- •Contents
- •Part I. Travel
- •2. Making a Plane Reservation
- •4. Buying a Plane Ticket
- •5. Making a Hotel Reservation
- •6. Getting a Passport
- •7. Luggage Limits
- •8. Carry-on Luggage
- •9. Dropping Off at the Airport
- •10. Picking Up at the Airport
- •11. Going through the Customs
- •12. Talking to a Curbside Agent
- •13. Talking to a Flight Attendant
- •14. Talking to a Seatmate
- •15. Ordering Food and Drink
- •16. Missing Connecting Flight
- •17. Ground Transportation
- •18. Complaining about a Tour
- •19. Sightseeing
- •20. Shopping for Souvenirs
- •21. Shuttle Bus at the Airport
- •Part II. At a Hotel
- •1. Calling to Get a Reservation
- •2. Checking into the Hotel
- •3. Requesting a Wake-Up Call
- •4. Asking the Concierge for Sightseeing Advice
- •5. Asking the Concierge for Restaurant Advice
- •6. Talking to Room Service
- •7. Checking the Apartment for Anything Damaged
- •8. Asking about Safety Features
- •9. Asking about the Hotel Gym
- •10. Asking for More Amenities
- •11. Asking Where to Make a Copy
- •12. Calling to Report a Medical Emergency
- •13. Calling for a Wireless Connection
- •14. Requesting More Supplies for the Mini bar
- •15. Asking about the Swimming Pool
- •16. Getting a Taxi via the Front Desk
- •17. Checking Out
- •18. Disputing the Bill
- •19. Storing Luggage for a Few Hours
- •20. To Hold a Parcel for Pick-up
- •21. Calling to Cancel a Reservation
16. Missing Connecting Flight
Exercise 1 Practice reading the following words and word combinations. Be sure in their pronunciation. Learn them by heart.
to keep track |
отслеживать |
to cover the cost |
покрыть расходы |
an alternate flight |
альтернативный рейс |
to get stuck |
застрять |
a shuttle |
курсирующий автобус |
a connecting flight |
стыковочный рейс |
to be tied in with |
быть связанным с |
Exercise 2 Learn the following dialogues
1
A: My flight just arrived late, and I need to know what to do. B: That's okay. The airline computer is keeping track of what is happening with you. A: Do I have to call anyone? B: By speaking with us at the arrival gate, we can fix the problem for you and direct you. A: What if there are no more connecting flights for today on this airline? B: We will go online to see if there is something available with this airline. If we need to, we can check for a flight with another carrier. A: What if I can't find another flight out of here tonight? B: We can help you find transportation to a local hotel. A: Will the airline pay for my room if I have to spend the night at the airport? B: Since the flight delay was our fault and you are continuing on with our airline, we will cover the cost of a hotel room. 2
A: Our flight was late, and I missed my connecting flight. B: We can help you find an alternate flight that will get you where you are going. A: Whom should I call? B: The arrival gate is where you need to find someone to help you. You are in the right place. A: I think the flight we missed was the last flight out of here today. B: We can go on the computer to try to find an alternate flight on another airline if we cannot accommodate you. A: What if I get stuck here and can't get out of this airport? B: There is a shuttle that is still running and can take you into town to a hotel. A: I don't have any money for a hotel room. B: The flight that you missed is not with our airline, and we would not have suggested booking the flights so close together. We won't pay for your hotel room. 3
A: I had a connecting flight, but our arriving flight was late. B: We will help you make alternative plans. A: Can you give me the number of the airline so that I can call? B: The airlines always have personnel at the arrival gate to help direct you when a flight is late. We can help you right here. A: I remember that when we booked this flight, our connecting flight was the only one on this day. B: Our ticketing is tied in with other airlines. If we cannot accommodate you, perhaps another airline has some open seats to your destination. A: Where will I stay if I can't get another flight tonight? B: Since I believe there is a flight out of here at 5:45 in the morning, you may want to consider just staying at the airport. A: I don't think I should have to pay for a hotel room. B: We will pay 50 percent of the price of your room.
Exercise 3 Render the contents of the dialogue in indirect speech with the use of the highlighted words.
Exercise 4 Give all possible answers to the given phrases:
1) – My flight just arrived late, and I need to know what to do.
–............................................
2) – What if there are no more connecting flights for today on this airline?
– ……………………………
3) – What if I can't find another flight out of here tonight?
–…………………………….
