- •Contents
- •Part I. Travel
- •2. Making a Plane Reservation
- •4. Buying a Plane Ticket
- •5. Making a Hotel Reservation
- •6. Getting a Passport
- •7. Luggage Limits
- •8. Carry-on Luggage
- •9. Dropping Off at the Airport
- •10. Picking Up at the Airport
- •11. Going through the Customs
- •12. Talking to a Curbside Agent
- •13. Talking to a Flight Attendant
- •14. Talking to a Seatmate
- •15. Ordering Food and Drink
- •16. Missing Connecting Flight
- •17. Ground Transportation
- •18. Complaining about a Tour
- •19. Sightseeing
- •20. Shopping for Souvenirs
- •21. Shuttle Bus at the Airport
- •Part II. At a Hotel
- •1. Calling to Get a Reservation
- •2. Checking into the Hotel
- •3. Requesting a Wake-Up Call
- •4. Asking the Concierge for Sightseeing Advice
- •5. Asking the Concierge for Restaurant Advice
- •6. Talking to Room Service
- •7. Checking the Apartment for Anything Damaged
- •8. Asking about Safety Features
- •9. Asking about the Hotel Gym
- •10. Asking for More Amenities
- •11. Asking Where to Make a Copy
- •12. Calling to Report a Medical Emergency
- •13. Calling for a Wireless Connection
- •14. Requesting More Supplies for the Mini bar
- •15. Asking about the Swimming Pool
- •16. Getting a Taxi via the Front Desk
- •17. Checking Out
- •18. Disputing the Bill
- •19. Storing Luggage for a Few Hours
- •20. To Hold a Parcel for Pick-up
- •21. Calling to Cancel a Reservation
УО «БЕЛОРУССКИЙ ГОСУДАРСТВЕННЫЙ ЭКОНОМИЧЕСКИЙ УНИВЕРСИТЕТ»
M.М. Ахрамович
Практика разговорной английской речи на профессиональную тематику для студентов, изучающих индустрию туризма и гостиничного бизнеса
Speaking Practice Conversations on Professional English Topics for students studying tourism industry and hotel business
Учебно-методическое пособие
по английскому языку
для студентов факультета
Коммерческой и туристской индустрии
Минск: БГЭУ, 2016
Рецензент: Новик Н.А. заведующая кафедрой профессионально ориентированной английской речи Учреждения образования «Белорусский государственный экономический университет».
Рекомендовано кафедрой профессионально ориентированной английской речи УО «Белорусский государственный экономический университет»
Ахрамович М.М.
Практика разговорной английской речи на профессиональную тематику для студентов, изучающих индустрию туризма и гостиничного бизнеса / М.М. Ахрамович. – БГЭУ, 2016. – 82c.
Данное учебно-методическое пособие направлено на развитие и совершенствование навыков английской разговорной речи в профессиональной сфере для студентов очной и заочной форм обучения специальности 1-25 01 13 «Экономика и управление туристской индустрией». Может быть использовано в качестве основного или дополнительного материала.
