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14 Teamwork andCommunication Simulation toImprove Safety intheOR
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241
[61]. By virtue of a shared experience, barriers to communication among team
members break down. Rehearsing working together and recognizing one another’s
contributions in a simulation environment translates readily into clinical practice.
Indeed, studies in obstetrics and elsewhere have shown improved objective team
performance following multidisciplinary simulation [59].
The acquisition and practice of technical skills in the perioperative environment
come with inherent procedural risks. Surgical personnel, and anesthesia providers
and nurses each have opportunities to improve their skills in the simulation laboratory prior to and in parallel to clinical practice. As mentioned previously, simulation
studies have shown improvement in both open and laparoscopic surgical skills by
surgical trainees [37, 38]. Anesthesia medical students and residents improve their
advanced airway management skills using both hands-on and computerized simulation [34, 36]. Novice and veteran scrub nurses have benetted from a virtual reality
simulator to improve procedural skills [73]. Perfusionists may utilize simulation
software to improve technical skills related to volume management, vasopressor
titration, and warming/cooling kinetics [74].
Simulation can also be used for assessment of performance at all levels of experience. This has a clear patient safety relationship by ensuring competence of trainees, continuing competence of providers at intervals along their career, and for
re-entry of providers who have left practice for various reasons and now wish to
return. Assessment of performance itself is a complex topic. Simulation-based
assessments have been examined for many years [75, 76]. Developing an assessment that is psychometrically robust, appropriately realistic and salient, and practical to implement is challenging. Recent studies have demonstrated that such
simulations can be employed, but that many repeat scenarios are required to ensure
test reliability [77]. Still, as noted earlier, simulation-based, high-stakes (passing
required to obtain a license or to practice) are now used at some stage of training or
practice for most perioperative healthcare providers.
Another less widely used application of simulation in healthcare is as a part of
root cause analysis (RCA) or a failure mode and effect analysis (FMEA). [78] RCA
and FMEA are processes adapted from other industries. RCA is now applied widely
in healthcare to learn about the causes of adverse events. More recently, another A,
for action, has been added (RCA2) to focus the process on creating interventions
that will at least reduce, if not eliminate, the occurrence of future events that are
similar to the one being studied [79, 80]. RCA is now widely practiced in healthcare. FMEA is less widely employed.
There are various structured guidelines for conducting an RCA.The general idea
is straightforward: Assemble a team of appropriately experienced people, conduct
interviews with the people involved in the event, plot out the elements of the event
(using one or more of various tools, for example, owcharting, shbone diagram,
asking “5 whys”), consider various ways in which it could have been prevented,
suggest and take action to implement specic interventions, and then follow through
to ensure changes have been made for the positive. Simulation has great potential
utility as part of the RCA2 process, but it is now only rarely utilized in healthcare for
this purpose [81].

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On the surface, using simulation to investigate an event is not complicated. A
reenactment of the event can be created in an existing simulation facility or in situ.
Ideally, the actual cast of participants in the event would be assembled. They would
previously have been prepared and given assurance of condentiality and psychological safety. They would discuss antecedent factors and then step through, reenact,
the events that actually took place, pausing to discuss their various views on what
happened. Reenactment may be video recorded for re-analysis. Ideally, this process
would reveal aspects of the causes and, hopefully, future prevention of the event that
otherwise would not be discovered by the normal process.
In reality, this process is not so simple. Having the original team reenact the
event together could cause psychological harm and exacerbate any conict about
what happened or placing blame. The possibility of this must be considered and
explored before conducting the reenactment. The logistics and scheduling of people
and place to conduct a reenactment can be challenging. Facilitating such an event
requires skill and insight of the investigation leader and team. And, the time and
expense of this additional process can be substantial. Thus, it should only be done
when the normal process is not likely sufcient to intensify critical causes that could
add to the prevention strategy or tactics.
Failure mode and effect analysis (FMEA) is similar to RCA but is applied before
potential events, preferably before any new patient care process is implemented. In
FMEA, the new process is mapped out, for example, in a ow chart of the steps, and
potential failure points are identied, with each point being assigned an estimated
value for its likelihood of occurrence and potential severity of outcome. The team
will then work on ameliorating those potential failure modes that are of highest
priority.
Similar to an RCA, simulation can be—but to date is rarely—used to test out
processes, including to identify what are called “latent safety threats” [62, 82]. So
doing almost invariably identies potential failure modes that were not identied in
the pseudo-simulation conducted only with the imagination of the process designers, even when actual clinicians are involved. Like RCA, FMEA requires time and
money and can delay implementation of a new process. So, it should be used selectively. And it can be used for existing processes that are known to have failure
modes. This has been demonstrated successfully in labor and delivery [83].
Simulation is also used to train in the use of RCA and could be used for FMEA
training as well [84].
J. L. Sparling and J. B. Cooper
Measuring Success
Simulation programs have been evaluated in a number of ways; these metrics
largely fall into process metrics, outcomes metrics, and balance metrics [85].
Process metrics measure whether the simulation program is proceeding as
planned. This could be a measure of how many clinicians have participated in a
given program. Outcome metrics assess the impact of a given simulation program. For example, simulation for technical skills can be evaluated with a preand post-simulation standardized assessment; however, these assessment tools

