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  1. Lack of consistency in the communication process

  2. interrupting the speaker

  3. ignoring the speaker’s requests

  4. forgetting what is being discussed

  5. asking too many questions

3 ….communication skills are skills that facilitate people to communicate effectively.

  1. Good

  2. Wrong

  3. Effectual

  4. Expressive

  5. Bad

4 …. Communication engages the choice of the best communications channel.

  1. Effectual

  2. Good

  3. Wrong

  4. Expressive

  5. Bad

5. There are mainly … types of communication skills.

  1. three

  2. two

  3. four

  4. five

  5. six

6….skills are required to convey message to others through words.

  1. Expressive

  2. Effectual

  3. Good

  4. Wrong

  5. Bad

7…. skills are skills that are used to obtain message.

  1. Listening

  2. Expressive

  3. Effectual

  4. Good

  5. Emotional

8 .Skills for … the overall process of communication help to recognize the required information.

  1. managing

  2. listening

  3. expressing

  4. communicating

  5. writing

9 …. in relationship is virtually inevitable.

  1. conflict

  2. relation

  3. friendship

  4. quarrel

  5. fight

10. Tips which are not used for effective communication skills:

  1. don’t listen carefully

  2. stay focused

  3. take a time –out

  4. don’t give up

  5. ask for help

$$10$$

1. Tips which are not used for effective communication skills:

  1. Don’t listen carefully

  2. try to see their point of view

  3. respond to criticism with empathy

  4. look for compromise

  5. own what’ s yours

2 .The Cultural shock is introduced in …

  1. 1960

  2. 1952

  3. 1953

  4. 1954

  5. 1959

3. The function of nonverbal communication is:

  1. A way for people to communicate face to face

  2. Express interpersonal attitudes

  3. Rituals

  4. Express emotions

  5. Self -presentation of one’s personality

4.The basis of communication is…among people.

  1. interaction

  2. internationbal

  3. negotiation

  4. speaking

  5. interactive

5. The actual origin of language is… to considerable speculation.

  1. subject

  2. provide

  3. a prominant

  4. an object

  5. promote

6. The development of languages reflects are:

  1. profession ,class, gender,

  2. name, class, group

  3. sex ,profession, gender

  4. profession, age, sex

  5. lesson, age, group

7. Key components of verbal communication are:

  1. sound, words, speaking

  2. vowel, language, sound

  3. sentence, stress, words

  4. stress, language, speaking

  5. intonation, words ,sound

8. Through the speaking we try to eliminate the …

  1. misunderstanding

  2. understanding

  3. mistake

  4. mishap

  5. guesture

9. The speaking can be looked at in … major areas.

  1. two

  2. seven

  3. nine

  4. five

  5. ten

10.In the interpersonal speaking … is very important.

  1. etiquette

  2. replacing

  3. intonation

  4. punctuation

  5. emotion

$$11$$

1. Culture shock is …

    1. the difficulty people have adjusting to a new culture that differs markedly from their own.

    2. the diffirent people have adjusting to a new culture that differs markedly from their own.

    3. the most people have adjusting to a new culture that differs markedly from their own.

    4. the clever difficulty people have adjusting to a new culture that differs markedly from their own.

    5. the intellegent people have adjusting to a new culture that differs markedly from their own.

