- •Деловой английский язык Business English
- •601910, Ковров, ул. Маяковского, 19
- •Ex. 6. Listen to these four business people introducing themselves. Match the speakers (1-4) below to their business cards (a-d).
- •Ex. 7. Complete the chart of countries and nationalities. Use the words from the box.
- •Ex. 12. Listen to Ingrid. Decide if the sentences are true or false.
- •Ex. 13. Complete this chart about yourself. Then introduce yourself to a partner.
- •Ex. 14. Complete the conversation with items from the box.
- •Ex. 15. Molly is talking to Sam at a conference. She is introducing herself and her colleagues. Complete each gap with a word from the box.
- •Ex. 3. Complete the crossword puzzle with the names of countries or nationalities.
- •Unit 2. Business Ex. 1. Read the text and answer the question:
- •A. Business Types
- •B. Business Divisions
- •Naics Sectors
- •Ex. 4. Match the name of the company with its description.
- •Ex. 5. Listen to the dialogue about the four companies and complete the table.
- •Ex. 6. Name the business sector these American companies work in. What kind of goods and (or) services do they manufacture (provide)?
- •Ex. 7. You decide to invest some money in a company. Your final choice is between a pharmaceutical company and a cable operator.
- •C. Retail Ex. 8. Read the text.
- •D. Big Business
- •Ex. 11. Read the text.
- •Ex. 3. Match the questions with the phrases.
- •Ex. 4. Listen to four people explaining their jobs and job activities. Match the jobs, companies and main activities with the person.
- •Ex. 7. Complete the text with either the present simple or the present continuous form of the verbs in brackets.
- •Ex. 19. Listen to the second part of the interview about Svetlana’s work experience. Tick the expressions you hear.
- •Hometask to unit 3 Ex. 1. Rewrite the text replacing each phrase in italics with the correct form of a verb from the box.
- •Ex. 2. Complete these interview questions with the correct prepositions.
- •Ex. 3. Use the present simple or the present continuous forms of the verbs to complete the sentences.
- •Ex. 4. Use the present simple or the present continuous forms of the verbs to complete this extract.
- •Ex. 5. Use the past simple or the present perfect forms of the verbs to complete this extract.
- •Ex.6. Listen to three phone calls and answer these questions.
- •Ex. 7. Listen to the first call again. Complete the expressions on the right so they have the same meaning as the ones on the left.
- •Ex. 8. Listen to the second call again and complete these phrases.
- •Ex. 9. Listen to the third call again. Underline each phrase the speaker uses.
- •Ex. 10. Role-play the telephone calls.
- •Unit 5. Travel
- •Ex. 2. People often do these things when they travel. Match the verbs (1-10) with the correct phrases (a-e).
- •Ex. 3. Listen to extracts 1-8. Where can travelers hear or say these things?
- •Ex. 4. Listen to the flight details and complete them.
- •Ex. 5. Complete the sentences below with the nouns from the box.
- •Ex. 6. Listen to each part of the recording. Answer these questions.
- •Ex. 7. Listen to the dialogue and underline the correct answers.
- •Ex. 8. Listen to a waiter in a restaurant. Use responses from the “You say” to reply. Ex. 9. Work in pairs. Student a plays the role of the waiter. Student b makes an order. Caesar restaurant
- •Additional reading Small Business
- •Intellectual property
- •Why should you interview even if you don’t think you’ll get the job Read the text and mane the main reasons for interviewing.
- •Writing bank 1
- •Writing bank 2 formal letter
- •Writing bank 3
- •Useful language
- •Introducing people
- •Saying numbers
- •Checking information
- •Список использованной литературы
C. Retail Ex. 8. Read the text.
Retail consists of the sale of goods or merchandise from a fixed location, such as a department store, boutique or kiosk, or by mail. Retailing may include delivery. Purchasers may be individuals or businesses. In commerce, a "retailer" buys goods or products in large quantities from manufacturers or importers, either directly or through a wholesaler, and then sells smaller quantities to the end-user. Retail establishments are often called shops or stores. Online retailing, a type of electronic commerce used for business-to-consumer (B2C) transactions and mail order, is a form of non-shop retailing.
There are the following types of retailers by marketing strategy:
Department stores are very large stores offering a huge assortment of "soft" and "hard” goods at average price. They offer considerable customer service.
Supermarkets are mainly self service stores and sell mostly food products.
Warehouse stores offer low-cost, often high-quantity goods piled on pallets or steel shelves.
Hypermarkets are huge self-service stores, usually built in the suburbs of the city.
Mom-And-Pop is a retail outlet that is owned and operated by individuals. The range of products are very selective and few in numbers.
Specialty stores give attention to a particular category and provide high level of service to the customers.
Shopping malls are large enclosed shopping centres. They sell products, food and entertainment under a roof.
E-tailers are ideal for customers who do not want to travel to retail stores and are interested in home shopping. The customer can shop and order through the Internet.
Vending Machines are automated pieces of equipment where customers can drop in the money and acquire the products.
Automated Retail stores are self service (robotic kiosks located in airports, grocery stores). The stores accept credit cards and are usually open 24/7.
Ex. 9. Answer the questions:
1. What is retail? Who is a retailer?
2. What kinds of goods do department stores (supermarkets) sell?
3. Where can customers buy cheap goods?
4. How is retail conducted via the Internet called?
5. What kinds of products do vending machines sell? Are there such machines in your office?
6. Are there any automated retail stores in your town (country)?
7. What types of retailers are there in your town? Which of them do you often visit?
Ex. 10. Agree or disagree with the statements:
1. Department stores offer a huge assortment of food products.
2. Warehouse stores are very small stores offering expensive goods.
3. Specialty stores sell most goods needed.
4. Hypermarkets provide a very wide range of products.
5. Automated retail stores accept credit cards.
D. Big Business
Big Business is a term used to describe large corporations. Organizations that fall into the category of "big business" include ExxonMobil, Wal-Mart, Google, Microsoft, General Electric, General Motors, Citigroup, Goldman Sachs, etc.