Contents
PART I. Travel
1. Visiting a Travel Agent………………………………………………………………...4
2. Making a Plane Reservation…………………………………………………….….…..5
3. Buying a Plane Ticket…………………………………………………………….…....7
5. Making a Hotel Reservation ………………………………………………………..….9
6. Getting a Passport …………………………………………………………………….10
7. Luggage Limits………………………………………………………………………..12
8. Carry-on Luggage……………………………………………………………………..14
9. Dropping Off at the Airport …………………………………………………………..15
10. Picking Up at the Airport ……………………………………………………………17
11. Going through the Custom…………………………………………………………...19
12. Talking to a Curbside Agent…………………………………………………………20
13. Talking to a Flight Attendant …..…………….………………………………….…..22
14. Talking to a Seatmate...………………………………………………...……………24
15. Ordering Food and Drink …………………………………………………………....25
16. Missing Connecting Flight………………………………………………….…….….27
17. Ground Transportation.……………...………………………………………….……29
18. Complaining about a Tour …………………...………………………………….…..30
19. Sightseeing.…………………………..……………………………………………....32
20. Shopping for Souvenirs………………………………..……………………….…....34
21. Shuttle Bus at the Airport ……………………………………………………….…..35
PART II. At a Hotel
1. Calling to Get a Reservation.……………...……………………………………..……37
2. Checking into the Hotel …………………...…………………………………….……40
3. Requesting a Wake-Up Call………………………...…………………………….…..43
4. Asking the Concierge for Sightseeing Advice ………..……………………….….….45
5. Asking the Concierge for Restaurant Advice ………………………………………...48
6. Talking to Room Service …………………………………………………………….51
7. Checking the Apartment for Anything Damaged……………………………………..53
8. Asking about Safety Features ……………………….…….……………………….…55
9. Asking about the Hotel Gym ………...………………………..…….………….…….56
10. Asking for More Amenities …………………………………………………………59
11. Asking Where to Make a Copy ……………………………………….……………..61
12. Talking to a Curbside Agent ………………………………………………………...62
13. Talking to a Flight Attendant ………………………………………………………..64
14. Talking to a Seatmate...……………………………………………………………...67
15. Ordering Food and Drink ……………………………………………………………69
16. Missing Connecting Flight…………………………………………………………...71
17. Ground Transportation.……………...…………………………………………….…73
18. Complaining about a Tour …………………...……………………………………...75
19. Sightseeing.…………………………..………………………………………………77
20. Shopping for Souvenirs………………………………..……………………….…....79
21. Shuttle Bus at the Airport ………………………………….………………………..81
Part I. Travel
1. Visiting a Travel Agent
Exercise 1 Practice reading the following words and word combinations. Be sure in their pronunciation. Learn them by heart.
a brochure |
рекламный буклет |
to make reservation |
забронировать место, сделать заказ |
to enjoy a tropical climate |
наслаждаться тропическим климатом |
you might like |
вам могло бы понравиться |
to be open to suggestions |
быть открытым для предложений |
at this point |
в настоящий момент, на данный момент |
a cooler climate |
более прохладный климат |
a destination |
место назначения, направление |
right now |
прямо сейчас, сейчас, сейчас же |
а budget |
бюджет |
Take your time choosing a destination. |
Не торопитесь, выбирая направление. |
to narrow smth. down |
выбирать ч-л., определиться с ч-л. |
а temperate climate |
умеренный климат |
Why don't you take a look at… |
Почему бы Вам не взглянуть на ... |
to make up your mind |
принять решение |
Exercise 2 Learn the following dialogues
1
A: I need help planning my vacation. B: Sure, where would you like to go? A: I haven't decided where to go yet. B: Do you enjoy warm or cold climates? A: I am thinking that I might enjoy a tropical climate. B: I have some brochures here that you might like to look at. A: These look great! B: Do you know how much you want to spend on this vacation? A: I have about a thousand dollars to spend on this trip. B: Well, take these brochures, and get back to me when you want to make your reservations. 2
A: Could you help me with vacation plans? B: Do you know where you will be traveling? A: I am open to suggestions at this point. B: Do you want to travel to a tropical climate, or would you like to go somewhere with a cooler climate? A: I would like to travel to a cooler destination. B: I can give you some brochures that could give you some ideas. A: I will look at them right now. B: How much money is in your budget for this trip? A: I think that I can spend about two hundred dollars a day. B: Take your time choosing a destination and, when you've narrowed it down, I'll be happy to help you make a reservation. 3
A: I was wondering if you would be able to help me with vacation plans. B: Have you chosen your destination? A: I don't know where I want to go yet. B: Do you enjoy warm weather, or are you looking forward to a cooler vacation? A: A nice temperate climate would be best for me. B: Why don't you take a look at these brochures that might help you make up your mind? A: This place looks nice. B: Have you thought about what you would like to spend on this vacation? A: I just got a bonus and can spend about three thousand dollars total. B: I'll be happy to help you make a reservation whenever you decide upon a destination.
Exercise 3 Render the contents of the dialogue in indirect speech with the use of the highlighted words.
Exercise 4 Give all possible answers to the given phrases:
1) – Where would you like to go?
–............................................
2) – How much money is in your budget for this trip?
–…………………………….
3) – What kind of climate do you enjoy?
–…………………………….