2. Phrases of Culture Shock are …

    1. Honeymoon Phase, Negotiation Phase, Adjustnent Phase, Mastery Phase.

    2. Honeymoon Phase, Categorizing Phase, Adjustnent Phase, Mastery Phase.

    3. Honeymoon Phase, Physical Phase, Adjustnent Phase, Mastery Phase.

    4. Honeymoon Phase, Negotive Phase, Adjustnent Phase, Mastery Phase.

    5. Honeymoon Phase, Problematic Negotiation Phase, Adjustnent Phase, Mastery Phase.

3. Phrases of Culture Shock are …

    1. Honeymoon Phase, Negotiation Phase, Adjustment Phase, Mastery Phase.

    2. Honeymoon Phase, Categorizing Phase, Adjustment Phase, Moderate Phase.

    3. Honeymoon Phase, Physical Phase, Adjustment Phase, Mimic Phase.

    4. Honeymoon Phase, Negative Phase, Adjustment Phase, Methodical Phase.

    5. Honeymoon Phase, Problematic Negotiation Phase, Adjustment Phase, Modern Phase.

4. Phrases of Culture Shock are …

    1. Honeymoon Phase, Negotiation Phase, Adjustment Phase, Mastery Phase.

    2. Honeymoon Phase, Categorizing Phase, Adjustment Phase, Mastery Phase.

    3. Honeymoon Phase, Principal Phase, Adjustment Phase, Mastery Phase.

    4. Honeymoon Phase, Negative Phase, Adjustment Phase, Mastery Phase.

    5. Honeymoon Phase, Control Phase, Adjustment Phase, Mastery Phase.

5. Honeymoon Phase ...

    1. During this period the differences between the old and new culture are seen in romantic light, wonderful and new.

    2. During this period the differences between the interesting and new culture are seen in romantic light, wonderful and new.

    3. During this period the differences between the unknown and new culture are seen in romantic light, wonderful and new.

    4. During this period the differences between the attractive and new culture are seen in romantic light, wonderful and new.

    5. During this period the differences between the pragmatic and new culture are seen in romantic light, wonderful and new.

6. Negotiation Phase …

    1. Some time differences between the old and new culture become apparent and may create society.

    2. Some time differences between the old and new culture become apparent and may desroy society.

    3. Some time differences between the old and new culture become apparent and may great society.

    4. Some time differences between the old and new culture become apparent and may accceptence society.

    5. Some time differences between the old and new culture become apparent and may pecular society.

7. Adjustment Phase

    1. After some time (usually 6-12 months), one grows accustomed to the new culture and develops routines.

    2. After some time (usually 6-10 months), one grows accustomed to the new culture and develops routines.

    3. After some time (usually 6-11 months), one grows accustomed to the new culture and develops routines.

    4. After some time (usually 6-3monthes), one grows accustomed to the new culture and develops routines.

    5. After some time (usually 6-14 months), one grows accustomed to the new culture and develops routines.

8. Adjustment Phase

    1. After some time (usually 6-12 months), one grows accustomed to the new culture and develops routines.

    2. After some time (usually 1-12 monthes), one grows accustomed to the new culture and developes routines.

    3. After some time (usually 2-12 monthes), one grows accustomed to the new culture and developes routines.

    4. After some time (usually 3-12monthes), one grows accustomed to the new culture and developes routines.

    5. After some time (usually 4-12 monthes), one grows accustomed to the new culture and developes routines.

9. Mastery Phase

    1. In the mastery phase stage assignees are able to participate fully and comfortably in the host culture.

    2. In the mastery phase stage assignees are able to participate fully and comfortably in the house culture.

    3. In the mastery phase stage assignees are able to participate fully and comfortably in the new culture.

    4. In the mastery phase stage assignees are able to participate fully and comfortably in the host culture.

    5. In the mastery phase stage assignees are able to participate fully and comfortably in the ancient culture.

10. Mastery Phase

    1. In the mastery phase stage assignees are able to participate fully and comfortably in the host culture.

    2. In the mastery phase stage assignees are able to practice fully and comfortably in the host culture.

    3. In the mastery phase stage assignees are able to learn fully and comfortably in the host culture.

    4. In the mastery phase stage assignees are able to take fully and comfortably in the host culture.

    5. In the mastery phase stage assignees are able to teach fully and comfortably in the host culture.

$$12$$

1. Culture Shock …

  1. a) can not only occur after a Honeymoon phase but also directly upon arrival to the country.

  2. b) can not only occur after a Adjustment phase but also directly upon arrival to the country.

  3. c) can not only occur after a Mastery phase but also directly upon arrival to the country.

  4. d) can not only occur after a introducing but also directly upon arrival to the country.

  5. e) can not only occur after a accepting but also directly upon arrival to the country.

2. Culture Shock …

    1. can not only occur after a Honeymoon phase but also directly upon arrival to the country.

    2. can not only occur after a Honeymoon phase but also directly upon arrival to the university.

    3. can not only occur after a Honeymoon phase but also directly upon arrival to the society.

    4. can not only occur after a Honeymoon phase but also directly upon arrival to the group.

    5. can not only occur after a Honeymoon phase but also directly upon arrival to the practice.

3. Reserve Culture Shock …

    1. may take place—returning to one’s home culture after growing accustomed to a new one can produce the same effects as described above.

    2. may take place—returning to one’s home culture after growing accustomed to a new one can produce the same effects as described in the story.

