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PACE
VernaSellers andLauraTrice
Introduction
Effective and value-based healthcare for older people is becoming increasingly important as the number of older adults who require high quality long-term care for chronic illness continues to increase. How can healthcare providers best serve the needs of those who are both frail and elderly? Models of care must incorporate cost containment without compromising participants’ quality of care or quality of life. Though frail elders say they want to remain at home in their community, frequently, complex medical conditions and lack of nancial and community resources may make nursing home placement the only option [1].
PACE is a unique healthcare delivery system that strives to successfully integrate a full spectrum of services for frail persons 55years of age and older. PACE organi­zations deliver a combination of primary, specialist, acute, long-term, and home­based care as well as palliative care to its enrollees. Use of interdisciplinary team care, managed care services, and care coordination result in improved health out­comes and reduced expense over time.
The average PACE enrollee is 77years old, has an average of eight acute and chronic medical conditions, and three limitations in activities of daily living (ADLs). Over 95% of PACE participants continue to live in the community [2]. Comparing this to the data for older adults living in Assisted Living Facilities, who require assistance with two or more ADLs and average three chronic medical conditions, the PACE member population is frailer.
V. Sellers (*) Madison Heights, VA, USA
L. Trice St. Elizabeth Healthcare, Edgewood, KY, USA
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2023 P. Winn et al. (eds.), Post-Acute and Long-Term Care Medicine, Current Clinical Practice, https://doi.org/10.1007/978-3-031-28628-5_4
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V. Sellers and L. Trice
Pace History
Program of All-inclusive Care for the Elderly (PACE) originated in 1971in San Francisco’s Chinatown, with a $2000 federal grant to the Chinatown-North Beach Health Care Planning and Development Corporation (later renamed On Lok Senior Health Services). Marie-Louise Ansak, a Swiss social worker, developed a long- term care model for an elderly Chinese population that considered nursing home placement culturally unacceptable. Ansak developed the concept for the original PACE site out of the British Day Hospital’s model, which offered thera­peutic and minor medical services, with patients returning home at the end of the day. The American version, “On Lok” (Cantonese for peaceful abode) expanded these provisions, thereby creating a global approach to managing patient cases, which included offering housing, a full range of medical and social services, and therapies.
On Lok continued to succeed and grow in the 1970s, and by the 1980s On Loc
had received waivers from Medicare and Medicaid to pilot a new nancing
system that allowed the PACE programs to provide full medical services for a
xed monthly payment for each enrollee in the program [3]. In 1986, federal
legislation allowed for other PACE sites and in 1997, PACE received perma-
nent Medicare and Medicaid provider status under the Balanced Budget Act.
Alexian Brothers Community Services in St. Louis became the rst PACE site
to become a permanently recognized part of the Medicare and Medicaid pro-
grams. When the Federal Interim Regulation for PACE was published in 1999
there were 30 programs in 19 states. PACE organizations became subject to
both Federal and State regulation and surveys in a manner similar to those of
long-term care facilities.
PACE expansion to rural markets was initiated by a 2005 Decit Reduction Act with $7.5 million in funding. There are currently over 137 PACE programs in 31 states with more than 53,000 enrollees.
The National PACE Association (NPA) was founded in 1994 to support PACE programs. NPA provides education resources, communication forums, and collects benchmarking data to compare participant characteristics and service delivery across sites. NPA works closely with members of Congress, senior administration ofcials, and state policy-makers to educate and to promote a reimbursement and regulatory environment that enables PACE programs to provide high-quality, indi­vidualized, and innovative care. The NPA Primary Care Committee develops resources to assist PACE clinicians, serves as a clinical resource to the NPA Board of Directors, and promotes PACE to the wider medical community.
