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Curriulum vitae

Personal Details

Put your most recent studies first.

Melanie Henderson

Date of birth

3.11.1978

Address

99 Newlands Park

London SE30 8UJ

Tel: 0171 25650

Education

Don’t go too far

back in time or

leave any gaps.

1997-present

Degree in French and Film Studies, University of London

Degree performance to date: 2.1

Specialist subjects: British Cinema, The Narrative Technique

1992-1997

Royal Latin School, Aylesbury

4 A Levels: French (B), German (C), English (B), Film studies (A)

7 GCSEs: French (A), German (A), English (A), History (B), Art (A), Maths (B), Economics (B)

Work experience

Put our recent

experience first.

1999

Information Officer, Futuroscope, France

Responsible for dealing with enquiries in busy office, responding to 2.000 enquiries a week. This demonstrated my ability to retain a professional approach and a sense of humour while working under pressure.

Give more detail about more relevant experience.

1998

Customer Services Assistant

Provided support for customer enquiries. Dealing with customers’ complaints demonstrated my ability to remain calm under pressure. Explaining complex issues simply and clearly helped me to develop my communication skills.

Positions of responsibility

Miss this section

out if you haven’t

had a position of responsibility.

In my final year at school, I helped organize a careers fair for all final year students.

Skills

Good working knowledge of Microsoft Word and

Excel

Spreadsheets

Working knowledge of French and Italian

Current clean driving licence

Don’t just list

your interests –

add a few details.

Interests

Travel: I have traveled expensively and

independently in Europe.

Music: I play the guitar in a semi-professional band and have done a number of ‘gigs’ for school and student clubs.

Give two referees.

Referees

Hamish Roberts

(Tutor at University of London)

17 Woodland Avenue

Oxford

OX117GGR

Richard Gayle

(Customer Services Manager/DAT)

31 Pleasant Street

London SE18 3LSR

Exercise 12. Read and learn the dialogues.

Calling Directly the Possible Employer

Secretary: Good morning, OSHA Partners

Applicant: May I speak with the personnel department?

Secretary: Are you looking for a job or are you already working with us?

Applicant: I’d like to apply for a job.

Secretary: One moment, please.

Secretary: (Personnel department): Personnel Department.

Applicant: I’m interested in a job in computer programming, with whom can I speak?

Secretary: I’m sorry, we are not hiring today in this field.

Applicant: All right, but can I come in and give you my application anyway?

Secretary: We receive applications every Wednesday between 1.00 and 3.00 pm.

Applicant: Shall I bring a resume?

Secretary: If you like. Good bye.

Applicant: Thank you. Good bye.

Secretary: Good bye.

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