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The Business PI Answer Key

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Answer key

7.2 Vocabulary Dealing with figures

2

1 b) 2 d) 3 i), g) 4 h) 5 c), j) 6 f) 7 a) 8 e)

3

10.25%

24.25%

32.1%

43.9%

5123,000

6183,000

718.4 billion

8750,000

90.7%

10195,000

11111

125

132.1 million

14315,000

15338,000

1657,000

1718–21

18£4.10

4

 

 

 

 

 

2 Ï

3 Ë

4 Ï

5 Í

6 È

7

 

8 Ï 9 Ó 10 Ë 11 Ó or Í 12 È

 

 

 

 

 

 

5

 

 

 

 

 

a) 2

b) 4

c) 8

d) 6

e) 5 f) 1

6

1B and D

2B and D

3A

4A and C

5B and D

6C

7B

8C

7

1positive

2negative for IT companies, positive for IT consumers

3positive for companies that manufacture small cars, negative for manufacturers of larger cars and the environment

4negative

5positive

6positive

7negative for borrowers but positive for the bank

8positive for employees, but negative for employers

7.3 Grammar will and won’t, be going to and first conditional

1

1‘ll

2will

3‘ll

4won’t

5‘ll

6‘ll

7‘ll/will

8won’t

9‘ll/will

10won’t

11won’t

2

 

 

1

 

‘m not going to

 

2

 

are going to

 

3

 

am I going to

 

4

 

not going to

 

 

 

 

3

 

 

1

d) 2 c) 3 a)

4 b) 5 g) 6 h) 7 f) 8 e)

4

1I’ll move to the Bahamas / rent out the villa, etc.

2We’ll get a loan / need a good business idea, etc.

3We’ll visit the West Coast, from L.A. to Las Vegas, and then travel along Route 66 to spend some time on the East Coast, etc.

4We’ll hire a famous band, etc.

5We’ll take our favourite book / music / a computer with Internet connection, etc.

6We’ll help survivors of a tsunami / help street kids in Brazil, etc.

5

1If more Chinese cars are produced, a) European car makers will benefit

from the factories that will be opened; b) steel prices will drop; c) CO2 emissions will increase.

2If the government closes the 12 nuclear stations, a) UK electricity prices will go up; b) the share price of alternative energy companies will increase; c) manufacturing costs in the UK will rocket.

3If this figure grows significantly, a) wages and salaries will need to increase; b) government spending will go up because of pensions; c) immigration to Germany will be encouraged.

7.4 Speaking Negotiations – making offers, agreeing deadlines

1

1a) think b) fall

2a) buy b) above

3a) share b) yet

4a) I b) telecom

2

11 a)

22 a)

33 b)

44 a)

3

1Sorry, but I ordered a glass of red wine. Sorry, but I ordered a glass of red wine.

2Mario doesn’t want to talk about the problem, Pete. Mario doesn’t want to talk about the problem, Pete.

3I don’t think their turnover will fall. I don’t think their turnover will fall.

4I didn’t ask you to finish the report by Friday. I didn’t ask you to finish the report by Friday.

4

 

 

 

1

get down

7

let’s say

2

as you know

8

we give you

3

negotiate

9

how about

4

if you drop

10

will you agree

5

can’t be done

11

have a deal

6

come back

12

let’s agree on

 

 

 

 

5

 

 

 

2

d) 3 c) 4 a)

5 h)

6 e) 7 g) 8 f)

7.5 Writing Describing figures

1

The line graph shows how (N Tech’s) share prices performed over the last year. Other types of graph include bar chart, pie chart and table.

2

1T

2F

3F

4T

3

1 d) 2 a) 3 b) 4 c) 5 f) 6 e)

4

1... because of the rise in sales of digital cameras.

2... as a result of the number of countries imposing smoking bans.

3... due to more people leading busier lives and having no time to cook.

4... because of higher oil prices which resulted in a significant rise in the cost of flight tickets.

7.6 Case study Trading stocks

1

1Advantages: possibility of a higher return on your investment than fixed interest rates would yield. Long-term shares always outperform inflation. Disadvantages: if the companies you have shares in don’t perform well or go bankrupt, you could lose a lot or all of your money. Have to invest time and effort reading the business press to find out what events could affect the share price and react accordingly.

2and 3 Students will have their own views on these questions.

2

 

 

CanGas Corp.