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Financing
PACE offers an innovative nancing model that integrates capitated Medicare and Medicaid dollars per enrollee. Once enrolled, PACE becomes the participant’s sole source of Medicare- and Medicaid-covered services, including coverage of medications. Most PACE participants are dually eligible, i.e., have both Medicare and Medicaid, but do have the option to pay privately if they do not. Medicare rates are calculated for each participant using a risk-adjusted payment methodol­ogy similar to Medicare Advantage plans. Medicaid rates are negotiated between each PACE organization and the state agency administering the Medicaid pro­gram. PACE organizations assume all nancial risk for delivering all healthcare services that would normally be covered under Medicare Parts A, B, D and Medicaid. PACE programs are considered Medicare Advantage Programs and are funded under Medicare Part C.PACE is in a unique position as both payor and provider of services that allows for payment exibility, creativity, and innovation. In 2015 the US Secretary of the Department of Health and Human Services autho­rized for-prot entities to also operate PACE with the goal of reaching more peo­ple. This is contingent on their ability to demonstrate that they can provide care that is similar to nonprot PACE with regard to access to care, quality of care, and cost-effectiveness [4].
Outcomes
Although there are limited outcome studies on PACE, the results are generally positive: PACE has been shown to improve functional status and quality of life, and decrease mortality [5–7]. Findings also suggest that the very old (80–90years), those living alone, using ambulation aids, cognitively impaired, and requiring assistance to perform instrumental activities of daily living (IADLs) benet the most from a noninstitutional long-term care approach such as PACE [8].
Rates of hospitalization, readmission, and potentially avoidable hospitaliza­tion (PAH) are lower for PACE enrollees than for comparable Medicaid nursing home residents [7, 9, 10–12]. The variation in study results across PACE sites reects their heterogeneity in case mix, longevity, and experience of the interdis­ciplinary team (IDT). The programs availability of transitional housing, con­tracts, and agreements with local hospitals and skilled nursing facilities, as well as the local medical culture also caused the programs results to vary [7, 11 12]. In the PACE community an adage frequently used to describe the diversity of the programs is, “if you have seen one PACE program, you have seen one PACE program.”
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V. Sellers and L. Trice
A Day at thePACE Day Health Center (DHC)
The IDT
• Primary care provider (may be a Physician or Physician Assistant or Nurse
Practitioner as dened by state laws with regard to oversight, practice authority,
and prescriptive authority)
• Registered nurse
• Master’s-level social worker
• Physical therapist
• Occupational therapist
• Recreational therapist or activities coordinator
• Dietician
• PACE center manager
• Home care coordinator
• Personal care attendant or his or her representative
• Driver or his or her representative
Case Scenario
Like other PACE enrollees, Anna enjoys attending the DHC an average of three times a week. Her home health aide (HHA) arrives at Anna’s home early to prepare Anna for the day. Anna’s daughter welcomes the aide into their small apartment. Anna depends on PACE HHAs for her daily personal care since a stroke left her wheelchair bound. Bathed and dressed, Anna waits in the living room for the PACE driver to pick her up for the trip to the DHC.Meanwhile in the kitchen, her daughter shares a list of concerns with the aide, which include nancial and medi­cal, as well as equipment and supply issues for her mother. The aide assures her daughter that everything will be addressed at the IDT meeting later in the morning. Her driver arrives to transport Anna to the DHC.A PACE driver for many years, he is very familiar with all the people on his route and Anna greets him like an old friend.
When Anna enters the DHC, the staff greets her, while giving her a nametag. Her arrival time is entered into the electronic medical record, alerting clinical staff that plans to see her during the day. The DHC serves as the main medical center as well as the social services base for PACE participants. There is a full schedule of recreational activities that Anna may attend but she rst heads for the therapy department. She had completed skilled therapy after a stroke 2years ago, but like many PACE participants, benets from an ongoing restorative therapy program.
Meanwhile, Anna’s IDT is meeting in a conference room nearby. The IDT is responsible for the initial assessment, periodic reassessment, plan of care, and coor­dination of 24 h care delivery as written in the Code of Federal Regulation (42 CFR:460.104). Medical care is coordinated by the PACE IDT assigned to each par­ticipant. The IDT’s members include physicians, nurse practitioners, behavioral health specialists, nurses, social workers, therapists, van drivers, aides, and other staff. This group meets regularly as the status of a PACE participant evolves.
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The HHA has reported Anna’s daughter’s concerns to the home care coordinator, to be discussed at the IDT meeting. Problems with increased knee pain, questions about a new medication, issues with a defective wheelchair and difculties paying the rent are all discussed. Agreeing to a plan, IDT members will address these issues and concerns in the next few days.