    3. may take place—returning to one’s home culture after growing accustomed to a new one can produce the same effects as described in a new book.

    4. may take place—returning to one’s home culture after growing accustomed to a new one can produce the same effects as described historical materials.

    5. may take place—returning to one’s home culture after growing accustomed to a new one can produce the same effects as described in new materials.

4.Translation Shock …

    1. Culture shock is a subcategory of a more universal constract called transition shock.

    2. Culture shock is a subordinate of a more universal constract called transition shock.

    3. Culture shock is a subgroup of a more universal constract called transition shock.

    4. Culture shock is a substance of a more universal constract called transition shock.

    5. Culture shock is a submit of a more universal constract called transition shock.

5. Translation Shock …

    1. Culture shock is a subcategory of a more universal constract called transition shock.

    2. Culture shock is a subcategory of a more attractive constract called transition shock.

    3. Culture shock is a subcategory of a more purposal constract called transition shock.

    4. Culture shock is a subcategory of a more effective constract called transition shock.

    5. Culture shock is a subcategory of a more useful constract called transition shock.

6. There are many symptoms of transition shock, some include:

    1. Excessive concern over cleanliness and health, feelings of helplessness and withdrawal, irritability, glazed stare, desire for home and old friends

    2. Excessive concern over cleanliness and health, feelings of helplessness and withdrawal, irritability, great stare, desire for home and old friends

    3. Excessive concern over cleanliness and health, feelings of helplessness and withdrawal, irritability, glamour stare, desire for home and old friends

    4. Excessive concern over cleanliness and health, feelings of helplessness and withdrawal, irritability, gane stare, desire for home and old friends

    5. Excessive concern over cleanliness and health, feelings of helplessness and withdrawal, irritability, grade stare, desire for home and old friends

7. There are many symptoms of transition shock, some which include:

    1. physiological stress reactions, homesickness, boredom

    2. physiological stress reactions, homesickness, progress

    3. physiological stress reactions, homesickness, plan

    4. physiological stress reactions, homesickness, flesh

    5. physiological stress reactions, homesickness

8. There are many symptoms of transition shock, some include:

    1. withdrawal, getting stuck on one thing, excessive sleep

    2. withdrawal, getting stuck on one thing, excessive snow

    3. withdrawal, getting stuck on one thing, excessive slow

    4. withdrawal, getting stuck on one thing, excessive sleame

    5. withdrawal, getting stuck on one thing, excessive swamp

9. There are many symptoms of transition shock, some include:

    1. compulsive eating/drinking/weight gain, stereotyping host nationals, hostility towards host nationals

    2. compulsive eating/sleeping/weight gain, stereotyping host nationals, hostility towards host nationals

    3. compulsive eating/making/weight gain, stereotyping host nationals, hostility towards host nationals

    4. compulsive eating/swimming/weight gain, stereotyping host nationals, hostility towards host nationals

    5. compulsive eating/dancing/weight gain, stereotyping host nationals, hostility towards host nationals

10. The study of speech communication is the …

    1. study of human symbolic behavior in many forms.

    2. study of human symbolic behavior in different forms.

    3. study of human symbolic behavior in difficult forms.

    4. study of human symbolic behavior in little forms.

    5. study of human symbolic behavior in middle forms.

$$13$$

1. Speech Communication is the …

    1. oldest academic discipline, and one of the most modern in its concern with interpersonal relationship.

    2. oldest academic discipline, and one of the most early in its concern with interpersonal relationship.

    3. oldest academic discipline, and one of the most young in its concern with interpersonal relationship.

    4. oldest academic discipline, and one of the most ancient in its concern with interpersonal relationship.

    5. oldest academic discipline, and one of the most effective in its concern with interpersonal relationship.

2. First taught in the schools of …

    1. of ancient Greece from about 450 B.C., speech communication retains value because of its practical nature.

    2. of ancient Rome from about 450 B.C., speech communication retains value because of its practical nature.

    3. of ancient Egypt from about 450 B.C., speech communication retains value because of its practical nature.

    4. of ancient times from about 450 B.C., speech communication retains value because of its practical nature.

    5. of ancient centuries from about 450 B.C., speech communication retains value because of its practical nature.

3. Verbal Communication is the …

    1. basis of interaction communication between people.

    2. basis of modern communication between people.

    3. basis of exclusive communication between people.

