Гостиничное дело. Практикум

Beach. Nowadays they are more often included in resort hotels so that the people who attend conventions there can there can combine business with pleasure.

(by E. J. Hall)

TEXT 2

Render the following text into English:

HILTON ON PARK LANE

Построенный в 1963 г. отель гордится своей фешенебельностью и местоположением на престижной Парк Лейн в сердце района Мэйфер. Окна гостиницы выходят на Гайд-парк, а за несколько минут вы можете дойти до Кингсбридж, Оксфорд и Риджент стрит, которые славятся своими магазинами. Соседство с известными театрами Вест Энда гарантирует приятный досуг после напряженного дня.

В отеле имеются 53 апартамента класса полулюкс и люкс, которые предоставляют высочайший стандарт комфортабельности и утонченности обстановки. Из окон открывается вид на Сити, Букингемский дворец и Вестминстерское Аббатство.

Отель располагает 446 номерами. В номерах — ванна, кондиционер, телефон, телевизор, фен, радио и мини бар. Кроме того в отеле 3 ресторана и изысканной европейской кухней, 4 бара, бизнес-центра, клубная комната, большой танцевальный зал и 12 конференц-залов, театральная и цветочный магазин, парикмахерская и салон красоты, магазины и автостоянка.

Адрес отеля: 22 Park Lane London W1Y 4BE, Тел: 44-0171-493 8000.

Метро: Гайд Парк, Пикадилли.

TEXT WORK

1. Phonetic Drill. Transcribe and pronounce correctly:

Recreational, particularly, advertisement, horseback riding, signature, cocktail lounge, exhibit, isolated, casino, restaurant.

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2.Find English equivalents in the text and use them in the sentences of your own.

1)условия для отдыха;

2)выставочный комплекс;

3)условия и оборудование для проведения конференций;

4)быстро развивающийся курорт;

5)сочетать дела и отдых;

6)направление;

7)реальный доход;

8)питание;

9)обслуживание в номере;

10)законный бизнес;

11)катание на лошадях;

12)отдых на свежем воздухе;

13)развлекать гостей;

14)скорее дополнительный, чем основной доход;

15)более быстрая и дешевая еда;

16)закусочная;

17)бар, расположенный у бассейна;

18)специальные услуги для деловых людей;

19)доступ в Интернет;

20)нотариус;

21)факсимильный аппарат;

22)заверять подписи.

3.Give the derivatives to the following words:

4. Match the words on the left with their definitions on the right:

1. resort

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2. to cater b) a place where people regularly go for holidays.

3. to gamble c) a place where people play cards or other games for money.

4. casino d) to provide and serve food and drink at a public or private party.

5. convention e) a group of people gathered together with a shared purpose.

DIALOGUE 1

Read and dramatize the dialog.

Sunny Tour are thinking of including the Marine Hotel in their list of Turkish hotels. Read and learn the dialogue and then write «n» next to the features which the hotel has now, and «p» next to the features which are planned:

Sunny Representive: So, you’ve got a swimming-pool and a restaurant. Any other facilities?

General manager: Not yet. But we’re going to try to negotiate a deal with the water sports club so that our guests can use their facilities. And we’re also going to build a poolside bar during the winter.

SR: Good idea. Now, let me see… you’ve got 120 rooms altogether, is that right?

GM: Yes, At the moment there are 120 rooms plus two suites, each with its own Jacuzzi and private bar. Our twins and doubles are divided into two categories. There are a number of rooms with garden view.

SR: What about family rooms?

GM: We have eleven family rooms. At the end of this season we’re going to start building an extension with thirty deluxe doubles.

SR: Mmm… I see. Are all the current rooms en suit?

GM: Yes. They’re all have got private bathrooms with bath and shower.

SR: Good. Are any of the rooms interconnecting?

GN: Yes. There are a number of interconnecting doubles on each floor. Twenty altogether.

SR: Right. Well perhaps we should go in and take a look at those rooms now. I think it’s going to rain!

GN: Yes. I think you’re right. Not a very good selling point!

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DIALOGUE 2 Learn the dialog.

Switchboard: Good morning. Marine Hotel. Caller: Good morning. Reservations, please.

SW: One moment, I’ll put you through.

Reservations: Reservations. Can I help you?

Caller: Yes, please. I’d like to book a single room for four nights from 15th August.

