник; музика, що передається по радіо;

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місцеве телебачення; прасувальна дошка; камера-сейф; персональна ванна/душ; кондиціонер; телефон.

11.2. Читання

Some Tips on Staying at a Hotel

When travelling, people almost always stay at hotels. It is advisable, therefore, to remember the following:

1.The first thing to do is to book a room in advance either by letter, telephone, fax or Internet. Otherwise you may arrive at the hotel and be told that it is full.

2.On arrival at the hotel go to the reception desk in the lobby and confirm your reservation. The clerk will then give you a registration form to fill in and sign (the form is filled in block letters). In smaller hotels you simply sign the visitor‘s book and give your permanent address.

3.In large hotels you may ask for any service by telephone. You tell the operator if you wish to be called at a certain time. You call room service when you want a meal or drinks sent up to your room, and you can have a lot of maid service if you need something (a suit or dress) cleaned or pressed.

4.Let the hotel management know well in advance the day and time of your departure.

Дайте відповіді на запитання.

1. What are the ways to reserve a room at a hotel? 2. What do you do first of all when you arrive at a hotel? 3. Do you need to have your passport with you when you check in at a hotel? 4. What does the receptionist do in a hotel? 5. What kind of service may you ask for by telephone in large hotels?

11.3. Письмові завдання

Вправа 2. Перекладіть речення з діалогу, використовуючи активну лексику за темою “Staying at a Hotel”.

– What can I do for you, sir? – Moє прізвище Джонсон. Я зарезервував но-

мер. – Just a moment, I‘ll have a look. Yes, sir, you want a single room for three nights, don‘t you? – Taк. – We reserved room 65 on the seventh floor. – Чи

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можу я подивитись її? – Yes, certainly. The porter will take you there. You‘d better fill in this form first. – Taк, звичайно. Спасибі.

Вправа 3. Доповніть діалог фразами за темою “Staying at a Hotel”.

–What can I do for you, sir? – ___ – We have a double room on the third floor.

–___ – It‘s $40 a day. How long are you going to stay? – ___ – Welcome. Here is your key.

11.4. Граматика. The Present, Past, Future Perfect Continuous Tenses

Спосіб утворення

to have + been + Participle I основного дієслова

The Present Perfect Continuous Tense (Теперішній перфектно-тривалий)

The Future Perfect Continuous Tense (Майбутній перфектно-тривалий)

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Вправа 4. Розкрийте дужки, використовуючи дієслова у Present Indefinite, Present Continuous, Present Perfect, Present Perfect Continuous.

1. He (to run) now. He (to run) for ten minutes without any rest. 2. What they (to do) now? – They (to work) in the reading-room. They (to work) there for already three hours. 3. Where he (to be) now? – He (to be) in the garden. He (to play) volley-ball with his friends. They (to play) since breakfast time. 4. I (to live) in Kiev. I (to live) in Kiev since 1990. 5. She already (to do) her homework for two hours; but she (not yet to do) half of it. 6. I (to wait) for you since two o‘clock. 7. What you (to do)? – I (to read). I (to read) for already two hours. I already (to read) sixty pages. 8. This man (to be) a writer. He (to write) books. He (to write) books since he was a young man. He already (to write) eight books. 9. What you (to do) here since morning?

Вправа 5. Розкрийте дужки, використовуючи дієслова у Present Indefinite, Present Continuous, Present Perfect, Present Perfect Continuous.

1. This is the factory where my father (to work). He (to work) here for fifteen years. 2. You (to find) your note-book? – No! I still (to look) for it. I already (to look) for it for two hours, but (not yet to find) it. 3. You (to play) with a ball for already three hours. Go home and do your homework. 4. Wake up! You (to sleep) for ten hours already. 5. I (to wait) for a letter from my cousin for a month already, but (not yet to receive) it. 6. It is difficult for me to speak about this opera as I (not to hear) it. 7. I just (to receive) a letter from my granny, but I (not yet to receive) any letters from my parents. 8. The weather (to be) fine today. The sun (to shine) ever since we got up. 9. Every day I (to wind) up my watch at 10 o‘clock in the evening. 10. Come along, Henry, what you (to do) now? I (to wait) for you a long time.

11.5. Домашнє завдання

Вправа 6. Заповніть пропуски одним зі слів у дужках.

1. I have got ___ (a reservation, a manager, a hotel). 2. Let the hotel ___ (room, key, manager) know well in advance the day and time of your departure. 3. The clerk says he can give me ___ (a confirmation, a porter, a room) on the third floor. 4. I ask the hotel ___ (form, register, porter) to carry my luggage to the room. 5. When travelling people almost always stay at a ___ (laundry, luggage, hotel).

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