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should be validated and have high inter-rater reliability. In addition to these
objective measures, participants are often asked to rate their condence with
specic scenarios or skills before versus after a simulation. Finally, the ultimate
outcome of simulation is an improvement in patient safety, so measures could
include a reduction in adverse events or objective measures of improved teamwork during actual crises. Balance metrics assess whether an improvement in
one part of the system causes new problems in another area of the system. For
simulation, balance metrics may look at the cost effectiveness of implementing a
new program or may measure time spent away from the operating room or other
educational endeavors.
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Implementation
Implementation of a medical simulation program requires leadership and structural
elements to be put into place. Kotter’s 8-Step Process for Leading Change can be
used as a model for implementing change, as in developing a new simulation program [86]. One of the rst steps entails the building of a “guiding coalition” which
translates to developing a multidisciplinary team of invested clinicians across different disciplines and specialties to lead the implementation efforts. It is important in
this coalition to have the commitment of senior leadership to have the power to
dedicate resources, as well as the political capital to inspire others to “buy-in” to the
simulation program. While some types of simulation may be implemented with little upfront capital costs, the time commitment is warranted in all scenarios, and
senior leadership must invest in this to demonstrate institutional support for the
program. Capital investment may be required in other types of simulation, from
building or adapting a dedicated facility to the purchase of simulator mannequins
and other equipment. Retired or expired clinical equipment often can be utilized to
minimize the cost of implementation and reduce clinical waste.
Building a simulation facility is the relatively easier part of building an effective
program. Operations, instructor, and other personnel must be selected and trained to
run and facilitate simulations. The process and issues in hiring and training operations staff is not dissimilar to other types of hospital or healthcare educational
school programs. Identifying and training instructors usually presents a greater
challenge. Clinical acumen and educational skills are required, as they are for any
healthcare professional educator. Simulation-based education has some unique
aspects that make it more difcult to attract and sufciently train educators to use
simulation effectively. Much of simulation-based training calls for creating a nonthreatening environment, presenting students with direct, objective evidence of their
performance, and doing so in the presence of their colleagues. Furthermore, since
simulation often requires a commitment, sometimes unpaid or less highly paid than
clinical work, attracting clinicians to work in a simulation environment can be difcult. And not all are well suited to doing it.
Fortunately, numerous training courses exist for simulation educators at all levels of experience and directed to the various types of healthcare simulation; these
are detailed below. Ongoing commitment by the institution requires that

