Note: here are some more samples how to reply to a request favourably:

•I am happy to be of help/assistance to you. I am pleased that I can offer you this help.

•If I can be of any further help please do not hesitate to contact me/to let me know at once.

•If you require further information on ..., I will be happy to help you .... The only help/advice that I can offer/give you is... . I am glad that I can help you in this matter. I hope this advice is of (great) help to you.

•I wish to assure you that such an exchange of publications will be to the mutual benefit of natural science research.

•As for your request, let me assure you that when the book comes off the press, I will be delighted to send you a copy.

Task 3

Write a letter in which you:

a)acknowledge the receipt of the letter of (date);

b)respond to the request in a favourable way;

c)offer your help if it is needed in the future;

d)read the samples and note how to give an unfavourable reply to a

request.

Letter 1

Dear Dr....,

In reply to your letter of May 15 I am very sorry to inform you that I can be of little help to you as there are no samples available in our laboratory at present.

Again, I wish to express my regret. Yours sincerely,

Name

Letter 2

Dear Sirs,

We are very grateful to you for sending us your catalogue and price list for laboratory equipment.

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