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ДИЯ (Лекция 1)

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Лекция 1.

Structure and presentation

The letter shown on page 6 is from a private individual to a company in the UK. It shows some of the features of a simple business letter.

Sender's address

In correspondence that does not have a printed letterhead, the sender's address is written on the top right-hand side of the page.

In the UK, in contrast to the practice in some countries, it is not usual to write the sender's name before the sender's address.

Date

The date is written below the sender's address, sometimes separated from it by a space. Usually on the first or last line of the receiver’s address. In the case of correspondence with a printed letterhead, it is also usually written on the right-hand side of the page.

The month in the date should not be written in figures, as they can be confusing; for example, 11.1.08 means 11th January 2008 in the UK but

1st November 2008 in the USA. Nor should you abbreviate the month, e.g. Nov. for November, as it simply looks untidy. It takes a moment to write a date in full, but it can take a lot longer to find a misfiled letter which was put in the wrong file because the date was confusing.

Many firms leave out the abbreviation 'th' after the date, e.g. 24 October instead of 24th October. Other firms transpose the date and the month, e.g. October 24 instead of 24 October. These are matters of preference,

but whichever you choose you should be consistent throughout your correspondence.

the date should be written in arable figures with no abbreviations as

“16 February, 2005” . Do not add “ st”, “nd”, “rd”, “th” to the date or

street address. In the body of a letter you may use this endings, as “ on the 14th of May” , or “ on the fourteenth of May”, or “ on the 14th

Inside (or receiver's) address

This is written below the sender's address and on the opposite side of the page.

1 Surname known

If you know the surname of the person you are writing to, you write this on the first line of the address, preceded by a courtesy title and either the person's initial(s) or his/her first given name, e.g. Mr J.E. Smith or Mr John Smith, not Mr Smith.

Courtesy titles used in addresses are as follows:

Mr (with or without a full stop; pronounced /'mıste /; the unabbreviated form mister should not be used) is the usual courtesy title for a man.

Mrs (with or without a full stop; pronounced /'mısız/; no unabbreviated form) is used for a married woman.

Miss (pronounced /mıs/; not an abbreviation) is used for an unmarried

woman.

Ms (with or without a full stop; pronounced /mız/ or /məz/; no unabbreviated form) is used for both married and unmarried women. Many women now prefer to be addressed by this title, and it is a useful

form of address when you are not sure whether the woman you are writing to is married or not.

Messrs (with or without a full stop; pronounced /'mesəz/; abbreviation for Messieurs, which is never used) is used occasionally for two or more men (Messrs P. Jones and B.L. Parker) but more commonly forms part of the name of a firm (Messrs Collier & Clerke & Co.).

Special titles, which should be included in addresses, are many. They include academic or medical titles: Doctor (Dr.), Professor (Prof.); military titles: Captain (Capt.), Major (Maj.), Colonel (Col.), General (Gen.); aristocratic title: Sir (which means that he is a Knight; not to be confused with the salutation Dear Sir and always followed by a given name – Sir John Brown, not Sir J. Brown or Sir Brown), Dame, Lord,

Baroness, etc.

Esq (with or without full stop; abbreviation for Esquire and pronounced /es'kwaiə/) is seldom used now. If used, it can only be used instead of

Mr and is placed after the name.

Don't use Esq and Mr at the same time:

Bruce Hill Esq, not Mr Bruce Hill Esq.

All these courtesy titles and special titles, except Esq, are also used in salutations.

STRUCTURE OF A BUSINESS LETTER (1)

Sender's address

Date

Inside address (Receiver's address)

Attention line

Salutation

Body of the letter

Complimentary close

Signature

16 Bellview

16 Bellview Road

RoadStretchley

Stretchley

West Yorkshire JX2 6HG

Great Britain West

Yorkshire

 

JX2 6HG

The Manager

6 May 200…

Marlborough Hotel

6th May 1990

 

The Manager

 

Newtown-on-Sea

 

Marlborough Hotel

 

Devon CN31 4DX

 

Newtown-on-Sea

 

Great Britain

 

Devon

 

CN31 4DX

 

For the attention of the Hotel Manager

 

DearForSirtheor Madam,attention of the Hotel Manager

ThisDearsummerSir orweMadam,would like to travel across Great Britain and

stop for a couple of days in Newtown-on-Sea.

We have seen your advertisement in the Where to We StayhaveGuideseen andyourwouldadvertisementgrateful ifinyouthewould“WheresendtousStmoreay Guide”informationand wouldaboutgratefulyour hotel,if youincludingcould roomsend ratesus morefrom informationJuly thisaboutyear. your hotel, including room rates from July

this year.

We look forward to hearing from you. We look forward to hearing from you.

Yours faithfully,

Yours faithfully,

B. Kaasen

B. Kaasen

2 Title known

If you do not know the name of the person you are writing to, you may know or be able to assume his/her title or position in the company, (e.g.

The Sales Manager, The Finance Director, The Reservations Manager), in which case you can use it in the address.

3 Department known

Alternatively you can address your letter to a particular department of the company (e.g. The Reservations Department, The Sales Department, The Accounts Department).

4 Only company known

Finally, if you know nothing about the company and do not want to make any assumptions about the person or department your letter should go to, you can simply address it to the company itself (e.g. Louis Cruise Liners Ltd., Messrs Collier & Clarke & Co, Ambassador Hotel, Tour Agency “Amelia”).

The names of company types are usually abbreviated, as Plc — Public Limited Company; Ltd — Private Limited Compa ny; Inc — Corporation.