    4. basis of international communication between people.

    5. basis of local communication between people.

4. Verbal Communication is …

    1. one way for people to communicate face-to-face.

    2. one way for people to communicate free.

    3. one way for people to communicate day by day.

    4. one way for people to communicate together.

    5. one way for people to communicate productivity.

5. Some of the key components of verbal communication are …

    1. sound, words, speaking, and language.

    2. sound, body parts, speaking, and language.

    3. sound, mimics, speaking, and language.

    4. sound, body, speaking, and language.

    5. sound, gestures, speaking, and language.

6. Some of the key components of verbal communication are …

    1. sound, words, speaking, and language.

    2. sound, body parts, speaking, and language.

    3. sound, mimics, speaking, and language.

    4. sound, body, speaking, and language.

    5. sound, gestures, speaking, and language.

7. Over than … languages and major dialects are spoken in the world today.

    1. 3000

    2. 1000

    3. 2000

    4. 2500

    5. 4000

8. Verbal Communication is an … … and when it is executed correctly, good things happen.

    1. essential part of business

    2. essential part of literature

    3. essential part of history

    4. essential part of economy

    5. essential part of data

9.There are four different styles that suit every occasion:

    1. Expressive Style, Directive Style, Problem-Solving, Meta Style

    2. Expressive Style, Directive Style, Problem-Solving, Mega Style

    3. Expressive Style, Directive Style, Problem-Solving, Veta Style

    4. Expressive Style, Directive Style, Problem-Solving, Middle Style

    5. Expressive Style, Directive Style, Problem-Solving, Mezo Style

10. There are four different styles that suit every occasion:

    1. Expressive Style, Directive Style, Problem-Solving, Meta Style

    2. Expressive Style, Effective Style, Problem-Solving, Meta Style

    3. Expressive Style, Productive Style, Problem-Solving, Meta Style

    4. Expressive Style, Informative Style, Problem-Solving, Meta Style

    5. Expressive Style, Prospective Style, Problem-Solving, Meta Style

$$14$$

1. There are four different styles that suit every occasion:

    1. Expressive Style, Directive Style, Problem-Solving, Meta Style

    2. Effective Style, Directive Style, Problem-Solving, Meta Style

    3. Productive Style, Directive Style, Problem-Solving, Meta Style

    4. Informative Style, Directive Style, Problem-Solving, Meta Style

    5. Prospective Style, Directive Style, Problem-Solving, Meta Style

2. Expressive Style is …

    1. spontaneous, conversational, and unhabited.

    2. spontaneous, conversational, and untamed.

    3. spontaneous, conversational, and unreal.

    4. spontaneous, conversational, and unbelievable.

    5. spontaneous, conversational, and unhappy.

3. Expressive Style is …

    1. spontaneous, conversational, and unhabited.

    2. spontaneous, controversial, and unhabited.

    3. spontaneous, controled, and unhabited.

    4. spontaneous, concurred, and unhabited.

    5. spontaneous, conductive, and unhabited.

4. Expressive Style is …

    1. spontaneous, conversational, and unhabited.

    2. untamed, conversational, and unhabited.

    3. unreal, conversational, and unhabited.

    4. unbelievable, conversational, and unhabited.

    5. unhappy, conversational, and unhabited.

5. Directive Style is …

    1. an authoritative and judgmental style.

    2. an authoritative and mental style.

    3. an authoritative and sentimental style.

    4. an authoritative and lawmental style.

    5. an authoritative and governmental style.

6. Direct Style is …

  1. an authoritative and judgmental style.

  2. an effective and judgmental style.

  3. an alternative and judgmental style.

  4. an active and judgmental style.

  5. an affective and judgmental style.

7. Problem-Solving Style is …

  1. rational, objective, unbiased, and bland.

  2. rational, objective, unbiased, and fixed.

  3. rational, objective, unbiased, and scanned.

  4. rational, objective, unbiased, and used

  5. rational, objective, unbiased, and expand.

8. Problem-Solving Style is …

    1. rational, objective, unbiased, and bland.

    2. rational, objective, untamed, and bland.

    3. rational, objective, unreal, and bland.

    4. rational, objective, unbelievable, and bland.

    5. rational, objective, unbreak, and bland.

9. Problem-Solving Style is …

    1. rational, objective, unbiased, and bland.

    2. rational, directive, unbiased, and bland.

