Hometask to unit 3 Ex. 1. Rewrite the text replacing each phrase in italics with the correct form of a verb from the box.

Piers Kohl has a very exciting job at Iventa. Last year he started a new branch in Barcelona. He had to make more sales in the Spanish market and create new products. He was in charge of a team of 12. This year his role is mainly to teach new staff and to make communication better between the various branches of Iventa in the region. He also has to do something about customers; problems and think about future budgets. Sometimes he also arranges sales conferences. Piers is never bored!

Ex. 2. Complete these interview questions with the correct prepositions.

1. What did you learn … your last job?

2. What didn’t you like … your last job?

3. What are you good … ?

4. Could you tell us … any special skills you have?

5. What kind … people do you work well … ?

6. What do you want to do … future?

7. What do you do … your free time?

Ex. 3. Use the present simple or the present continuous forms of the verbs to complete the sentences.

1. We normally (to hold) our sales conference in Spain, but this year we (to hold) it in Poland.

2. Although we (to use) our sales rep at the moment, we generally (to use) agents in Japan.

3. It normally (to take) us two years to develop a new project.

4. We often (not to raise) our prices more than 5%, but this time we (to raise) them 10%.

5. Usually our Sales Director (to deal) with important customers.

6. We usually (to recruit) within the company, but this time we (to advertise) externally.

7. We (to rent) offices until our new headquarters are ready.

8. The company (to want) to achieve record sales this year.

Ex. 4. Use the present simple or the present continuous forms of the verbs to complete this extract.

Our company is among the ten largest in the country. We (to own) SANWA International, the successful chemicals company. In addition, we (to want) to break into new markets of Central and Eastern Europe. For example, we (to open) a subsidiary in Bratislava. That’s why this week I (to interview) candidates for the top jobs in Slovakia. We (to employ) over 3,000 people, and this number (to grow) currently.

Ex. 5. Use the past simple or the present perfect forms of the verbs to complete this extract.

Eleni Bimis (to have) an exciting career. She (to study) at the Thessaloniki School of Business and Management from 1998 to 2001. Then she (to apply) for jobs in Australia and America. She (to work) as a Deputy Project manager in Melbourne in 2005, and then she (to find) a job with an aid agency in Mexico.

Eleni is fluent in Greek and English, and she (to learn) Spanish and Chinese for more than seven years.

Her career always (to be) varied. She (to meet) people from all over the world, and she (to have) meetings with senior executives from international companies. “Once when I (to be) in Australia, I even (to talk) to the president of Sony Corporation!” she says. She (to come) back from Mexico in 2009. But she is already planning her next move. She says “I always (to want) to travel. I’m very happy about my first jobs. I (to learn) so much about other cultures.”

UNIT 4. TELEPHONING

Ex. 1. Answer the following questions.

1. Have you got a mobile phone?

2. How many calls do you make a day?

3. What do you usually say when you answer the phone?

4. Have you ever used English on the phone?

5. How do you feel about leaving a message on an answerphone?

6. Do you often make a call from a payphone?

Ex. 2. Listen to four people giving their telephone numbers.

Correct these numbers.

1. 244252

2. 991880

3. 020 8405 1930

4. 0033 2399 5423

Dictate your telephone number to your partner. Check that your partner has written it correctly.

Ex. 3. Underline the correct telephoning expression.

1. I am/This is Donna speaking.

2. I like/I’d like to speak to Jon Barnes, please.

3. Can I give/leave a message, please?

4. The line’s occupied/busy at the moment.

5. I’m afraid/frightened Mr. Barnes isn’t here at the moment.

Ex. 4. Correct the mistakes in the sentences below.

1. Give me Michael, please.

2. The line is occupied.

3. I’m extremely sorry that she isn’t here at the moment.

4. Please, can you wait on the line.

5. I’ll just put through you.

6. Do you want me to tell him something?

7. I am replying her earlier telephone call.

8. Could you try to speak to her again later?

9. I am me.

Listen and check your answers.

Ex. 5. Role-play the following phone calls.

Situation1
Student A	Student 2
1. You are the receptionist at a bank. Answer the phone.	2. You are a customer. There is a problem with your account. Ask to speak to the manager.
3. Apologise and say he isn’t in the office.	4. Ask for the manager to contact you later. Give your phone number.
5. Agree to this.	6. Say goodbye.
7. Say goodbye and hang up.
Situation 2
1. Phone your friend Debbie at her home.	2. You are Debbie’s flatmate. Say she is out. Say where.
3. Say you are returning her call.	4. Say when Debbie will be at home. Suggest Debbie calls back later. Ask when.
5. Say when you can be contacted. Give your phone number.	6. Say you will ask Debbie to call back then.
7. Say thanks and goodbye.	8. Say goodbye.