Order of inside addresses

After the name of the person and/or company receiving the letter, the order and style of addresses in the UK, USA and Russia could vary:

The sequence of writing an address in Great Britain:

• Title and name of the addressee

 

• Position in the company

Ms J. Evergreen

• Name of the company

Chief Manager

 

 

• Number of the building

Hartman & Hill Plc.

• Name of the street

451 Old Farmer Road

• Name of the city, town or locality

London EC4P 4EE

• Postal district abbreviation

England

Postal service head-office abbreviation and number

Name of the country

The sequence of writing an address in the USA:

• Title and name of the addressee

 

• Position in the company

Ms K. Ralf

• Name of the company

Production Manager

• Number or name of the building

McGraw-Hill Book Inc.

• Name of the street

1221 Richmond Avenue

• Name of the city, town or locality

New York, NY 10022

• Name of the state

USA

• Postal index

 

• Name of the country

 

 

 

The sequence of writing an address in Russia:

• Title and name of the addressee

Mr. D, Zaitsev

• Position in the company

Sales Manager

• Name of the company

Malachite Ltd.

 

 

• Number or name of the building

75 Darvin Street

• Name of the street

St.-Perersburg, 195057

• Name of the city, town or locality

Russia

 

• Name of the region (if necessary)

 

• Postal index

 

• Name of the country

 

 

 

If the letter is addressed to London, the name of the city 'London' should be followed by a shortened name of the corresponding postal district: e.g. EC — East Central; NW - North West; WC — West Central etc.

If the letter is addressed to the USA, the name of a city or town should be followed by the name of the state. Postal Service Abbreviations of the American states:

AK

GA

MD

NH

SC

(Alaska)

(Georgia)

(Maryland)

(New

(South

 

 

 

Hampshire)

Carolina)

 

 

 

 

 

AI

HI

ME

NJ

SD

(Alabama)

(Hawaii)

(Maine)

(New Jersey)

(South

 

 

 

 

Dakota)

AR

ID

Ml

NM

TN

(Arkansas)

(Idaho)

(Michigan)

(New

(Tennessee)

 

 

 

Mexico)

 

AZ

IL

MN

NV

TX

(Arizona)

(Illinois)

(Minnesota)

(Nevada)

(Texas)

CA

IN

MO

NY

UT

(California)

(Indiana)

(Missouri)

(New York)

(Utah)

CO

IA

MS

OH

VA

(Colorado)

(Iowa)

(Mississippi)

(Ohio)

(Virginia)

CT

KS

MT

OK

VT

 

 

 

 

 

(Connecticut)

(Kansas)

(Montana)

(Oklahoma)

(Vermont)

 

 

 

 

 

DC

KY

NB

OR

WA

(District of

(Kentucky)

(Nebraska)

(Oregon)

(Washington)

Columbia)

 

 

 

 

DE

LA

NC

PA

Wl

(Delaware)

(Louisiana)

(North

(Pennsylva-

(Wisconsin)

 

 

Carolina)

nia)

 

FL

MA

ND

RI

WV

(Florida)

(Massachu-

(North

(Rhode

(West

 

setts)

Dakota)

Island)

Virginia)

 

 

 

 

WY

 

 

 

 

(Wyoming)

Some European addresses may place the numbers of the building after the name of the street. It is also common to substitute the name of the country with an initial before the district code number. Look at the two examples below:

Facoltà di Medicina

L ehrstuI für Bodenkunde

Via Gentile 182

Amalienstrasse

1-70100 Bari

D-8000 München 40

(You are advised to follow the one order and style given below, even though variations are possible: for example, the name of the county, e.g. Lancashire, may, if known, be written on the line below the name of the town or city; the postcode may be written on a separate line; the name of the town, as well as the country, may be in capital letters.)

General recommendation of order of an inside address is following:

Name of house or building

Number of building and name of street, road, avenue, etc.

Name of town or city and postcode

Name of country

 

Industrial House

6000 East Camelback Road

34-41 Craig Road

Scottsdale, AZ85251

Bolton BL4 8TF

United States

United Kindom

 

Style and punctuation of addresses

Both the addresses may be 'blocked' (i.e. each lineis vertically aligned with the one above):

Bredgade51,

DK 1260,

Copenhagen K,

DENMARK

There are no rules stating that one style or the other must be used, though blocking, at least in addresses, is more common. In any case you must be consistent, i.e. do not block the sender's address and then indent the inside address.

If punctuation is used, each line of the address is followed by a comma, except the last line. But the majority of firms now use open punctuation, i.e. without any commas.

These examples show the most widely used methods of writing addresses.

British style

American style

Inside address (company)

Messrs Black & Sons,

International Trading Company

159 Knightsbridge,

Sabas Building

London SWL 87C

507 A. Flores Street

 

Manila

 

Philippines

**************************

****************************

The International Trading

The American Magazine

Company

119 Sixth Avenue

24 Churchill Avenue

New York, NY 11011

Maidstone, Kent

 

ZH8 92B

 

Addressing an individual on company business

 

 

The Manager

Mr. C.C. Pan

The Hongkong and Shanghai

Far East Jewellery Co.

Banking Corporation

68 Queen’s Road East

Main Office

Hong Kong

Kuala Lumpur

 

Malaysia

 

Dear Sir,

Dear Sir:

***************************

**************************

Messrs Mahmoud & Son

The Standard Oil Company

329 Coast Road

Midland Building

Karachi, Pakistan

Cleveland, Ohio 44115

For the attention of Mr. Singh

Attention: Mr. E.G. Glass, Jr.