    3. rational, effective, unbiased, and bland.

    4. rational, productive, unbiased, and bland.

    5. rational, affective, unbiased, and bland.

10. Meta Style is used …

    1. to discuss the communication process itself.

    2. to discuss the communication connect itself.

    3. to discuss the communication conversation itself.

    4. to discuss the communication bland itself.

    5. to discuss the communication interaction itself.

$$15$$

1. Meta Style is used …

    1. to discuss the communication process itself.

    2. to discuss the interactive process itself.

    3. to discuss the international process itself.

    4. to discuss the connecting process itself.

    5. to discuss the experimental process itself.

2. Meta Style is used …

    1. to discuss the communication process itself.

    2. to describe the communication process itself.

    3. to explain the communication process itself.

    4. to show the communication process itself.

    5. to introduce the communication process itself.

3. Hierarchical Communication talking takes place …

    1. between managers, coworkers and subordinates alike.

    2. between managers, coworkers and substantive alike.

    3. between managers, coworkers and extra ordinates alike.

    4. between managers, coworkers and suborn alike.

    5. between managers, coworkers and ordinates alike.

4. Hierarchical Communication talking takes place …

    1. between managers, coworkers and subordinates alike.

    2. between managers, workers and subordinates alike.

    3. between managers, builders and subordinates alike.

    4. between managers, economists and subordinates alike.

    5. between managers, directors and subordinates alike.

5. Hierarchical Communication talking takes place …

    • between managers, coworkers and subordinates alike.

    • between economists, coworkers and subordinates alike.

    • between directors, coworkers and subordinates alike.

    • between , builders, coworkers and subordinates alike.

    • between workers, coworkers and subordinates alike.

6. The key to proper business etiquette is: …

    1. “Do unto others as they would want you to do unto them”

    2. “Do unto others as they would want you to do unto him”

    3. “Do unto others as they would want you to do unto her”

    4. “Do unto others as they would want you to do unto us”

    5. “Do unto others as they would want you to do unto you”

7. The key to proper business etiquette is: …

    1. “Do unto others as they would want you to do unto them”

    2. “Do unto others as we would want you to do unto them”

    3. “Do unto others as you would want you to do unto them”

    4. “Do unto others as he would want you to do unto them”

    5. “Do unto others as she would want you to do unto them”

8. To be successful in the business world, … … …

    1. a person must use proper verbal etiquette.

    2. a person must use proper nonverbal etiquette.

    3. a person must use proper unverbal etiquette.

    4. a person must use proper antiverbal etiquette.

    5. a person must use proper exverbal etiquette.

9. To be successful in the business world, … … …

    1. a person must use proper verbal etiquette.

    2. a person must use old verbal etiquette.

    3. a person must use new verbal etiquette.

    4. a person must use own verbal etiquette.

    5. a person must use ancient verbal etiquette.

10. To be successful in the business world, … … …

    1. a person must use proper verbal etiquette.

    2. a speaker must use proper verbal etiquette.

    3. a manager must use proper verbal etiquette.

    4. a director must use proper verbal etiquette.

    5. a man must use proper verbal etiquette.

$$16$$

1.There are seven different aspects of telephone etiquette to consider. They are:

  1. a)General Telephone Etiquette, Interoffice Etiquette, Voice Mail, Call-Waiting, Speakerphones, Cellular phones, Placing someone on hold.

  2. b) General Telephone Etiquette, Interoffice Etiquette, Voice Mail, Call-Waiting, Speakerphones, Cellular phones, Practice on hold.

  3. c) General Telephone Etiquette, Interoffice Etiquette, Voice Mail, Call-Waiting, Speakerphones, Cellular phones, Pragmatic someone on hold.

  4. d) General Telephone Etiquette, Interoffice Etiquette, Voice Mail, Call-Waiting, Speakerphones, Cellular phones, Prospective on hold.

  5. e) General Telephone Etiquette, Interoffice Etiquette, Voice Mail, Call-Waiting, Speakerphones, Cellular phones, Keeping on hold.

2.There are seven different aspects of telephone etiquette to consider. They are:

  1. a)General Telephone Etiquette, Interoffice Etiquette, Voice Mail, Call-Waiting, Speakerphones, Cellular phones, Placing someone on hold.

  2. b) General Telephone Etiquette, Interactive Etiquette, Voice Mail, Call-Waiting, Speakerphones, Cellular phones, Placing someone on hold.