Reservations: Right. I’ll just check that… Yes, Madam. We can do it for you.

Caller: How much will that be?

Res: £65 per night, including full English breakfast.

Caller: That’s for a room with a bathroom?

Res: Yes, madam. All our rooms have private bathroom, colour television, radio, in-house video, telephone, and teaand coffeemaking facilities.

Caller: That’s fine.

Res: Could I have your name, please?

Caller: The booking’s for Mr White of Oliver Electronics, Paris.

Res: OK. That’s a single room for four nights from 15th August. Would you confirm that by FAX or telex, please?

Caller: Yes, I’ll do that. Mr White will probably arrive quite late. Can you hold the room until 10.00?

Res: Yes, of couse.

Caller: Thank you. Goodbye. Res: Goodbye.

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Unit 3. Hotels

WORD BANK

according to… — согласно...

amount — сумма

appropriate — подходящий, соответствующий

attendant — сопровождающее или обслуживающее лицо, сотрудник гостиницы, слуга

aware — знающий, осведомленный, сведущий awkward — неловкий, неуклюжий

confusion — путаница, недоразумение directions — инструкции, направление движения discretion — свобода действий, свобода выбора doubt — сомнение

driver — водитель expectations — ожидания

fall under… — подпадать под… fee — плата

generously — щедро

guidelines — руководящие принципы hair stylist — парикмахер, стилист hotel staff — все сотрудники гостиницы

housekeeping staff — сотрудники, убирающие в гостинице item — предмет

lacking — недостающий, отсутствующий maid — горничная

maintenance — поддержание в рабочем состоянии, текущий ремонт

manicurist — специалист по маникюру massage therapist — массажист missing — пропавший

obligated — обязанный, вынужденный

on the higher end — больше, выше, лучше, более передовой optional — необязательный

porter, bell staff — привратник, носильщик proper — правильный, должный, надлежащий

room service — обслуживание номера, подача напитков и еды в номер

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shuttle driver — водитель, отвозящий и привозящий из аэропорта

stand-out — замечательный, выдающийся, выделяющийся studies — исследования

swimming pool attendant — работник бассейна, спасатель to appreciate — ценить

to belong — принадлежать

to fix — чинить, ремонтировать

to float — плавать, покачиваться на поверхности to hail — звать

to hail a taxi — поймать, остановить, найти такси to inflate — наполнять воздухом

to retrieve — ставить на место

to share — делить, делиться, разделять to skip — пропускать

unconscious — бессознательный unless — если не

valet — камердинер, лакей, слуга, служащий гостиницы

Read the text and find out the meanings of the underlined words and phrases from the context.

TIPPING ETIQUETTE

Legend has it, the word «tip» itself came years ago from a pub owner who used the acronym on a box «To Insure Promptness». In that spirit, tipping should be thought of first and foremost as a reward for prompt and attentive service.

In reality, tipping etiquette has evolved into a secret subculture with hidden expectations that aren’t always well understood by travelers. Break the secret code behind tipping etiquette.

Keep Bills Handy For Tipping

Keep several one dollar bills handy in an accessible pocket. You don’t want to be digging for them when you’re juggling luggage. Keep the bills neatly folded in groups of one or two bills.

Know the Tipping Policy

Increasingly, higher-end hotels are instituting «no tipping policies» that include gratuities in the price of the room. Some, particu-

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larly resorts, are charging a daily fee that covers all gratuities. Ask when you book.

Tipping Etiquette Varies Worldwide

These tipping guidelines are for United States only. Expectations (and tipping amounts) can be quite a bit different in other countries. Check a travel guide for the particular country you will be visiting for the proper tipping etiquette.

From Charlyn Keating Chisholm

TEXT WORK

1.Pronounce correctly and transcribe. Consult the dictionary if necessary.

Etiquette, owner, thought, reward, subtle, throughout, however, concierge, acceptable, accessible, awkward, generously, gratuities, increasingly, discretion, obligated, required, severely.

2.Answer the questions.

1.Where does the word «tip» come from?

2.Why are tips given?

3.Who are tips given to?

4.When and where are tips required?

5.When is better to tip: up front, daily throughout your stay or at the end of your stay?

6.How much tips should you leave to whom?

7.What is inappropriate when tipping?