+ utilities are generally a safe investment

 

 

- gas reserves may run low or might run out altogether

Cyberchip Plc

+ computer sales are generally buoyant

 

 

- technology shares have sometimes been described as

 

 

volatile; there was a dot.com crash

Zero Emission Cars

+ German technology has an excellent reputation

 

 

- the market is not yet established for electronic

 

 

vehicles

Feijão Pretos SA

+ coffee is a popular drink worldwide

 

 

- coffee prices are falling

Genezap Inc.

+ there is a rise in awareness of genetically-modified

 

 

foods

 

 

- pressure groups may turn public opinion against GM

 

 

foods

11

Answer key

3

 

Opportunities

Threats

CanGas Corp.

Company is investing

Gas supplies will soon

 

money in developing larger

run out.

 

gas fields.

Environmental groups are

 

Share prices are high at the

angry at CanGas.

 

moment.

A fall in energy prices

 

 

would seriously affect

 

 

CanGas.

 

 

 

Cyberchip Plc

Recently announced a new

Developing a new plant

 

method of manufacturing

would be expensive.

 

that will reduce production

Some investors don’t have

 

costs.

confidence in the company.

 

 

FabPro has moved its

 

 

production to Seoul where

 

 

labour costs are lower.

 

 

 

Zero Emission

Seems to be a successful

Critics say the cars are too

Cars

company.

slow and too expensive.

 

High fuel prices mean that

 

 

their products are popular.

 

 

New rules on emissions

 

 

will help the company.

 

 

Developing a new battery

 

 

which will increase speed.

 

 

 

 

Feijão Pretos

Using different growers

Coffee prices have fallen.

SA

to reduce the risk of frost

 

 

damaging the coffee.

 

 

Hoping to expand into EU.

 

 

Good strategy of targeting

 

 

top end of the coffee

 

 

market.

 

 

Performed well last year.

 

 

 

 

Genezap

Turnover has increased

Demand for products is

Incorporated

over the last five years.

slowing in some areas.

 

 

Opposition to GM

 

 

products is growing in

 

 

some areas of the world.

 

 

 

8 Going global

8.1 About business Franchising

8.2 Vocabulary Setting up a franchise

1

2 d) 3 e) 4 a) 5 f) 6 c)

2

1a teashop

2Lisbon

3yes (and no)

3

1own boss

2run

3franchise

4fee

5training programme

6site

7rent

8lend

9borrowed

10equipment

11fittings

12turnover

4

1 c) 2 d) 3 a) 4 b) 5 h) 6 e) 7 f) 8 g)

5

1She is filling in the paperwork.

2They are equipping and fitting a shop.

3They are budgeting for expenses.

4They are trying to attract customers.

5He is attending a course.

6He is raising money.

6

Make: a profit, a phone call, a decision, an arrangement, a recommendation, an excuse.

Do: business, market research, somebody a favour, overtime, serious work, homework

Take: a break, a chance, a risk, an exam

7

1made

2taken

3did

4do

5made

6making

2

1Fred DeLuca is the CEO of Subway.

2Franchising fees are approximately 10,000.

3The first Subway franchise was a 40-minute drive from the first shop.

4There are Subway sandwich shops in more than 86 countries.

3

1F

2T

3F

4F

5T

6F

7T

4

1 b) 2 c) 3 d) 4 a) 5 g) 6 h) 7 f) 8 e)

5

1Franchises differ considerably. In some, for example, a uniform is mandatory; in others, there is a great deal of flexibility.

2Answers will vary.

3There are many good reasons for choosing a franchise: the risk of failure is a lot less if the company and the product are already well-established. The product has already been launched, tested and probably comes in a standardized version. However, many people would argue against choosing a franchise, mainly because you can lose a lot of autonomy. Some contracts could tie you in for a long time e.g. 20 years.

4Businesses where there is no standard product would be unlikely to work as a franchise, e.g. a consultancy company.

8.3 Grammar Past simple and present perfect

1

1since

2for

3since

4since

5for

6for

7since

2

1Have there been

2happened

3resigned

4did they make

5moved

6sold

7bought

8Has Siemens moved

9have taken over

10was

11has been

12have been

3

1How long has he been the European Agent for the franchise?

2How long have you had outlets in Asia?

3How long has Sue known the CEO of the American division?

4How long have they been in the oil business?

5How long have you had an agreement with them?

6How long have you seen this problem with the European market coming?

