7. Complete the text with the best form of the verbs from the box: the present simple or the present continuous.

COORDINATE ATTEND HAVE PREPARE SPEAK THINK TRAVEL KNOW GO

Sofia Grammatopoulos is Marketing Manager at Kayavis Food & Wine S.A., an expanding medium-sized business in Thessaloniki. She coordinates ¹ the work of a team of three people. Kayavis__________² distributors in eleven countries in Europe and America, so Sofia often ________³ abroad. Next week, she _________⁴ to Canada to visit their new retail outlet. She________⁵ Greek, English and Danish. At the moment she________⁶ an intensive German course because the owner of Kayavis___________⁷ of opening a shop and a large restaurant in Munich. Sofia____________⁸ that she will have to work in Germany for six months, so she____________⁹ herself for her new assignment as best as she can.

8. Complete this article with the present simple or the present continuous form of the verbs in brackets.

T HE INDITEX GROUP

The Inditex group owns ¹ (own) six fashion chains including Zara. It______² (have) around 1,500 stores worldwide. It________³ (operate) in 44 countries. Inditex__________⁴ (employ) 27.000 people and _________⁵ (have) more than 200 fashion designers.

Currently, the fashion designers _______⁶ (work) on next year's designs. The Inditex group__________⁷ (do) very well at the moment, and it_____________⁸ (try) to become a global fashion leader.

Amancio Ortega, the founder of Inditex, also_________⁹ (invest) in property and hotels. Most of this year's investment___________¹⁰ (stay) in Spain.

9. Work in pairs. Role-play this situation. Student A works at the EBB Bank. Student B works at the Goldcrest Hotel. Take it in turns to show each other your company. Say what happens in each area and what is happening now.

Student A

Ebb Bank

Area	What happens	What is happening now
Main hall	serve customers	cashier / talk / to a customer
Currency section	exchange foreign currency	customer / change / dollars into euros
Loans section	Assistant Manager arranges loans for customers	Assistant Manager / talk / to a customer on the phone
Manager's office	Manager works	Manager / meet / an important client
Reception desk	staff answer questions from customers	receptionist / listen / to a customer's complaint

T his is the main hall. We serve customers here. At the moment: a cashier is taking to a customer.

Student B

Goldcrest Hotel

Area	What happens	What is happening now
Kitchen	prepare and cook meals	chefs / prepare / today's lunch
Restaurant	serve breakfast, lunch and dinner	waiter / clear / the tables
Reception	welcome guests, answer calls	receptionist / talk / to a guest
Gift shop	sell souvenirs	sales assistant / help / a customer
A bedroom	guests stay	maid / clean / the room

T his is the kitchen. We prepare and cook meals here. At the moment, the chefs are preparing today's lunch.

Unit 3 Travel

Starting point

1. Divide the following means of transport into three groups:

- transport by air

- by water

- on land.

a submarine a moped an airship a canoe a rowing boat a barge a van a rocket a liner a jeep a tram a helicopter a double-decker bus

a yacht a hot-air balloon a train a mini-bus an aircraft

2. Which means of transport is

- the fastest?

- for commercial purposes?

- for pleasure?

- the most dangerous?

- old-fashioned?

- romantic?

- for military purposes?

3. What annoys you the most when travelling?

- bad food

- overbooking

- dirty toilets

- delays

- sitting to someone who is speaking non-stop

- problems with tickets

- long distances

- bad service

4. When you travel, which of the following do you like or not like?

- checking in

- waiting for luggage

- booking rooms

- speaking a foreign language

- packing suitcases

- being away from home

- travelling to the airport/station

- meeting new people

- flying

- eating new food

Working with vocabulary

Read the extract from the memo written by a manager to his employees. Pay attention to the words in bold.

Dear Colleagues,

Please find the enclosed itinerary for the foreign partners’ business trip. As you can see from the itinerary, colleagues are arriving on Saturday and Sunday. All our guests are of different nationalities so cultural differences and social conventions should be taken into account while communicating with them. As some of them may suffer from jet lag we are giving them some time for adaptation and are starting the negotiations on Monday.