3. Read, translate, insert missing prepositions. Vocabulary:

advertisement = ad (short) — рекламное объявление circa — приблизительно, примерно

unique — уникальный

mansion — особняк, большой дом, дворец

grandeur — грандиозность, великолепие, роскошь, шедевр bygone — прошлый

chandelier — канделябр fireplace — камин

molding — лепнина, барельеф

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down — пух

craftsmanship — искусство, мастерство, умение throughout — повсюду, через весь… neighborhood — окрестности, район

whisk — быстрое движение, быстро увозить vibrant — живой, энергичный

proximity — близость, соседство, сходство venue — место встречи

charm — очарование eclectic — эклектический access — доступ

VCR (video cassette recorder) — видеомагнитофон complimentary — включенный в обслуживание cordial — ликер

voicemail — автоответчик

TEXT 1

Read and retell the text.

SWANN HOUSE

THE MOST ROMANTIC INN THE WORLD

Swann House welcomes you … the American capital with nine uniquely decorated and well-appointed guestrooms and suites. Our circa 1883 mansion envelopes you … the grandeur … a bygone era while offering the modern conveniences necessary … today’s traveler. Crystal chandeliers, elaborately carved fireplaces and original plaster moldings reflect just a portion … the nineteenth century craftsmanship that can be seen throughout Swann House.

Situated 12 blocks … the White House, our location … the historic Dupont Circle neighborhood makes Swann House the ideal home base … your visit to Washington, DC. Just 4 blocks away you’ll find the Metro, our world-class subway system, ready to whisk you in … matter … minutes … the famous monuments and museums … our capital. Taxis are easily hailed offering yet another convenient mode … transportation. Dozens … restaurants and cafes are within walking distance allowing our guests to experience one … Washington’s most vibrant and beautiful neighborhoods.

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PRINCIPE DI SAVOIA HOTEL, MILAN

Rated № 1 in Milan

Piazza Della Repubblica 17, Milan, 20124 Italy

From $582.00/night

Located in Milan’s business center on the Piazza della Repubblica, the five-star, 399-room Principe di Savoia is highly regarded for its charm, elegance, and attentive service. On the premises are two restaurants, the five-star Ristorante Galleria serving typical Italian specialties, and Café Doney, an intimate setting where snacks, light meals and afternoon tea are served. There are also the Bar Giardino d`Inverno, a salon where guests can sip cocktails or coffee and listen to piano music. Guests are offered the use of an on-site fitness facility, indoor pool and health spa. Hotel services include complimentary car service, dry cleaning and laundry, 24-hour concierge, 24-hour room service, complimentary shoe shine, and nightly turndown.

TEXT 2

Read and translate the text from English into Russian.

THE WESTIN PALACE, MILAN

From $290.87/night

Comfortable luxurious meeting place for local socialites and business people. Inside the modern faсade, The Westin Palace welcomes its guests with a sumptuous lobby that leads to exquisite accommodations appointed with 19th century antiques and elegant bathrooms in pink.

Located only minutes from the Duomo and the glass-domed Galleria Vittorio Emanuele in the heart of Milan, the 216-room Westin Palace offers discreet, attentive service in a setting that combines Renaissance opulence with modern amenity. On the premises are the Casanova Grill, serving Mediterranean inspired pastas, risottos, and seafood dishes, and Bar Campigli, which features live piano music nightly. Hotel services include a concierge, dry cleaning and laundry, and nightly turndown. The hotel also offers guests use of an on-site fitness facility.

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TEXT WORK

1. Phonetic Drill. Transcribe and pronounce correctly.

Guard, carriage, bustle, farewell, scarcely, engine, steward, to absorb, delicious, mysterious.

2.Give English equivalents to the following words and word combinations.

1)Прежде всего;

2)своевременное и внимательное обслуживание;

3)оставить чаевые;

4)утонченная взятка;

5)на протяжении всего путешествия;

6)храните банкноты аккуратно сложенными;

7)согласно этикету чаевых;

8)неловкая ситуация;

9)просить сдачу;

10)просто пропустите это;

11)более щедро;

12)привлекательные женщины;

13)внимательные мужчины;

14)чаевые включены в стоимость;

15)ежедневная плата;

16)спрашивайте, когда заказываете номер;

17)если вы сомневаетесь;

18)чаевые не обязательны;

19)по вашему желанию;

20)с одной стороны;

21)с другой стороны;

22)если не;

23)по крайней мере.

3.Make up word combinations and translate them.

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