3. Розташуйте частини поданого нижче ділового документу (а-l) у необхідній послідовності (1-12) за схемою.
a
) Ms
Thetcher
Sales Manager
Brickwick, Ltd
221 Hills Road
Cambridge CB2
b) 21 October 2011
c) Dear Ms Thetcher,
d) Sales Manager
e) Olga Dobry
f) UkrFurniture
34 Muzychna St,
Kyiv
Ukraine
g) We look forward to the opportunity of being of service to you.
h) We are pleased to have your enquiry and are sending you herewith the price-list requested. We also enclose details of our terms and conditions of sale.
i) After studying our prices and the liberal terms, you will understand why we are working to capacity at the moment to meet the demand. We would advise you therefore to let us have your order by the end of the month, if you are really interested in having a stock of these attractive lines as soon as possible.
j) Olga Dobry
k) As you have evidently realized, plastic kitchenware is here to stay. Dealers who have made special window-displays of our brightly coloured ware have reported good sales even at this season when hardware sales are usually at their lowest.
l) Yours sincerely,
4. Напишіть лист-скаргу відповідно до наданої інформації.
You are Mr. Carlton, manager of a gift shop at Heathrow Airport. You received one hundred fifty RK 529 calculators from TEL, ltd (56 Strand Street, London) without instruction manuals and you absolutely need them during the busy summer period. Write a complaint letter in about 100 words to Philip Ben (Manager, Sales and Marketing Department) stating the problem and requesting to send the missing instruction manuals in the next few days.
5. Дайте відповідь на лист-запит відповідно до наданої інформації.
You received the following letter:
Golden Gate Engineering Prince Square, Prince Street, Kowloon Tel: 0233 123 4567 Fax: 0233 765 4321 27 February 2007
ProSkills Training Centre Jubilee Building Silver Road Wan Chai
Dear Sir or Madam,
I am writing to enquire whether your company could offer a course on Quality Control for our managers.
I saw your advert in the HK Daily on Friday, 23 February 2007, and the Quality Control Training Course (Ref.: QC 101) mentioned in the advert might be suitable for us. I would like to know if it is possible for you to offer a 3-month training course starting before or, at the latest, on Friday, 16 March 2007, for a group of 20.
Could you send us some information about the teaching staff and the possible schedule for this course?
I am looking forward to receiving your reply.
Yours faithfully,
Chapmen Au
Chapmen Au Managing Director |
Write an answer in about 100 words.
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Варіант 8