Anna then arrives at the PACE clinic for an acute visit with her PACE primary care provider (PCP) who routinely sees Anna every 3months alternating between reassessment and wellness visits. Because the clinic is physically part of the DHC, acute visits are exible and frequent. Frontline staff, HHAs, and drivers are often the “eyes and ears” of a PACE program, often identifying changes in condition well ahead of clinic staff. The PCP was informed about Anna’s new onset of left knee pain during the IDT meeting, that her daughter has noticed a decrease in her mobil­ity and that the therapy staff also noticed decreased range of motion during the morning restorative exercises. After ordering conservative treatment measures, the physician reassures Anna she’ll see her again on a subsequent DHC visit.
Working at a PACE is a “dream job” for the PCP.With a small patient panel, typi­cally 100 or less, there is the opportunity to manage complex social and medical conditions of each enrollee and to see positive outcomes.
Anna’s nurse, telephones to update her daughter, reassures her that her mother’s vital signs and weight are stable, answers questions about any new medication, and explains the plan of care for her mother’s knee condition. Her occupational therapist has ordered a new part to x her wheelchair and the social worker will schedule a meeting with her landlord.
During the next month at the DHC, Anna has the opportunity to see several PACE in-house specialists from podiatry, optometry, dentistry, and behavioral health.* (In-house services vary from center to center.) PACE also schedules and provides transportation for any other specialist appointments approved by the IDT. Several times a year PACE admits Anna to a contracted nursing home for respite allowing her daughter to visit family in another state. Should Anna ever need a hospital or skilled nursing facility (SNF) stay, PACE clinical staff will continue to follow her at the SNF with the IDT authorizing and overseeing all care.
In the late afternoon, Anna leaves the DHC for her trip home. The driver will deliver all her medications, frozen meals, and incontinence products when he drops her off. Anna knows there is a PACE nurse and provider on call 24/7 should any issues arise at home during the night or on the weekends.
Tired but happy, Anna is already looking forward to her next DHC visit!
In 2020 PACE programs throughout the country were faced with the COVID-19 pandemic. PACE programs showed success in mounting a COVID-19 response that upheld safety, promoted the physical and mental well-being of participants, and responded to the needs of family caregivers, while facing many challenges that required major changes in care provision. Administrators in a North Carolina study felt that, after the pandemic, the PACE service model is likely to remain more home­based and less reliant on the day center than in the past. As a result, PACE may have changed for the better and be well-positioned to play an expanded role in our evolv­ing long-term care system [13].
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V. Sellers and L. Trice
PACE Model Practice
Beginning in 2006, the NPA Primary Care Committee began developing Model Practices as guides for key chronic conditions often seen in PACE participants.
These model practices direct care along one of three pathways according to the directives and priorities of each participant: achieving longevity, maintaining func- tion, or receiving palliative care [14]. Current Model Practices include the following:
• Atrial Fibrillation (2018)
• Diabetes Mellitus (revised 2014)
• Dementia (2014)
• Coronary Artery Disease (2020)
• Chronic Heart Failure (revised 2018)
• Chronic Kidney Disease (revised 2016)
• Chronic Obstructive Pulmonary Disease (2013)
• Preventive Care Guideline (2010)
NPA encourages the use of these model practices. NPA members may obtain the documents at Members Only/Primary Care Resources/Model Practices. Nonmember clinicians or organizations may not use, reproduce, or modify the model practices without the expressed written consent of the National PACE Association. To obtain permission, inquire at email info@npaonline.org.
Role oftheMedical Director inPACE
My inspiration and continued passion for geriatric healthcare are a direct result of a most challenging but rewarding position I held as a PACE Medical Director.
42CFR:460.60 The organization must employ a medical director who is responsible for the delivery of participant care, for clinical outcomes, and for the implementation, as well as oversight, of the quality assessment, and performance program.
A PACE Medical Director operates as both a director of diverse clinical services and an administrator of a health plan. The need to move from a provider to a payor role during the work day can be very challenging that includes reviewing and enroll­ees’ charts and nancial reports. Medical Directors who come to PACE with a long­term care background usually have a good understanding of federal and state regulatory compliance while those with a primary care practice background often better understand stafng and balance sheet issues.