  3. c) General Telephone Etiquette, International Etiquette, Voice Mail, Call-Waiting, Speakerphones, Cellular phones, Placing someone on hold.

  4. d) General Telephone Etiquette, Interference Etiquette, Voice Mail, Call-Waiting, Speakerphones, Cellular phones, Placing someone on hold.

  5. e) General Telephone Etiquette, Intertranse Etiquette, Voice Mail, Call-Waiting, Speakerphones, Cellular phones, Placing someone on hold.

3.In General Telephone Etiquette …

  1. Identify yourself, with your first and last name, when answering the phone.

  2. Identify him, with your first and last name, when answering the phone.

  3. Identify her, with your first and last name, when answering the phone.

  4. Identify them, with your first and last name, when answering the phone.

  5. Identify your card, with your first and last name, when answering the phone.

4. In Interoffice Etiquette …

  1. Don’t hover outside a coworker’s office waiting for him or her to finish up a phone call.

  2. Don’t hover outside a coworker’s office waiting for him or her to start up a phone call.

  3. Don’t hover outside a coworker’s office waiting for him or her to close up a phone call.

  4. Don’t hover outside a coworker’s office waiting for him or her to turn up a phone call.

  5. Don’t hover outside a coworker’s office waiting for him or her to skim up a phone call.

5. In Voice Mail …

  1. Outgoing messages should include your name and company name.

  2. Outgoing messages should include his name and company name.

  3. Outgoing messages should include your name and friend’s name.

  4. Outgoing messages should include her name and company name.

  5. Outgoing messages should include they name and company name.

6.Literary language is always …

    1. the result of collective creative activity.

    2. the result of creative activity.

    3. the result of collective activity.

    4. the result of collective creativity.

    5. the result of new creative activity.

7.The Literary language is …

    1. not the same thing as the language of literature.

    2. not the same thing as the language of culture.

    3. not the same thing as the language of history.

    4. not the same thing as the language of philosophy.

    5. not the same thing as the language of philology.

8. The Literary language is the …

  1. property of all who have mastered its rules.

  2. property of person have mastered its rules.

  3. property of people have mastered its rules.

  4. property of all people have mastered its rules.

  5. property of people who have mastered its rules.

9. The Literary language is the …

  1. property of all who have mastered its rules.

  2. prospect of all who have mastered its rules

  3. pronoun of all who have mastered its rules

  4. product of all who have mastered its rules

  5. providence of all who have mastered its rules

10. The Literary language is the …

  1. property of all who have mastered its rules.

  2. property of all who have mastered its progress.

  3. property of all who have mastered its prospects.

  4. property of all who have mastered its bases.

  5. property of all who have mastered its pragmatics.

$$17$$

1.National languages are usually formed during the …

    1. age of capitalism.

    2. age of socialism.

    3. age of communism.

    4. age of feudalism.

    5. age of humanism.

2. National languages are usually … during the age of capitalism.

  1. formed

  2. appeared

  3. started

  4. decomes

  5. constructs

3. Nowadays … continue to complete successfully with the literary language in many countries.

  1. dialects

  2. sentences

  3. syllables

  4. words

  5. letters

4. Nowadays dialects continue to complete successfully with the literary language in … .

  1. many countries

  2. many cities

  3. many towns

  4. many continents

  5. many villages

5. … dialects continue to complete successfully with the literary language in many countries .

  1. Nowadays

  2. In last century

  3. In this century

  4. In Middle ages

  5. In this year

6. To perform speech act is to … .

  1. “engage in a rule-governed from of behavior”

  2. “engage in a rule-governed from of becoming”

  3. “engage in a rule-governed from of believing”

  4. “engage in a rule-governed from of learning”

  5. “engage in a rule-governed from of studying”

7. To … speech act is to “engage in a rule-governed from of behavior”

  1. perform

  2. show

  3. introduce

  4. describe

  5. explain

8. First step in making a speech is choosing ... .

    1. a topic

    2. a sentence

    3. a word

    4. syllable

    5. story

9. The second step is to … the purpose of your speech.

  1. define

  2. describe

  3. introduce

  4. show

  5. explain

10.The third step is to … your audience.

  1. get to know

  2. accept

  3. organize

  4. create

  5. explain

$$18$$

1.The fourth step is to … information for your speech.