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participants have dedicated time away from clinical care to engage in simulation in
a focused fashion—this may form an element of both upfront training and ongoing
certication. Finally, metrics, including those above, must be tracked over time to
ensure ongoing adherence to the program and quality of the simulations delivered.
J. L. Sparling and J. B. Cooper
Role ofSimulation inHealthcare Regulation
With the growing body of evidence for the success of simulation in improving
patient safety, it is natural for simulation to become incorporated into regulatory and
certication requirements for healthcare providers [87]. Physicians in both general
surgical and anesthesiology training are required to complete simulation exercises
in order to become board-eligible. The American College of Surgeons (ACS)
requires surgery residents to complete the Resident Skills Curriculum, which
includes simulations to teach Core Surgical Skills (16 modules), Advanced
Procedures (15 modules), and Team-Based Skills (10 modules) [88]. The American
Board of Anesthesiology (ABA) requires simulation activities for both initial certication and maintenance of certication. The initial certication requires completion of an Objective Structured Clinical Exam (OSCE) with standardized patient
actors and simulated technical skills. Simulation for MOCA® (Maintenance of
Certication in Anesthesiology) is only optional but offers 3h of credit for each
hour of participation, which is an incentive, versus some other options for attaining
the required points every 5years [89, 90]. The MOCA® simulation only requires
participation; there is no assessment of performance. Additional points can be
claimed for providing a self-determined performance improvement plan and reporting back about the progress in achieving it.
Further, malpractice insurers may provide incentives for providers to participate
in team-based simulation for the purpose of patient safety [87, 91]. CRICO, the
malpractice insurance program for all Harvard Medical School-afliated hospitals
and physicians, offers substantially lower malpractice insurance premiums for anesthesiologists, surgeons, and obstetricians who participate in a program that includes
multidisciplinary, team-based high-realism simulations that focus on communication, assertiveness, and the use of the World Health Organization surgical safety
checklist. Each simulation involves at least one attending surgeon, one attending
anesthesiologist, and one operating room nurse [63].
Current Status ofSimulation inPerioperative Care
Simulation is increasingly being used for both task and team training worldwide, and
the number of medical simulation centers is growing. The Society for Simulation in
Healthcare (SSH), established in 2004, is an international organization of physicians,
nurses, allied health personnel, researchers, and educators dedicated to the use of
simulation to improve performance and reduce errors in healthcare [1]. The SSH has
certication for individuals and for simulation programs. For individuals, certication

14 Teamwork andCommunication Simulation toImprove Safety intheOR
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allows for specializing either in simulation education, for which there are different
levels of certication, or in operations. Certication of various types is available for
simulation programs, an opportunity to evaluate and build on the program’s outcomes,
research, education, and systems integration. The SSH website lists 493 centers in the
United States alone, and more than 600 worldwide. More than 2000 individuals have
completed certication and more than 100 programs have been accredited [92].
Several other organizations also support simulation in healthcare, including the
Association for Simulated Practice in Healthcare (ASPiH), the Association of
Standardized Patient Educators (ASPE), the International Nursing Association for
Clinical Simulation (INACSL), and the International Pediatric Simulation Society
(IPSS) [93–96].
The American Society of Anesthesiologists (ASA) has a Simulation Education
Network (SEN), which offers endorsement for programs seeking to teach courses
for Maintenance of Certication in Anesthesiology® (MOCA®; an optional element
of the required Part IV recertication), hosts an annual simulation summit, and has
other initiatives and programs to foster simulation in that specialty [97]. Similarly,
the American College of Surgeons (ACS) founded the Accredited Education
Institutes (AEIs) with the goal of educating and training surgeons and trainees using
simulation [97, 98]. The ACS-AEI offers accreditation of surgical education programs that use simulation and hosts an annual Surgical Simulation Summit. The
ACS-AEI and the ASA-SEN had their rst joint meeting in 2020, and meet annually. In 2023, their focus was specically on using simulation to improve quality
and safety.
Simulation instructor training is widely available, through both in-person courses
and online programs [99]. Through programs like these, instructors gain valuable
skills in creating safe learning environments, teaching teamwork skills and critical
thinking, debrieng, developing simulation scenarios, and in implementing simulation programs at their own institution. Participation and ongoing practice in simulation facilitation and teaching can lead to certication as a Certied Healthcare
Simulator Educator (CHSE) through the Society for Simulation in Healthcare
(SSH), as above. Certication requires an application including a condential
assessment of the candidates’ performance, and completion of a structured, computerized examination [100].
245
Conclusion
In the future, we expect simulation to grow in the perioperative eld, fueled by
enthusiasm and demands for improved healthcare safety from the public, government payors, accrediting organizations, and others. Ideally, not only will we reach a
point where all healthcare providers train and certify prior to entering clinical practice, but simulation will also likely become “embedded in the fabric of care.” [69]
Simulation will be embraced by clinical educators and practicing clinicians and will
increasingly become a component of certication and accreditation. We will

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J. L. Sparling and J. B. Cooper
regularly train for teamwork, focusing not on individual performance, but on cohesive function as a team.
As simulation becomes further integrated into healthcare, we expect the literature base to support its ongoing use. In the meantime, we rely on the growing evidence referenced in this chapter to inform the propagation of simulation, as well as
the high face-value validity.
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