4

1opened

2has been

3took over

4has had

5announced

6has been

7closed, moved

8decided, has focused

12

Answer key

5

1847

Werner von Siemens establishes the Siemens and Halske

 

Construction Company in Berlin.

 

 

 

 

1870

The company constructs the Indo-European telegraph line

 

between London and Calcutta.

 

 

 

 

1879

Siemens presents the first electric railway at the Berlin Trade Fair.

 

 

 

 

1919

Siemens forms a joint venture with two other manufacturers of

 

light bulbs. The joint venture company is called Osram.

 

 

 

 

1924

The company installs the first automatic traffic lights in Berlin.

 

 

 

 

1939

Siemens starts producing the electron microscope.

 

 

 

 

1945

Reconstruction of the company begins. Over 80% of the

 

company’s assets were destroyed in WWII.

 

 

 

 

1953

Siemens develops a method to produce ultra-pure silicon and

 

enters the data processing industry.

 

 

 

 

1964

Construction of the world’s largest satellite communications

 

station in Bavaria, Germany begins.

 

 

 

 

1966

Siemens becomes a German public limited company, Siemens

 

AG.

 

 

 

 

1967

Siemens sets up the company Bosch-Siemens to produce

 

household appliances.

 

 

 

 

8.4 Speaking Presentations – handling questions

1

1b) Atlanta had 85,907, 423 passengers in 2005 Heathrow had 67,915,403 passengers in 2005 Beijing had 41,004,008 passengers in 2005

2b) The longest runway is at Edwards Airforce Base, USA

3c) Bangda, Tibet (15,548 feet above sea level)

4b) The Airbus 380 is the largest passenger plane. The Antonov 225 is the largest cargo plane.

5b) A Boeing 777-200LR Worldliner made the longest non-stop commercial flight from Hong Kong to London in 2005 (13,422 miles)

6a) KLM was founded in 1919.

2

11969

21980

31992

4the last two years

5passengers, take offs

6156%, 114%

7business, economy

8private, business

3

1 c) 2 a) 3 d) 4 b) 5 f) 6 h) 7 e) 8 g)

4

1That’s a very good question.

2OK, I’m glad you asked me that.

3Some people say that it isn’t, but…

4Yes, of course. As I mentioned in my talk…

5No, on the contrary…

6I’m afraid I can’t go into the details here.

5

1I’m afraid I can’t go into the details here.

2OK, I’m glad you asked me that. That’s a very good question.

3No, on the contrary.

Some people say that it isn’t, but…

4As I mentioned in my talk…

8.5 Writing Reports of recommendation

2

1Poland, the Czech Republic, Hungary, Bulgaria and Romania.

26

3Bucharest or Constanta

3

2list which points were taken into account

1outline the structure of the report

5make a recommendation

4identify possible future risks

3identify the pros and cons

4

 

 

 

 

 

1 c) 2 a)

3 d) 4 b) 5 h) 6 f)

7 e) 8 g)

 

 

 

 

 

 

5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Positive points

 

Negative points

Location

 

Cheap land, no problems

 

Flat area, near a large river,

 

 

 

if the company wanted to

 

could be flooded, high

 

 

 

expand later.

 

humidity in the area means

 

 

 

 

 

that parts would have to be

 

 

 

 

 

kept inside.

 

 

 

 

 

Infrastructure

 

Good rail connections to

 

Road connections aren’t

 

 

 

Mumbai. There are plans

 

very good especially in the

 

 

 

to build a highway.

 

monsoon. The highway

 

 

 

 

 

won’t be finished for many

 

 

 

 

 

years.

 

 

 

 

 

Staff

 

Finding skilled workers

 

Will need to invest in some

 

 

 

won’t be a problem

 

retraining programmes.

 

 

 

because there are a lot of

 

 

 

 

 

small factories in the area

 

 

 

 

 

already.

 

 

 

 

 

 

 

Suppliers

 

There are lots of suppliers

 

None of the local suppliers

 

 

 

in the area.

 

have the necessary control

 

 

 

 

 

units. They will need to be

 

 

 

 

 

flown in from the UK at

 

 

 

 

 

the beginning.

 

 

 

 

 

Constructing

 

Only six months for

 

With paperwork could take

the factory

 

construction.

 

up to a year.

