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Задание 20

Тема: Социально-деловая сфера Выберите реплику, наиболее соответствующую ситуации общения. Receptionist: «Good evening, Madam. Can I help you?» Guest: «_____________?»

 My name is Saunders. I have a reservation.

 

 One room.

 

 I want a room.

 

 I will book a room here.

Customer: «A table for two, please». Receptionist: «_______________».

 I’m afraid that’s not possible, sir.

 

 No way.

 

 No free tables here.

 

 I can’t do that.

Agent: «British Railways. Can I help you?» Customer: «______________».

 Good afternoon. Can you give me the times of fast trains to Edinburgh, please?

 

 Look! I want to know the times of fast trains to Edinburgh.

 

 Hi, I need some info about the times of fast trains to Edinburgh.

 

 Hi. Can I buy two tickets to this performance?

Receptionist: «Yes, Mr Brown. A single room with a bath for two nights, is that right?» Guest: «_____________».

 I’m afraid, not. It’s three nights, from the 11th to the 14th of March.

 

 What?! It’s three nights! Cannot you be more attentive?

 

 It’s three nights! Remember that!

 

 Can I give you a call?

Выберите реплику, наиболее соответствующую ситуации общения. Agent: «South-West Airways. Myra Davis speaking». Customer: «______________».

 Good afternoon. Can you please tell me how much it costs to fly from Los Angeles to Hong-Kong?

 

 Look! I want to know how much it costs to fly from Los Angeles to Hong-Kong.

 

 Hi, I need some info about the price of the flight from Los Angeles to Hong-Kong.

 

 Hi. Would you like to fly to Hong-Kong with me?

Receptionist: «Just a moment, please, while I check. You have a reservation for a three-room suite for tonight» Guest: «_____________?»

 I’m afraid there’s been a mistake. I only asked for a single room, not a suite.

 

 What?! I didn’t ask for a suite.

 

 You must be kidding me. I don’t need a suite.

 

 I will book a room here.

Passenger: «I have only pounds. Can you give me change?» Bus Driver: «_______________».

 I’m sorry, but I accept exact change only.

 

 If you cannot pay you must get off.

 

 Try to find the exact sum of money

 

 Do you understand me?

Attendant: «Good morning. What can I do for you?» Customer: «_______________».

 Fill it up, please. I’m nearly out of petrol.

 

 Fill it up. I’m in a hurry.

 

 Don’t you see I need petrol?

 

 Do you have cars here?

Customer: «This soup is cold». Waiter: «_____________».

 I’m very sorry. I’ll get you another one.

 

 Is this my problem?

 

 So what?

 

 I don’t know.

Customer: «How much does this scarf cost?» Shop-assistant: «_______________».

 Five dollars. It’s on special this week.

 

 What do you want?

 

 No, I can’t show you this scarf.

 

 The prices are here.