- •Final examination (Answers to management)
- •1.Мanagement and functions of management. Level 3
- •2.Managers and types of managers. Level 3
- •3.Management roles and management skills. The skills needed at different management levels. Level 2
- •4.Organizational performance (org-n, effectiveness, efficiency) Level 3
- •1)Scientific Management
- •2)Bureaucratic Organizations
- •3)Administrative Principles
- •6.Advantages and disadvantages of Taylor's Scientific Management.
- •7.Humanistic perspective: Human relations movement, Human resources perspective. Level 2
- •9.General environment and its dimensions. Level 2
- •10.Task environment and its four primary sectors. Level 2
- •Internal environment: corporate culture. Level 2
- •The different levels of culture.
- •Four types of corporate cultures. Level
- •Strategies for entering international markets (outsourcing, exporting, …)
- •Hofstede’s cultural dimensions Level 3
- •2. Individualism vs. Collectivism.
- •3. Masculinity vs. Femininity
- •European union and North American Free Trade Agreement (nafta)
- •Define ethics and explain how the domain of ethics relates to law and free choice.
- •The utilitarian, individualism, moral-rights, and justice approaches for evaluating ethical behavior.
- •Three levels of personal moral development.
- •Entrepreneurship, entrepreneur and small business.
- •Steps of starting a new business (1- come up with the new business idea)
- •Stages of growth (1-start up, 2- survival, …)
- •Stages of growth for an entrepreneurial company.
- •Compare the three levels of goals and plans.
- •Compare and contrast the three levels of strategy in an organization.
- •Compare decision conditions of certainty, risk, uncertainty and ambiguity.
- •Briefly define the characteristics of an effective goal.
- •List and define the four major activities that must occur in order for management by objectives (mbo) to succeed.
- •Three grand strategies for domestic operations.
- •Compare and contrast the three levels of strategy in an organization.
- •Decision conditions of certainty, risk, uncertainty and ambiguity.
- •Briefly describe the assumptions underlying the classical model of decision making.
- •Hierarchy of goals and plans in the organization and explain each of them.
- •Planning approaches.
- •Strategic management and strategic management process.
- •Internal factors
- •Innovative approaches:
- •4. Team departmentalization
- •Stages of moral development.
- •The difference between the suppliers of debt and equity financing.
- •A corporation and briefly discuss the primary advantages and disadvantages of forming a corporation.
- •The fundamental difference between the suppliers of debt and equity financing.
- •Explain the relationships between strategic goals and three types of organization structure: functional, matrix, and team.
- •Name and briefly describe five alternatives for training.
- •1. Technology-Based Learning
- •2. Simulators
- •4. Coaching/Mentoring
- •5. Lectures
- •6. Group Discussions & Tutorials
- •7. Role Playing
- •8. Management Games
- •9. Outdoor Training
- •10. Films & Videos
- •11. Case Studies
- •12. Planned Reading
- •Briefly describe Maslow's hierarchy of needs theory.
- •Motivation and Herzberg’s two-factor theory. Level 2
- •Leadership and leadership behavior styles. Level 2
- •Briefly describe Alderfer's erg theory.
- •Briefly describe acquired needs theory.
- •Briefly explain expectancy theory.
4.Organizational performance (org-n, effectiveness, efficiency) Level 3
Organizational Performance
Organizations bring together knowledge, people, and raw materials to perform tasks
Effectiveness is the degree to which the organizations achieves goals.If organization achieve its stated goals within a specified period of time period then such organization is effective.
Efficiency is the use of minimal resources to produce desired output.If organization uses minimum resources to produce maximum output then such organization is efficient.
Organization is a social entity that is goal directed and deliberately structured.
Social entity means being made up of two or more people. Goal directed means designed to achieve some outcome, such as make a profit, meet spiritual needs or provide social satisfaction. Deliberately structured means that tasks are divided and responsibility for their performance is assigned to organization members.
5. The writings of Fayol, Taylor, and Weber provide the foundation for modern management. Identify the school of thought associated with each writer and compare the focus that each writer takes in relation to the organization.
Classical Perspective
Scientific Management
Bureaucratic Organizations
Administrative Principles
1)Scientific Management
Frederick Winslow Taylor (1856-1915), father of scientific management
Scientific Management – a theory that emphasizes improvement of labor productivity by means of scientific methods. Founder: F. Taylor (1856-1915)
Focus on improving efficiency and labor productivity
Workers could be retooled like machines
Managers would need to change
Incentive systems for meeting standards
To use this approach, managers develop precise, standardized procedures for doing each job, select workers with appropriate abilities, train workers in the standard procedures, plan work and provide wage incentives to increase output.
2)Bureaucratic Organizations
Max Weber (1864-1920), a German theorist introduced the bureaucratic theories
Bureaucratic Organizations – a theory according to which authority and responsibilities should be clearly defined, formal recordkeeping should be maintained and management and ownership should be separated. Founder: Max Weber (1864-1920)
Rational authority—more efficient and adaptable to change
Selection and advancement would be focused on competence and technical qualifications
The term bureaucracy has taken on a negative tone, associated with endless “red tape”
3)Administrative Principles
Henri Foyal (1841-1925), French mining engineer and other contributors led the ideas
Administrative theory-a theory that focuses on management of the whole organization rather individual workers,and described such functions of management as Planning, Organizing, Commanding, Coordinating, and Controlling.
Foyal identified five functions of management: Planning, Organizing, Commanding, Coordinating, and Controlling.
6.Advantages and disadvantages of Taylor's Scientific Management.
Characteristics of Scientific Management
