- •Final examination (Answers to management)
- •1.Мanagement and functions of management. Level 3
- •2.Managers and types of managers. Level 3
- •3.Management roles and management skills. The skills needed at different management levels. Level 2
- •4.Organizational performance (org-n, effectiveness, efficiency) Level 3
- •1)Scientific Management
- •2)Bureaucratic Organizations
- •3)Administrative Principles
- •6.Advantages and disadvantages of Taylor's Scientific Management.
- •7.Humanistic perspective: Human relations movement, Human resources perspective. Level 2
- •9.General environment and its dimensions. Level 2
- •10.Task environment and its four primary sectors. Level 2
- •Internal environment: corporate culture. Level 2
- •The different levels of culture.
- •Four types of corporate cultures. Level
- •Strategies for entering international markets (outsourcing, exporting, …)
- •Hofstede’s cultural dimensions Level 3
- •2. Individualism vs. Collectivism.
- •3. Masculinity vs. Femininity
- •European union and North American Free Trade Agreement (nafta)
- •Define ethics and explain how the domain of ethics relates to law and free choice.
- •The utilitarian, individualism, moral-rights, and justice approaches for evaluating ethical behavior.
- •Three levels of personal moral development.
- •Entrepreneurship, entrepreneur and small business.
- •Steps of starting a new business (1- come up with the new business idea)
- •Stages of growth (1-start up, 2- survival, …)
- •Stages of growth for an entrepreneurial company.
- •Compare the three levels of goals and plans.
- •Compare and contrast the three levels of strategy in an organization.
- •Compare decision conditions of certainty, risk, uncertainty and ambiguity.
- •Briefly define the characteristics of an effective goal.
- •List and define the four major activities that must occur in order for management by objectives (mbo) to succeed.
- •Three grand strategies for domestic operations.
- •Compare and contrast the three levels of strategy in an organization.
- •Decision conditions of certainty, risk, uncertainty and ambiguity.
- •Briefly describe the assumptions underlying the classical model of decision making.
- •Hierarchy of goals and plans in the organization and explain each of them.
- •Planning approaches.
- •Strategic management and strategic management process.
- •Internal factors
- •Innovative approaches:
- •4. Team departmentalization
- •Stages of moral development.
- •The difference between the suppliers of debt and equity financing.
- •A corporation and briefly discuss the primary advantages and disadvantages of forming a corporation.
- •The fundamental difference between the suppliers of debt and equity financing.
- •Explain the relationships between strategic goals and three types of organization structure: functional, matrix, and team.
- •Name and briefly describe five alternatives for training.
- •1. Technology-Based Learning
- •2. Simulators
- •4. Coaching/Mentoring
- •5. Lectures
- •6. Group Discussions & Tutorials
- •7. Role Playing
- •8. Management Games
- •9. Outdoor Training
- •10. Films & Videos
- •11. Case Studies
- •12. Planned Reading
- •Briefly describe Maslow's hierarchy of needs theory.
- •Motivation and Herzberg’s two-factor theory. Level 2
- •Leadership and leadership behavior styles. Level 2
- •Briefly describe Alderfer's erg theory.
- •Briefly describe acquired needs theory.
- •Briefly explain expectancy theory.
Innovative approaches:
Teams
Virtual Networks
1.Functional - rouping into departments based on skills, expertise, work activities and resource use
Departmentalized by organizational resources
Accounting
Human resources
Engineering
Manufacturing
2.Divisional - Departments are grouped based on outputs
Product structure, program structure, self-contained unit structure
Many large corporations have multiple divisions for different business lines
Organizations may assign division responsibility by geographic region or customer group
3. Matrix departmentalization Combines aspects of both functional and divisional structures simultaneously
Improves coordination and information sharing
A key challenge is the dual lines of authority
Employees report to two supervisors
4. Team departmentalization
Teamwork is a growing trend
Teams allow organizations to delegate authority
Become flexible and competitive in global environment
Organizations may use cross-functional and/or permanent team strategies
N
etwork
departmentalization
Extending the boundaries of collaboration beyond the organization
- Subcontracting functions to other companies
- Coordinate activities
Interconnected groups of companies
- Partnerships and collaborations
Direct investing means that the company is involved in managing the productive assets in a foreign country. There are three options for direct investing. Name and compare these three options.
Direct investing - an entry strategy in which a company is directly involved in managing its productive assets in a foreign country. There are three forms of direct investment:
Joint venture involves a strategic alliance or a program by two or more organizations. In joint venture a company shares costs and risks with another firm in the host country to develop new products, build a manufacturing plant, or set up distribution network. Joint venture is also called partnership
Acquisition of a foreign affiliate occurs when a company buys affiliate from another company in a foreign country. Direct acquisition of an affiliate may provide cost saving over exporting by shortening distribution channels and reducing storage and transportation costs.
Greenfield Venture occurs when a company builds a subsidiary from scratch in a foreign country.
Stages of moral development.
Preconventional level managers are mostly concerned with themselves, they blindly follow the rules to avoid punishment, and they act in their own interest in order to get rewards. Important thing for managers here is just task accomplishment
Conventional level managers try to satisfy expectations of other people; they want to seem good to others. If their colleagues, family, friends, and society think that such of behavior is good, they behave in that way. Here it is important group cooperation.
Postconventional level managers are guided by their internal values and beliefs, and they disobey rules and laws that violate their interests. They will act in ethical way regardless of expectations from others inside and outside the organization.
List and define the criteria of corporate social responsibility.
Corporate Social Responsibility (CSR) is the obligation of organization management to make decisions and take actions that will enhance the welfare and interests of society as well as the organization
Economic Responsibility: the first criterion of social responsibility. The business institution is the basic economic unit of society. Its responsibility is to produce goods and services that society wants and generate profits for owners and shareholders. ER is called the profit-maximizing view.
Legal responsibility: all modern societies have rules, laws, and regulations that businesses are expected to follow. Legal responsibility defines what society believes important with respect to appropriate corporate behavior. Businesses are expected to fulfill their economic goals with the legal framework. Organizations that knowingly break the law are poop performers in this society. Internationally manufacturing defective goods or billing a client for work done is illegal.
Ethical responsibility: it includes behaviors that are not necessarily codified into law and may not serve the corporation’s direct economic interests. To be ethical, organization decision makers should act with equally, fairness, and impartiality, respect the rights of individuals, and provide different treatment of individuals. Unethical behavior occurs when decisions enable an individual or company to gain at the expense of other people or society as a whole.
Discretionary Responsibility: is purely voluntary and is guided by a company’s desire to make social contributions not mandated by economics, law, or ethics. Include generous contributions that offer no payback to the company and are not expected, for ex, charity and sponsorship. Is the highest criterion of social responsibility, bcs it goes beyond social expectations to contribute to the community’s welfare.