  1. gather

  2. get

  3. raise

  4. rise

  5. keep

2.The fifth step is to … your speech.

  1. organize

  2. get

  3. raise

  4. rise

  5. keep

3.The sixth step is … an introduction to your speech.

  1. adding

  2. speaking

  3. reading

  4. introducing

  5. describing

4. The seventh step is adding a … to your speech.

  1. conclusion

  2. organizing

  3. creating

  4. forecasting

  5. consumption

5.Request for comment (RIC) is an … , lightweight process for requesting outside input, and dispute resolution.

  1. informal

  2. formal

  3. legislative

  4. practical

  5. theoretical

6. The five types of communication include:

  1. Oral, Written, Graphical, Pictorial, Listening

  2. Oral, Written, Graphical, Pictorial, Forecasting

  3. Oral, Written, Graphical, Pictorial, Introducing

  4. Oral, Written, Graphical, Pictorial, Accepting

  5. Oral, Written, Graphical, Pictorial, Providing

7. The five types of communication include:

  1. Oral, Written, Graphical, Pictorial, Listening

  2. Oral, Written, Graphical, Critical, Listening

  3. Oral, Written, Graphical, Phonetically, Listening

  4. Oral, Written, Graphical, Memorial, Listening

  5. Oral, Written, Graphical, Controversial, Listening

8. The five types of communication include:

  1. Oral, Written, Graphical, Pictorial, Listening

  2. Oral, Written, Orthographic, Pictorial, Listening

  3. Oral, Written, Semantically, Pictorial, Listening

  4. Oral, Written, Morphological, Pictorial, Listening

  5. Oral, Written, Syntactic, Pictorial, Listening

9. The five types of communication include:

  1. Oral, Written, Graphical, Pictorial, Listening

  2. Oral, Accepting, Graphical, Pictorial, Listening

  3. Oral, Explaining, Graphical, Pictorial, Listening

  4. Oral, Expanding, Graphical, Pictorial, Listening

  5. Oral, Extending, Graphical, Pictorial, Listening

10. The five types of communication include:

  1. Oral, Written, Graphical, Pictorial, Listening

  2. Accepting, Written, Graphical, Pictorial, Listening

  3. Explaining, Written, Graphical, Pictorial, Listening

  4. Expanding, Written, Graphical, Pictorial, Listening

  5. Extending, Written, Graphical, Pictorial, Listening

$$19$$

  1. Listening barriers:

  1. the speaker, ignoring the speaker’s request, not maintaining eye contact with the speaker

  2. Interrupting the speaker, listening the speaker’s request, not protecting eye contact with the speaker

  3. Interrupting the speaker, fulfill the speaker’s request, not progressing eye contact with the speaker

  4. Interrupting the speaker, accepting the speaker’s request, not confusing eye contact with the speaker

  5. Interrupting the speaker, clearing the speaker’s request, not approaching eye contact with the speaker

2. Listening barriers:

  1. Interrupting the speaker, ignoring the speaker’s request, not maintaining eye contact with the speaker

  2. Accepting the speaker, ignoring the speaker’s demand, not maintaining eye contact with the speaker

  3. Explaining the speaker, ignoring the speaker’s offer, not maintaining eye contact with the speaker

  4. Expanding the speaker, ignoring the speaker’s suggestion, not maintaining eye contact with the speaker

  5. Extending the speaker, ignoring the speaker’s cognition, not maintaining eye contact with the speaker

3. Listening barriers:

  1. Interrupting the speaker, ignoring the speaker’s request, not maintaining eye contact with the speaker

  2. Interrupting the deputy, ignoring the speaker’s request, not accepting eye contact with the speaker

  3. Interrupting the conductor, ignoring the speaker’s request, not explaining eye contact with the speaker

  4. Interrupting the concurrent, ignoring the speaker’s request, not expanding eye contact with the speaker

  5. Interrupting the speaker, ignoring the speaker’s request, not extending eye contact with the programmer

4.Barriers while speaking:

    1. Unclear messages, lack of consistency in the communication process, incomplete sentences

    2. Unclear messages, lack of information in the communication process, concrete sentences

    3. Unclear messages, lack of product in the communication process, confidence sentences

    4. Unclear messages, lack of competence in the communication process, complete sentences

    5. Unclear messages, lack of materials in the communication process, convenient sentences

5. … languages are usually formed during the age of capitalism.