 

 

 

 

 

 

8.6 Case study Choosing a franchise

2

1 O 2 E 3 O 4 B 5 E 6 O 7 B 8 E

4

Name of

Finnley’s

Toasties

Classic Cotton

franchise

 

 

Clothes

 

 

 

 

Established

2000

1999

1989

 

 

 

 

Business area

Home care

Convenience

Organic clothing

 

 

food

 

 

 

 

 

Franchise fee

£20,000

7,500

£18,000

 

 

 

 

Cost of fittings

-

60,000

£30,000–£40,000

and equipment,

 

 

 

etc.

 

 

 

 

 

 

 

No. of franchises

300+

530

Almost 100

 

 

 

 

Typical

Disabled and

Young

People in their

customers

older people

professionals,

late twenties or

 

 

office workers

thirties

 

 

and students

 

 

 

 

 

Growth potential

High

?

High

 

 

 

 

6

Opportunities - trends which will help: Finnley’s:

The growth in the number of senior citizens; people are living longer; more people retiring abroad

Toasties:

Continued increase in student numbers Classic Cotton Clothes:

Growing popularity of clothing produced in environmentally-friendly ways Threats – trends which may damage the business

Finnley’s:

People are active longer and retire later Toasties:

Fast food is a highly competitive market Classic Cotton Clothes:

Weather – more hot summers; climate change

13

Answer key

Review 1

(page 30 in the Student’s Book)

1 Living abroad

1

1d

2a

3f

4b

5c

6e

2

1employer / rent / sign / deposit / landlord / bills / notice / move out

2account / earnings / overdraft / sign up

3treatment / health / insurance

4provider / package / top-ups / landline

3

1on

2for

3for

4with / about

5into

6from

7for

8by

9out

10off

4

1are

2do, do

3attend

4interview

5don’t have

6does, do

7is

8doesn’t, like

9wants

10am

5

1on

2in

3at

4at

5on

6at

7on

8in

9at

10in

11at

12in

6

1How was your weekend?

2I can’t believe how busy it is.

3Did you have a good journey here?

4It’s lovely weather today.

5Sorry but I have to go now.

6It’s been nice to meet you.

7Nice talking to you.

8Enjoy the rest of the conference.

7

1f

2d

3a

4h

5b

6e

7c

8g

The phrases on the right are more informal.

Review 2

(page 31 in the Student’s Book)

2 Dealing with customers

1

Facilities: customer parking / childcare / private fitting rooms / beauty salon / hairdresser’s / cosmetic workshops / café on each floor / live entertainment

Services: alteration services / made-to-measure services / gift wrapping / home delivery Financial services and benefits: money-off vouchers / store card / special offers / refunds

2

1household

2refund

3escalator

4lifestyle

5wrapping

6convenience

7fitting

8made-to-measure

9voucher

10flagship

3

1d

2c

3e

4a

5b

6i

7h

8j

9g

10f

4

1telephone manner

2reassuring

3handle

4outgoing personality, interpersonal skills

5potential, existing

5

1much, money

2many, employees

3many, orders

4much, help

5a lot of, advice

6any, information

7any, is

8any, research

6

2Would you mind opening the door for me?

3Do you want me to open the door for you?

4Would you like me to open the door for you?

7

1We’ll credit your account.

2We’ll send somebody to repair it immediately.

3Just ignore the second bill.

4I’ll call the driver and ask him where he is.

5I’ll check and see if another room is available.

6We’ll send 100 more to you today.

8

1I am writing in relation to your recent problem.

2Please accept our sincere apologies.

3We apologize for any inconvenience that this has caused.

4We have been experiencing some technical problems.

5We are working to resolve these problems as soon as possible.

6We will be happy to exchange the items.

7We can offer you a 10% discount on your next order.

8We will look into this problem immediately.

Review 3

(page 56 in the Student’s Book)

3 Operations

1

1demand

2scale

3machine, machinery

4manufacturing

5defect

6warehouses

7continuous improvement

8lead times

2

Students’ own answers

3

2grow

3increase

4fall

5decrease

6shrink

4

1phase

2resources

3green light

4deadline

5milestone

5

1The production line is moving quite slowly today – I think there is a technical problem.

2The advertising campaign has started and sales are increasing steadily.

3I am working very hard at the moment - maybe we can meet in a week or so.

4Yes, we’re fine - everything is going very well.

5Are you using this machine? It’s quite complicated and you have to program it carefully.