Medical Directors must assure that participants receive quality geriatric care in every setting including the PACE clinic, hospital, SNF, and home. Since PACE pro­viders often provide all these direct services, the Medical Director has the opportu­nity to closely supervise all the clinical care the participants receive while monitoring the quality of contracted provider services. While clinical responsibilities are key,
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the Medical Director must also work closely with the Site manager and other admin­istrative staff to manage the nancial risk of the program and plan for expansion of the program.
Although PACE sites endeavor to recruit geriatricians for both the Medical Director and Primary Care Physician (PCP) roles, there is not always a supply to meet the need. Finding practitioners that have a passion for elderly care is always the priority. The typical PACE program is small, with an average of 300 participants; so many Medical Directors also function as the PCP in addition to their administrative duties. Recruiting, training, and retaining PCPs are key responsibilities. The PACE PCP must be able to care for medically complex elderly using sound geriatric medi­cine principles. Working collaboratively as an IDT member is often a new experi­ence for a PACE PCP and usually requires 6months to become procient in the role. Many PACE sites also successfully use nonphysician providers such as nurse prac­titioners and physician assistants to serve as PCP and be a member of the IDT.
The Medical Director must also recruit and contract with a provider network that include specialists, hospitals, SNFs, pharmacy, and all ancillary services such as home care and durable medical equipment suppliers. While the program director will oversee and maintain contracts with each network member, the Medical Director must ensure that the network is educated about PACE and provides quality care.
Oversight of the Quality Assessment and Performance Improvement (QAPI) plan includes making sure that utilization of services, caregiver and participant sat­isfaction, safety, and clinical outcome measures are addressed. Similar to the func­tions of a nursing home quality committee, wound care, infections, and falls are routinely reviewed. Additional QAPI responsibilities include oversight of staff competency and tracking participant grievances.
There is great opportunity for the Medical Director to educate, mentor, and par­ticipate in research. PACE sites often become centers of geriatric excellence for sponsoring healthcare organization, with fellows, residents, medical students, and nursing students routinely rotating with PACE clinical staff.
The Primary Care Committee of the National PACE Association (NPA) provides excellent training resources for all Medical Directors regardless of experience level or background. Education sessions are offered during the summer and fall. NPA conferences and online resources are available for NPA member Medical Directors on the NPA website.
PACE intheNursing Home
Although the goal of PACE is to care for nursing home eligible people in the com­munity, about 10% of PACE participants require skilled or custodial nursing care. Like all other contracted services, PACE sites must ensure that contracted nursing facilities are educated about PACE and provide quality care. Ideally, PACE sites contract with an adequate number of nursing homes to be able to offer enough geo­graphic choice to meet participant and family preferences. PACE and nursing
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V. Sellers and L. Trice
facility administrative and clinical teams need to collaborate to ensure that docu­mentation and care plans are integrated. It is helpful to attend the Quality Assurance meetings at all contracted nursing facilities, as well as communicating frequently with the facility administrator, medical director, and director of nursing. CMS requires a comprehensive medical record at the PACE site even if the participant resides in a nursing facility.
The Future ofPACE
Operational challenges have limited growth for PACE despite its attractive features [15]. Signicant human and nancial resources are required to run what is essen­tially a small health plan. Substantial “back-ofce” overhead costs to process Part A and B claims as well as Part D data requirements and federal and state reporting requirements mean less dollars for patient care [16]. Hiring qualied staff especially primary care physicians and geriatricians can be challenging.
Expanding PACE organizations is often limited by federal regulation that has not kept up with modern innovations [17]. NPA is working with Congress to support more operational exibility, growth, and innovation. Issues to explore and address include expansion of service areas, revision of the age and HF eligibility require­ment, utilization of alternative care settings, and unbundling of services.
Pearls for the Practitioner
• Nursing home eligible participants that are age 55 or older can continue living in
their homes with comprehensive services through PACE.
• PACE is a unique model that delivers a full continuum of care.
• With capitated Medicare and Medicaid payments, PACE serves as a model for
value-based care and payment innovation.
Websites
• National PACE Association. www.npaonline.org.
• Medicare.gov. http://www.medicare.gov/your- medicare- costs/help- paying-
costs/pace/pace.html.
• Medicaid.gov. http://www.medicaid.gov/Medicaid- CHIP- Program- Information/
By- Topics/Long- Term- Services- and- Supports/Integrating- Care/Program- of-
All- Inclusive- Care- for- the- Elderly- PACE/Program- of- All- Inclusive- Care- for-
the- Elderly- PACE.html.
