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R E F E R E N C E S

Introduction

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Chapter One

NLP Learning Systems Corporation. NLP in Action: Personal and Professional Development Workbook/Manual. Dallas: NLP Learning Systems Corporation, 1993.

Rosenberg, M. Nonviolent Communication, A Language of Life. (2nd ed.) Encinitas, Calif.: Puddle Dancer Press, 2003.

Schwarz, R. M. The Skilled Facilitator. (2nd ed.) San Francisco: Jossey-Bass, 2002. Wilson Learning Company. Versatile Salesperson Reference Handbook. Eden Prairie:

Wilson Learning Company, 1987.

Chapter Two

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Argyris, C., and Schön, D. A. Theory in Practice: Increasing Professional Effectiveness. San Francisco: Jossey-Bass, 1974.

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Chapter Three

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609

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Cini, M. A. “Group Newcomers: From Disruption to Innovation.” Group Facilitation: A Research and Applications Journal, 2001, 3, 3–13.

Cooperrider, D. L., and Dutton, J. E. (eds.). Organizational Dimensions of Global Change— No Limits to Cooperation. Thousand Oaks, Calif.: Sage, 1999.

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Kotter, J. P. Leading Change. Boston: Harvard Business School Press, 1996. Marston, W. M. Emotions of Normal People. London: Kegan, Paul, 1928. Miscisin, M. Showing Our True Colors. Riverside, Calif.: True Colors, 2001. Ritberger, C. What Color Is Your Life. Carlsbad, Calif.: Hay House, 1999.

Rogers, C. R. Client Centered Therapy: Its Current Practice, Implications and Theory. London: Constable, 1995. (Originally published 1951.)

Schein, E. Organizational Culture and Leadership. (2nd ed.) San Francisco: Jossey-Bass, 1996. Stern, G. J. The Drucker Foundation Self-Assessment Tool Process Guide. (Rev. ed.) San Fran-

cisco: Jossey-Bass, 1999.

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Tuckman, B. W., and Jensen, M. A. “Stages of Small Group Development Revisited.” Group and Organisational Studies, 1977, 2, 419–427.

Chapter Four

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Gilley, J. W., Boughton, N. W., and Maycunich, A. The Performance Challenge. New York: Perseus Books, 1999.

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Pike, R. W. Creative Training Techniques Handbook. Minneapolis, Minn.: Lakewood Books, 1989.

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610 References

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Chapter Five

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Tour. New York: Van Nostrand Reinhold, 1992.

Hickling, A. “‘Decision Spaces’: A Scenario About Designing Appropriate Rooms for Group Decision Management.” In E. Eden and J. Radford (eds.), Tackling Strategic Problems: The Role of Group Decision Support. Thousand Oaks, Calif.: Sage, 1990.

Jacobs, R. W. Real Time Strategic Change. San Francisco: Berrett-Koehler, 1994.

Senge, P. The Fifth Discipline: The Art and Practice of the Learning Organization. New York: Doubleday, 1990.

Spencer, L. J. Winning Through Participation. Dubuque, Iowa: Kendall/Hunt, 1989. Weisbord M., and Janoff, S. Future Search: An Action Guide to Finding Common Ground in

Organizations and Communities. San Francisco: Berrett-Koehler, 1995.

Williams, D. “Setting the Stage: Aesthetics, Feng Shui, and the Design of the Mediation Room,” Unpublished manuscript, 2003.

Wydra, N. Designing Your Happiness: A Contemporary Look at Feng Shui. Torrance, Calif.: Heian International, 1995.

Chapter Six

Covey, S. The Seven Habits of Highly Effective People. New York: Simon & Schuster, 1989. Meeker, L., Fischer, S., and Michalak, B. High Performance Teamwork. Amherst, Mass.: HRD

Press, 1994.

Reina, D., and Reina, M. Trust and Betrayal in the Workplace. San Francisco: Berrett-Koehler, 1999.

Shaw, B. Trust in the Balance. San Francisco: Jossey-Bass, 1997.

Chapter Seven

Berry, B., and Stewart, G. L. “Composition, Process, and Performance in Self-Managed Groups: The Role of Personality.” Journal of Applied Psychology, 1997, 82, 62–78.

Bouchard, T. J. “Personality, Problem-Solving Procedure, and Performance in Self-Managed Groups: The Role of Personality.” Journal of Applied Social Psychology, 1969, 82, 62–78.

Bradley, J., White, B. J., and Mennecke, B. E. “Teams and Tasks: A Temporal Framework for the Effects of Interpersonal Interventions on Team Performance.” Small Group Research, 2003, 34, 353–387.

References 611

Brown, V. R., and Paulus, P. B. “Making Group Brainstorming More Effective: Recommendations from an Associative Memory Perspective.” Current Directions in Psychological Science, 2002, 11, 208–212.

Camacho, L. M., and Paulus, P. B. “The Role of Social Anxiousness in Group Brainstorming.” Journal of Personality and Social Psychology, 1995, 68, 1071–1080.

Coskun, H. “The Effects of Outgroup Comparison, Social Context, Intrinsic Motivation, and Collective Identity in Brainstorming Groups.” Unpublished doctoral dissertation, University of Texas at Arlington, 2000.

Coskun, H., Paulus, P. B., Brown, V., and Sherwood, J. J. “Cognitive Stimulation and Problem Presentation in Idea Generation Groups.” Group Dynamics: Theory, Research, and Practice, 2000, 4, 307–329.

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Diehl, M., and Stroebe, W. “Productivity Loss in Brainstorming Groups: Toward the Solution of a Riddle.” Journal of Personality and Social Psychology, 1987, 53,

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Kramer, T. J., Fleming, G. P., and Mannis, S. M. “Improving Face-to-Face Brainstorming Through Modeling and Facilitation.” Small Group Research, 2001, 32, 533–557.

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Oxley, N. L., Dzindolet, M. T., and Paulus, P. B. “The Effects of Facilitators on the Performance of Brainstorming Groups.” Journal of Social Behavior and Personality, 1996, 11, 633–646.

Paulus, P. B. “Developing Consensus About Groupthink After All These Years.” Organizational Behavior and Human Decision Processes, 1998, 73, 362–374.

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Chapter Eight

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Chapter Nine

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Chapter Ten

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Chapter Eleven

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Chapter Twelve

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Chapter Thirteen

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