6

1is serviced

2isn’t sent

3comes

4spends

5is filled in

6doesn’t

7

1start, overview

2of all, figures

3share

4Moving on

5back

6by, reach, target

8

decide, choose, design, you book, to think about, organize, set

Review 4

(page 57 in the Student’s Book)

4 Success stories

1

1d

2c

3a

4e

5b

6i

7j

8f

9h

10g

14

Answer key

2

1e

2d

3a

4g

5c

6b

7i

8f

9h

3

1adventurous

2ambitious

3dedicated

4financial

5flexible

6lucky

7well-organized

8pioneering

9successful

10stressful

4

1was studying, met

2mentioned, was chatting

5

1had to, was, were trying, were sleeping

2was sitting, were talking, went off knew

6

1didn’t use to, do

2used to, don’t

7

1No way!

2I’m sorry but I can’t agree with you.

3I’m afraid I don’t completely agree with you.

4Absolutely not!

5I agree with you up to a point.

6I don’t really see it that way.

7That’s just not true.

8I’m not sure about that.

8

1, 4, 7

9

1strengths

2weaknesses

10

but, however

currently, at the moment in addition, furthermore eventually, in the end then, after that

11

1after that

2in the end

3however

4furthermore

5at the moment

Review 5

(page 82 in the Student’s Book)

5 Selling

1

1trend

2bid

3earn

4wear

5switch off

6target

7word-of-mouth

8goal

9amounts

10attention

2

1knowledgeable

2trustworthy

3persuasive

4chatty

5economical

6competitive

7interest-free loan

8value-for-money

9discount

10going-rate

3

1satisfaction

2incentive

3profile

4retention

5loyalty

4

1more comfortable than

2cheaper

3the fastest

4less stressful than

5most difficult

6best

7the least stressful

5

1do you live?

2have you been

3Are you

4are you going to

5did you make

6told you

6

1Okay. It’s a deal.

2That’s out of the question.

3I’d like to suggest something.

4Can you go along with that?

5I’d only pay that price on condition that ...

6If I do understand you correctly ...

7I can meet you half way.

7

Making proposals 1

Bargaining 5

Accepting 1

Rejecting 2

Making concessions 7

Asking for agreement 4

Clarifying 6

8

1trade discount

2lead time

3gross price

4terms of payment

5payment within 30 days

6inclusive of VAT

Review 6

(page 83 in the Student’s Book)

6 The organization

1

1gap in the market

2equity

3red tape

4legal fees

5paperwork

6annual accounts

7headquarters

8liabilty

2

1c

2f

3e

4a

5d

6b

7h

8j

9l

10k

11i

12g

3

1She said that she was tired.

2He explained that they would open a factory in Poland next year.

3She mentioned that they had a subsidiary in China.

4He said that the company was doing very well.

5She said that I should arrive at the meeting on time.

6He said that we shouldn’t agree to anything specific.

4

1put, through

2look after

3cope with

4give up

5run into

6set, up

7look for

8give away

5

1If I could just finish what I was saying.

2I’d like to come in here.

3Please allow me to finish.

4Could we get back to the first point?

5Can I ask you to be brief?

6Time is running short.

7That’s an interesting point which I’d like to come back to later.

8Can we get back on track?

6

12

21, 3

37

44

58

65, 6

7

1d

2a

3b

4c

5g

6e

7h

8f

Review 7

(page 108 in the Student’s Book)

The stock markets

1

1stake, share

2bank loan, venture capital

3assets, liabilities

4turnover, expenses

5go public, make an IPO

2

1two thirds

2a hundred and ninety-nine thousand, one hundred and eighty-four

3two hundred thousand square metres

4nought point five two per cent

3

1rise, fall

2shoot up, drop

3decline, be stagnant

4remain stable, fluctuate

4

a)3

b)4

c)1

d)5

e)2

f)6

15

Answer key

5

 

7

 

 

11

 

1

d

1

looks at

1

in

2

a

2

recommendations

2

at

3

b

3

issues

3

~

4

c

4

likely to, lead to

4

at

 

 

5

forecast

5

on

6

 

 

6

drawback, benefit

6

on

1

b

 

 

7

~

2

c

 

 

Grammar and practice

8

in

3

a

9

~

4

d

1 Living abroad

10

on

 

 

 

 

11

at

7

 

 

 

 

12

on

1

goes up , will get

 

 

(pages 118 and 119 in the Student’s Book)

