12. Planned Reading
Basically planned reading is pre-stage preparation to more formal methods of training. Some trainees need to grasp specific issues before heading into the classroom or the team-building session.
Planned reading will provide employees with a better idea of what the issues are, giving them a chance to think of any questions beforehand.
Example: Here we may be stretching if we think that truckers are going to read through a lot of material the training department sends them.
Conclusion
Many avenues exist to train employees. The key is to match the training method to the situation. Assess each training method implemented in the organization and get feedback from trainees to see if they learned anything. Then take the results from the most popular and most effective methods to design a specific training program.
Briefly describe Maslow's hierarchy of needs theory.
Physiological needs: adequate heat, air, lunch, base salary to ensure survival.
Safety needs: needs for safe work, fringe additional benefits, job security.
Social belongingness needs: desire for good relationships with coworkers and supervisors, participation in a work group.
Status esteem needs: desire for recognition, appreciation from other, an increase in responsibility, high status.
Self-actualization needs: opportunity to grow, be creative, and acquire training for advancement.
Motivation and Herzberg’s two-factor theory. Level 2
Leadership and leadership behavior styles. Level 2
Behavioral Approaches to Leadership
Ohio State Studies
Consideration: people-oriented behavior
Initiating structure: task-behavior that directs work activities
Michigan Studies
Employee-centered leaders: focused on subordinates human needs
Job-centered leaders: meeting schedules, keeping costs low and achieving productivity
The Leadership Grid
Built on both Ohio State and Michigan Studies
Two-dimensional grid w/ five major management styles
The Leadership Grid
Briefly describe Alderfer's erg theory.
ERG is a simplification of Maslow.
Three categories of needs:
Existence needs. The needs for physical well-being.
Relatedness needs. The needs for satisfactory relationships with others.
Growth needs. The needs that focus on the development of human potential and the desire for personal growth.
Briefly describe acquired needs theory.
Acquired Needs Theory
Need for Achievement. desire to accomplish something difficult, master complex tasks, and surpass others.
Need for Affiliation. desire to form close personal relationships, avoid conflict, and establish warm friendships.
Need for Power. desire to influence or control others.
Briefly explain expectancy theory.
Expectancy Theory
Motivation depends on individuals’ expectations about their ability to perform tasks and receive desired rewards
Focuses on the thinking process that individuals use to achieve rewards
Based on the effort, performance, and desirability of outcomes.
E to P means that putting effort into a task will lead to high performance
P to O means that successful performance of a task will lead to the desired outcome
(E-effort,P-perfomance,O-outcome)
Briefly describe the communication process and give example.
Communication is the process by which information is exchanged and understood by two or more people,usually with the intent to motivate or influence behavior.
E
ncoding-selection
of symbols with which to compose a message.
Decoding-translation of the symbols used in a message for the purpose of interpreting its meaning.
Communication and its types Level 2
Communication is the process by which information is exchanged and understood by two or more people
Nonverbal communication are messages sent through human actions and behavior
Body Language
Behavior
Appearance
Actions
Attitudes
Verbal or oral communication uses spoken words to communicate a message
Define nonverbal communication and briefly discuss its importance to communicating in organizations.
Nonverbal communication happens mostly face-to-face.
Verbal impact-7%,vocal impact-38%,and facial impact-55%.To some extent,we are all natural face readers.Major parts of the shared understanding from communication come from the nonverbal messages of gestures,voice and other things.
Explain the differences between groups and teams.
Differences Between Groups and Teams
Level 1- difficult Level 2-normal Level 3 - easy