References
1. Trice L.PACE: a model for providing comprehensive healthcare for frail elders. Generations. 2006:90–2.
2. National PACE Association. www.npaonline.org.
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3. Eng C, Pedulla J, Eleazer GP, McCann R, Fox N.Program of All-inclusive care for the Elderly (PACE): an innovative model of integrated geriatric care and nancing. J Am Geriatric Soc. 1997;45:223–32.
4. Gonzalez L.A focus on the Program of All-Inclusive Care of the Elderly (PACE). J Aging Soc Policy. 2017;29(5):475–90.
5. White AJ, Abel Y, Kidder D.Evaluation of the program of all-inclusive care for the elderly (PACE) demonstration. A comparison of the PACE capitation rates to projected costs in the rst year of enrollment. Baltimore: Abt Associates; 2000.
6. Mancuso D, Yamashiro G, Filver B.PACE an evaluation. Olympia: Department of Social and Health Services, Research and Data Analysis Division; 2005.
7. Weiland D, Boland R, Baskins J, Kinosian B. Five year survival in PACE compared with alternative institutional and home and community based care. J Gerontol A Biol Sci Med Sci. 2010;65(7):721–6.
8. Branch LG, Coulam RF, Zimmerman YA.The PACE evaluation: initial ndings. Gerontologist. 1995;35:349–59.
9. Chatterji P, Burstein NR, Kidder D, White AJ.Evaluations of the Program of All-Inclusive Care for the Elderly (PACE)—demonstration the impact of PACE on participant outcomes. Boston: Abt Associates; 2003.
10. Meret-Hanke LA.Effects of the Program of All-Inclusive Care of the Elderly on hospital use. Gerontologist. 2011;51:774–85.
11. Beauchamp J, Cheh V, Schmitz R, Kemper R, Hall J.The effects of the program of all- inclusive care for the elderly (PACE) on quality. Princeton: Mathematica Policy Research; 2008.
12. Segelman M, Szydlowski J, Kinosian B, Mcnabney M, etal. Hospitalization in the Program of All-Inclusive Care for the Elderly. J Am Geriatric Soc. 2014;62:320–4.
13. Schamp RO.A day in the life of a PACE medical director. Caring for the Ages. 2011;
14. Aggarwal N, Sloane PD, Zimmerman S, Ward K, Horsford C.Impact of Covid-19 on structure and function of Program of All-Inclusive Care for the Elderly sites in North Carolina. J Am Med Dir Assoc. 2022;23:1109–13.
15. Boult C, Wieland DG.Comprehensive primary care for older patients with multiple chronic conditions “Nobody Rushes You Through”. J Am Med Assoc. 2010;304:1936–43.
16. Hirth V, Baskins J, Dever-Bumba M.Program of All-Inclusive Care (PACE): past, present, and future. J Am Med Dir Assoc. 2009;10:155–60.
17. Bloom S.PACE has shown path to improved elder care. Modern Healthcare. 2014.
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Department ofVeterans Affairs Options
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forLong-Term Care
DeborahWay
Introduction
The Department of Veterans Affairs (VA) has developed several options for long­term care from traditional institutional care to innovative programs for community­based long-term and post-acute care. Similar to the triple aims of the Centers for Medicare and Medicaid Services, the VA is focused on providing cost-effective care using community-based services aimed at reducing hospitalizations and preventing institutionalization. These VA services include Hospital in Home, Home-Based Primary Care, Clinical Video Telehealth (CVT), Telehealth, and Homemaker Home Health Aide Care. End-of-life care including hospice may be available to Veterans based on clinical need. Also, Veterans may receive nursing facility (NF) care based on military service-connected status, level of disability, and income requirements. This would be available either at an inpatient VA facility called a Community Living Center (CLC) or at a VA contracted nursing facility.
D. Way (*) Palliative Care Services, Corporal Michael J.Crescenz VA Medical Center, Philadelphia, PA, USA
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2023 P. Winn et al. (eds.), Post-Acute and Long-Term Care Medicine, Current Clinical Practice, https://doi.org/10.1007/978-3-031-28628-5_5
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