13

in

2

won’t go up, cut

 

 

 

 

14

~

1

 

 

 

 

8

 

1

do

15

in

1

payment within 30 days

16

in

2

don’t

2

drop your price

3

are

17

~

3

kind of quantities

4

am

18

~

4

charge another 2%

5

Is

2 Dealing with customers

5

we couldn’t accept that

6

isn’t

6

we should look at

7

’s

 

 

 

 

(pages 120 and 121 in the Student’s Book)

7

by the guarantee

8

does

 

 

 

 

8

have a deal

9

doesn’t

 

 

 

1

 

 

 

10

are

countable nouns: dollar, bag, chair, hotel, job,

9

 

because of , as a result of, due to

11

don’t

litre, week, machine, fact, suggestion

12

’re

uncountable nouns: money, luggage, furniture,

 

 

Review 8

13

Does

accommodation, work, wine, time, machinery,

14

does

information, advice

 

 

(page 109 in the Student’s Book)

Going global

1

1brand

2outlets

3business model

4fee

5turnover

6standards

7furniture and fittings

8risk

9laws and taxes

10day-to-day

2

1fill in the paperwork

2equip and fit

3budget for an expense

4attract

5running

6attend

7raise

8sign an agreement

3

1make

2make

3do

4do

5take

6do

7take

8make

9make

10take

4

1they’ve sold, they only sold

2I saw, I’ve ever seen

3have you been, I was

4you did, I’ve done

5

1since

2for

3for

4since

6

1That’s a very good question.

2I’m glad you asked me that.

3As I mentioned in my talk ...

4No, on the contrary.

5I’m afraid I can’t go into details here.

2

1working work

2doesn’t don’t

3do does

4work works

5She is Is she

6she not she’s not

3

1do

2don’t

3doesn’t

4does

5am

6’m not

4

1b

2a

3c

5

1always

2nearly always

3usually / normally

4often

5sometimes

6not very often

7rarely

8never

6

1He often works late.

2He is often late.

7

1once

2twice

8

1past

2after

3to

4to/’til

9

1the day after tomorrow

2before last

3last night

4this evening

5tonight

10

(it depends on the date)

2

3

1any

2some

3any

4

2Could / Would you give her a message?

3Could / May I write down one or two details?

4Could / Would you explain that again?

5

2want ’d like

3like ’d like

6’d like like

6

1to call calling

2to call calling

7

2c, e

3d, f

4b, h

16

Answer key

3 Operations

(pages 122 and 123 in the Student’s Book)

1

1’re redesigning

2Are you enjoying

3isn’t working

4Is she calling

5’m reading

6’re not staying / aren’t staying

2

1 b 2 a 3 c

3

1sell

2’re selling

3’re changing

4change

5works

6’s working

4

1This year

2Every year

3At the moment

4Usually

5Right now

6Twice a year

5

6

2dramatically

3hard

4happily

5fully

6fast

7well

8badly

7

1is made

2can be used

3goes

4is called

5give

6is closely related

7contain

8can be found

9are drunk

8

1It’s not done / it’s done

2Is ale drunk / It’s mainly drunk

3Are any Korean cars manufactured / are produced / ’re still not made

4will it really be needed / must be delivered

9

1 b 2 a 3 c

10

1by quality control inspectors

4 Success stories

(pages 124 and 125 in the Student’s Book)

1

/d/ realized, closed, complained, prepared /t/ developed, discussed, finished, introduced /id/ started, constructed, accepted, visited

2

1became

2began

3brought

4bought

5chose

6cost

7fell

8found

9forgot

10gave

11went

12grew

13had

14kept

15knew

16left

17lost

18made

19met

20paid

21saw

22sold

23set

24spoke

25spent

26took

27told

28thought

29understood

30wrote

3

1were, didn’t like, met

2did, meet, met

3did, start, started, wasn’t, contained

4did, make, made, didn’t have

5was, grew, paid, clicked

6did, have, had, found, introduced, made, highlighted, blocked

4

a)2, 3

b)1, 4

5

1was walking

2were you looking

3wasn’t listening

6

1a

2a

3b

4a

5a

6b

7

1was checking, noticed

2joined, were expanding

3were going, arrived

4took, was sitting

8

1did you use to work

2used to play

3didn’t use to like

5 Selling

(pages 126 and 127 in the Student’s Book)

1

1more fast faster

2expensiver more expensive

3biger bigger

4most more

5tidyer tidier

6badder worse

2

1expensivest most expensive

2most high highest

3most far furthest

4more most

5beautifulest beautiful

6worse worst

3

4

1cheaper than

2the cheapest

3more expensive than

4less expensive than

5the most expensive

6the least expensive

7heavier than

8the best

9the worst

10simpler (or more simple)

5

Yes/No questions

1 Does it cost a lot of money?

4Will you use a Blackberry?

5Can I park at your office?

8Is Benedicte our best salesperson? (or Is our best salesperson Benedicte?

9Do you always buy DVDs online?

‘Wh’ and How questions

2How much does it cost?

3Why do you use a Blackberry?

6Where can I park?

7Who is our best salesperson?

10 How often do you buy DVDs online?

6

1Are

2Is

3Do

4Does

5Are

6Is

7Did

8Did

9Have

10Has

11Can (or Will)

12Will

7

2Is Marketa arriving tomorrow?

3Does Roberto think it’s a good idea?

4Has Fernanda already given her presentation?

5Did Pierre make a backup copy of the file?

6Will Petra be at the meeting tomorrow?

8

1Who

2How often

3What

4Why

5When

6How much

7Where

8Whose

17

Answer key

9

 

5

 

1

What

1

will be is, list will list

2

Which

2

don’t will hear don’t hear, will to send will

3

Which

 

send

4

What

3

don’t will say won’t say, will be are

6 The organization

 

6

 

1

sign, ’ll give

 

 

(pages 128 and 129 in the Student’s Book)

2

take, won’t have to

 

 

3

’ll miss, don’t get

1

 

 

 

 

 

2

was

 

7

 

1

b

3

could maintain

4

had

2

c

5

were moving

3

a

6

would open

 

 

 

 

8

 

 

 

 

 

2

1told

2said

3asked, said

4said

5told

6asked, told

3

2c

3d

4a

5f

6e

7h

8g

4

1should include my mobile number on my CV.

2shouldn’t list all my hobbies on my CV.

5

1look into

2look after

3set up

4set back

5put forward

6put off

7keep to

8keep on

1Unless we pay more money

2unless you take an umbrella

9

1until

2by

3by

4until

8 Going global

(pages 132 and 133 in the Student’s Book)

1

1become

2begun

3chosen

4fallen

5forgotten

6given

7gone

8grown

9known

10made

11seen

12spoken

13taken

14thought

15written

2

6

 

1

c

1

 

2

a

2

 

3

d

3

 

4

b

4

 

 

 

3

 

5

 

 

1

Have we made

6

 

2

’ve taken

7

 

3

haven’t seen

8

 

4

’s spent

 

 

7 The stock markets

5

hasn’t begun

 

 

6

Has he written

(pages 130 and 131 in the Student’s Book)

7

Has anyone lost

 

 

8

haven’t forgotten

1

 

 

 

 

 

 

1

instant decision

 

4

 

 

2

I’ve never been to Istanbul

2

fact

3

request

3

Have you ever forgotten a client’s name?

4

offer of help

4

Christine has never told me about her family.

5

promise

5

Have you ever had an argument with your

6

prediction

 

 

boss?

 

 

 

 

 

 

2

 

5

 

 

1

not be able won’t be able

1

a

crashed

2

I think we won’t I don’t think we will

 

 

b

has crashed

3

as soon as I will get as soon as I get

2

a

has been

4

after I will meet after I meet

 

 

b

was

 

 

3

a

acted

3

 

 

 

 

b

has acted

1

plan/intention

 

 

4

a

Has, started

2

prediction

 

 

b

Did, start

3

prediction

 

 

 

 

 

6

 

 

4

plan/intention

 

 

 

2

a Have you ever been

 

 

4

 

 

 

 

b

was

1

are going to be

 

 

3

a

have you known

2

will be

 

 

b

worked

3

will give

4

a

have you come

4

are going to give

 

 

b

looked

 

 

5

a

Have you finished

 

 

 

 

b

finished

 

 

6

a

Haven’t we met

 

 

 

 

b

gave

7

 

 

1 a

made

b

have made

2a have had b had

3a have never visited

b visited

4a didn’t speak

b haven’t spoken

5a Has, looked at b Did, look at

8

1was

2for

3for

4arrived

5haven’t written

6since

7have met

8since

9met

10came

18

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